Thank you for honest response. I've updated my review. I would add your receptionist could spend a bit more attention and at least propose some way-out. We have arrived late night and the parking was already overloaded so we had to park behind the building. Early morning 2 cars were blocked by the vehicle on Austrian plate without any luggage inside. I have notified the receptionist about the situation. After an hour nothing changed and the answer was literally `It's not bozzering me`. and `parking is not guarantied`. Car is blocked for more than an hour, I'm not allowed to go over the grass, and you do nothing about it. Anyway I had to drive over the grass because waiting time was unpredictable.

The location is near the highway. Room 506 was clean and comfortable. The password key is easy to use without checkout. Pizzawas are available only in 10 minutes, and you can eat in your room. The price is also low, about 7 Eur. Drink automat is not very expensive either. The prices are not high anyway. The car park is convenient, accessible, and safe, just in the hotel's yard. The car park is free of charge. Malls and markets are nearby although we did not need them. The hotel price is also low comparing Austrian city hotels.

Room are little toosmalll. Heating is with air-conditioner which I do not prefer over radiators. The laboratory is easily closed and no chance to adjust. So I had to remove the partgwith manually.

- The hotel is located near highways, so easy to find, 10 min by car far from the downtown of the city; Neighborhood is so quiet - There is a free private parking, so no problem to park the car - The room is very nice and clean

- I know that it was the last day of the year, but the comunication with the staff wasn't good: the lady wasn't helpful and didn't answer to my question (e.g. where i could park near the center of the city....). - Breakfast is so exspensive: in my opinion it is better to have it in a supermarket (cheaper) or in a café in the center of Graz.

The cleanliness was very good. The staff were very polite and friendly. The acceptance of pets was an extra advantage for us. There was a large parking lot in the garden, and we didn't pay any extra fee.

If you are staying for just one night, it's good. It took 12 minutes to drive to the city center. I think the location was a bit far, and our room was a bit small.

The breakfast is really good. Caffee is also okay from coffe mashin. Hotel has a lots of parking places. 15 minutes to the city centre by car.

Something missing at breakfast. One day no bread, one day no fruits. Staff was flexible whe we told them. Take a tray yourself when you have a breakfast. Staff is nervus if you forget it. No cupboard in the room.

While checking in, a family with a large group of children arrived. I was afraid that it would be impossible to rest. However, we received a room on the top floor, where there were no children and no one was running around on the upper floor! Smart and very comfortable. We rested before traveling to Poland.

Everything was OK!

Ideal for families on the go. Simple electronic check-in at the hotel entrance. You get the code to enter the hotel and your room. It is very good when you are not sure of your arrival time. The rooms was clean and comfortable. Free and spacious parking in front of the hotel. The hotel met our expectations.

When you are in a hotel for one night, just to sleep, and everything is in line with your expectations - then there are no things you don't like.

Spacious well equipped room. Very clean. Reasonable price. Comfortable beds

Constant ventilation noise (or water pipe?) from the bathroom, not too loud but noticeable. Especially at night.

I liked the self-checkin and the big parking lot. Some hotels say "yes we have free parking" and they have five parking spot for 100 rooms, but this hotel has far enough for all the guests. The room was silent and comfy.

We arrived late and left early so i can't say anything special, we literally just slept here :)

The room was as described, but a bit little. However, it was clean and the bed comfortable. The check-in process is done at a totem at the entrance so it’s very easy and intuitive.

The hotel is situated far from the historical centre so you need a car to move around.