The staff were amazing and accommodating to our requests despite being busy and understaffed. Service, food and ambience were brilliant. We extended our stay and both staff and manager were very accommodating to our requests. When our food order room over 30mins to arrive for breakfast, the staff asks manager took turns to follow-up with the kitchen staff and serve us with hot food.

One of the shortcomings is there's no laundry facilities in our room. We extended our stay this trip so it's not ideal to have to handwash some garments and there was no place or rack to dry them. Also, we requested for housekeeping service on the 3rd day but there was no service available until the next day. And we have to keep asking the front desk, who have been great at following up on our behalf.

Beautiful setting. Beach was amazing and our room was very clean and comfortable. Close to wineries and lots of amazing restaurants.

Very busy being in school holiday. We thought it would be a romantic time away but felt more like a school camp. I tried to go to the gym but there were about 10 kids playing on equipment like a playground. Parents were there but not really supervising. There were so many kids also in the pool area. Nearly impossible to get a beach bed or peace and quiet. Would have been great if the resort had a shuttle to get into town or to wineries.

From the moment of check in friendly staff, porters to take your luggage, sparkling wine on arrival . Clean rooms , well appointed villa, infinity pool was relaxing, easy walk to the beach , just an amazing getaway from the city . Room service your rooms daily , check out easy with friendly staff. Would highly recommend. Bonus bottle of wine in my room for my birthday , very grateful

Couldn’t fault any of it. The soap and moisturiser in the bottles were too difficult to use the pump didn’t fit in the container ( unable to depress the pump as it locked) so unable to use but that is no big deal I had my own soap and moisturiser.

I have been 3 times now and because of the beautiful location I’ll continue to visit.

Without a doubt the buffet breakfast is the best I have ever experienced in my life and I’m 74 and well travelled. I did find that the evening meals ( we went 3 days in a row) were nowhere near the same standard as this time last year. My partner had the steak dish and it was awful, stringy tough and fatty. We had to send it back. The staff were very nice non the less. I would like it to go back to the standard it was his time last year. We will be back but hopefully these problems can be fixed.

Location, Views, Beach, Pool! Food was ok, staff were very polite, overall we had a great time with our kids! Our rooms were really spacious & comfortable. Seeing the whales from the balcony of the restaurant is pretty special!

Food was mediocre, nothing really stood out for us. The birds are wild outside bit of a problem when you get bird crap all over you and your table and all over your food multiple times and some pretty ballsy birds steal food from right in front of you. It’s funny but kind of annoying lol.

Our stay at Pullman Bunker Bay exceeded our expectations - the two bedroom units were much nicer than then seem in the photos, with well designed bedrooms with very comfortable beds and linen, two ensuite bathrooms and very spacious dining and lounge area. The service was great, from the helpful reception staff and welcome glass of sparkling wine on arrival to the friendly breakfast and room service staff, who could not have been more helpful. Everything was of a higher standard than we'd expected, which is good as the resort is fairly pricey. The breakfast in particular was excellent - the fresh juice machine was fantastic and I've never seen that at any other hotel. We made daily use of that! The kids loved the pool and we had an amazing evening star-gazing on the beach as there was no ambient light. The location was handy for the Eagle Bay Brewing co which is just up the road, and excursions within the region. We didn't get to dine at the nearby beach restaurant which was recommended to us as it was the Easter weekend and heavily booked, but apparently it's worth trying if staying here (it's not affiliated with the resort). All in all we felt we got the standard we had paid for whereas before getting there we had worried it seemed a bit overpriced for what it was. Now we've stayed I can confirm that it's a premium resort and worth the money, so we only wish we could have afforded to stay longer!

Very minor issue but a few bits of furniture in our room were showing some signs of wear - although in general the resort is very well maintained. The resort's evening dinner menu was pretty good and felt close to fine-dining but the food was of mixed quality - one of the dishes (duck rendang) was not great unfortunately but not so awful to warrant a complaint. It's pricey so one night there was enough. The next night we opted for room service pizza (they were huge, and pretty tasty!) rather than eat at the restaurant again. You can also self-cater here if you're organised enough to bring groceries, and there are excellent restaurants within a 10 minute drive so you're not stuck eating at the hotel restaurant.

High level of service. We were there over Xmas. 2 bed unit was perfect. Full kitchen. Pool was great and used daily. Right on Bunker Bay. Long walks every day. Close to many great places to eat out. Breakfast good. Construction and lay out fantastic.

Glitch on check in - sent message saying we had 3 bed and how would we like the beds. We thought we may have been given bigger room. On arrival this was found to be an error. Was told someone would attend to split king that day for adult boys. This did not happen and cleaner next day was not aware of request. She did it for us immediately. Key not programmed correctly on arrival so needed to return to reception in a swarm of flies. Thank goodness that was a bad fly day - most days OK. Resort did supply head nets.

This was our third trip to Bunker Bay so we are familiar with the beautiful beaches in close proximity to the property. The apartments were spacious, clean and quiet. Breakfast facilities were excellent although we were only told on our last morning that sparkling wine, omelettes or other specific requirements were available on request.

We had dinner on our first night and it was very disappointing. Venison was tough, fish was chewy and had no flavour. As we were staying three nights we decided to eat elsewhere for the remaining two nights. On previous visits we had eaten in the restaurant every night.

Such a great spot to holiday - quiet beach just a saunter away, got to watch dolphins play, and the rooms are beautifully set out and very comfortable. All in all a great place to relax.

The odd issue with appliances (tumble drier - quickly fixed), the odd door in the kitchen not working properly. One other funny one was that we love to bath, but the soap etc are all in tubes fixed to the walls near the basin. But minor issues, and quickly forgotten!

we had a amazing room that over looked the lake, and just a short walk to the beach. we weren't however expecting it to be so far from our car, the resort did provide a golf cart that assisted with getting your luggage to your room and giving you a lift there also, also very surprised to arrive back to the room and find that it had been serviced, I can't remember the last time I stayed in a hotel that offered daily room servicing

would have been nice to be able to book a table for breakfast, the resort was very busy the weekend we stayed, and the temps in the high 30's, we had to settle for a outdoor table, and would have much preferred to be able to reserve a indoor one