The centrally location, bed was amazing the room it self was perfect. The Enjoy Wine Café and Bar the food was amazing.

The spa when turned on jets the water became dirty, one day the spa wasn't cleaned after we had used it. There was a burger ring outside the lift on the floor for three days, a mat at the back entrance door had a raised corner which was a tripping hazard, error made with booking by hotel and needed to re instate door key so that it worked after being told on check in that the date was wrong and assured it had been fixed as check out date was wrong.

We were two couples, we stayed in an apartment with two seperate bedrooms. It is very spacious. The beds were very comfortable so we slept well. It was also great having 2 toilets! One upstairs and one downstairs.

The cutlery and crockery only had four of everything. The coffee cups are tiny, they could do with some mugs. If you go out for the day and don’t get a chance to wash the dishes before you go you have to do them when you get back just to have a cup of coffee or tea. There is a dishwasher but there is not enough items to go into it to justify using it for a basic breakfast and lunch. The stairs up to the bedroom are very noisy! Don’t know how they could fix that though.

This hotel is well located so that it is easy to walk to restaurants, shops and the riverfront. It was easy to park on the premises. The room contained crockery, cutlery, kettle and a toaster so that we were able to make our own breakfast. A plus was the refrigerator that gave us plenty of space for our food and also had a good freezer compartment so that we could freeze our cooler bricks. The TV had Chromecast and the wifi worked well. The black-out blinds were good for sleeping in.

Couldn't find any fault

We stayed in a Superior King Room with Spa Bath, it was a very comfortable stay. En-suite was spacious and separate to the spa bath. Bedroom with separate sitting area and desk. Bar fridge, kettle, toaster and plates, coffee cups, wine glasses and cutlery provided. It was a surprisingly lovely stay. Staff were friendly and helpful.

Only negative and it’s small, it was a little tricky filling up the kettle from the bathroom basin

Being close to the City Centre. Having a restaurant on site which despite the next day being a public Holiday there was hardly anyone there using it otherwise the food was good

The power point in dining area near to the desk was the only one you could only use Even though it was a double power point you only use one as the other was being used for the WIFI router. The menu in the restaurant was limited to very basic meals

Great location in centre of town. For those who wanted it, having basic cooking facilities is handy (we didn’t use). Breakfast downstairs was good (bit limited menu), friendly staff. Cute original lift was a bit quirky & charming.

Strange living room set up! Very large room with dining table & chairs, a couch facing a blank wall where a tv should go, next to a giant corner spa bath! Get rid of the spa, hang a tv on wall, add a rug & another couch (or arm chairs) & turn it back into a living room. It’s a family room so should be comfortable for a family to relax in.

The staff were amazing from start to finish. We asked if there was a microwave on site where guests can use as we has to heat baby bottles and the reception staff member went out of her way to put a microwave in our room. The room was extreme clean and comfortable. The location and free on-site parking was great.

It is a heritage listed building therefore the lift cannot be renovated. The lift is old and not easily used by people with a baby pram. The pram was too wide for the old lift therefore I had to take the baby out of the pram and take the pram apart to use the lift.

The room was very large with separate toilet and shower. Has enough room for a baby cot one night. The bedding and pillows were great which is important to me. Didn't dine in. No room service due to public holiday weekend with Easter but brought clean towels straight up when asked. Very spacious and well equipped room and thoroughly enjoyable stay.

The lift is antiquated and even says it is Heritage Listed. That's great but very small and only holds two people. When staying on the third floor that's not ideal. view from the room was of the aircon units on the roof so not great either.

Spacious room, good location

Parking was a pain. Returned to room in the evening and all parking spots were gone. Seem to accommodate the units rather then the guests. Coffee facilities in a 4 star hotel.should be a coffee maker and pods..not satchets of instant coffee..and milk given to you at reception. Should already be stocked.

Nice large room on the second floor with efficient air conditioning and a good sitting area. Spa bath was a bonus, and everything else was clean and tidy, if a little dated. The hotel is a short walk from the centre of town, and has a restaurant attached.

The shower is over the bath, which means an inconvenient step up for people with any form of mobility problem. The restaurant does not open for breakfasts on a Sunday which was disappointing as we then had to find a cafe after packing up and checking out.