Awesome facilities. Room was great with everything you need including basic kitchen, office work space, free wifi and room service. The view was nice and the window was able to be open slightly letting in the breeze which is a huge bonus in a hotel. Public transport is right outside including free cat bus into the city centre.

A few of the staff were unhelpful and rude. They made me feel bad for booking via booking.com and mentioned it several times. A few of my interactions left me feeling quite frustrated. This is a shame as this would be a 10 star review if the staff knew that customer service is one of the most important aspects of a hotel stay.

Big comfy bed, well located, nice pool facilities, quiet, practical.

Was told we could pay for a rollaway bed for child in studio we booked then the day before received a message that this was incorrect and we had to pay to upgrade our room. After I complained they upgraded for free but this should have just been done anyway as I had checked this with them and been given the wrong information. It is also a question on booking.com and answered that a rollaway bed in the studio is fine so be careful. The room was good apart from the kitchen which was worn out with a broken bin non functional dishwasher and barely anything in terms of equipment.

We have stayed in many hotels around Perth, and Fraser Suites is the best by far. The building was gorgeous and well located, the room was clean and well styled, and there were so many little touches that far exceeded our expectations. The best part of our stay though was the service - every staff member was friendly, attentive and welcoming. It was a pleasure to stay here, so much so we have booked another stay only three weeks after the first.

The only drawback would be the inability to reserve parking. In saying that, there was ample street parking when we arrived and it wasn’t an issue for the duration of our stay.

the front desk staff were very friendly and helpful. i had booked a studio by mistake for the earlier booking,thinking it came with a washing machine and kitchen, only to discover it didn't. They didn't have a public laundry room so i requested to switch rooms. Unfortunately they were full then, but managed to get me a room for this booking. Despite it being a bigger room , they upgraded me at no extra cost

I was surprised to find that not all rooms came with a washing machine and dryer, and they didn't have communal laundry rooms for guests staying in these rooms

We loved the location and setup of this hotel suite. It was perfect for our family. The two bedrooms were separated enough and a cot was kindly provided to allow family to sleep a dream. We had to use a chair to prop open the adjoining doors as our children couldn’t open them. The entrance to this hotel is a little dated outside and missing that grand entrance feel. We loved the dining options and highly recommend the breakfast here. Restaurant dinner seemed to take a while to place our orders and for food to arrive when we have small children it was noticeable but the food was 10/10 and worth the wait! Still the best pasta my daughter says she has eaten. Overall we would return for the food options anytime! The pool was heavily chlorinated and the excess chemicals were being topped up while we were there swimming. It didn’t look appealing to swim.

Hotel and staff were lovely, top marks to the sweet girl (possibly Indian) on the front desk who gave us some tips for great quokka pics!

Nothing I didn't like, but I would LOVE the CCTV of my boyfriend racing to grab the jelly snakes from the shop on Friday night if you have it, please? It would have been around 11am, and he ran so fast to the (closed) door, he bounced off it! Good footage for the wedding, ha ha. Also happy to sign a disclaimer that we're not going for insurance etc. Was the funniest moment of my life. Luckily he saw the funniest side. The shame was intense tho ;-)

Location, convenience

Kitchen sink and tap setback too far so I couldn't reach it comfortably. I'm 152cm, so not considered abnormally short. There were 4 teabags, 4 coffee satchels, and only 3 tiny milks. Doesn't match up. No water bottles provided, which was annoying. Parking is difficult, as there are more guests than car parks. Parking in the street is the only option when they're full. We missed the cut off time 3 times for moving the car, at a cost of $65 each time. For that reason alone, I would not recommend the hotel.

Fifth time staying at Fraser Suites East Perth, very clean comfortable rooms/ beds, hotel facilities pool spa sauna gym excellent, and the staff are highly professional. Manager surprised us with a birthday bottle of sparkling wine !!! We drive up from the Southwest and love parking underneath, then take the lift to our floor/room. The coffee downstairs was particularly good and the room service steak sandwitch was really yummy 😋 will return again.

Upset crying baby, so we shut the secondary door and then it all went quiet again. Lovely xxx

Fantastic location, and very comfortable 1 bedroom apartment. All the facilities we needed - laundry, small kitchen etc. The clothes dryer and bathroom exhaust weren't working when we first arrived, but the team quickly had maintenance come to fix both which was great. We were on a lower floor (2), if going back I'd request a higher floor now that I know (it was fine though) so that there is a view other than into the office building opposite).

The Lifts/Elevators. There are 4 x lifts in the property. It seems one is held for staff/room service requirements, and another was out of order. The two remaining were not enough to manage the property efficiently. Very very slow and had to always plan extra time to get up/back from the room (and we were on level 2!). Also, the carpet and couches are a little tired-looking, and probably could use a refresh.

Our Executive One-Bedroom Apartment was very roomy, well-appointed and had great views of the Swan River. I had mentioned to Fraser Suites when booking that it was a surprise wedding anniversary trip for my wife who had not been to WA before, so to have a bottle of wine and a card from the manager waiting in our room made it all the more special. The location in East Perth suited us as it is not right in the heart of the CBD, however you can catch a bus for free from across the road (#935) which will take you the few blocks into the CBD or onto Kings Park.

Nothing