very nice and helpful staff perfect use for children - especially lisi world rich breakfast events for children and accompanying programme plenty of parking spaces right next to the hotel the location is close to the ski areas and also offers great hiking opportunities (it is not in the centrum of the city which is rather an advantage for a stay with children) overall the stay was very pleasant and met expectations

the hot tub next to the pool remembers better times (however, it was functional) showering in the room was not very comfortable (sometimes the water was hot and sometimes cold, it was not possible to regulate it)

I highly recommend the hotel. It is very family-friendly, with thoughtful details like bed supports, creams, and lotions for kids, as well as many other amenities that made our stay perfect. Our property was spacious, with two bathrooms, and the parking spot was just a few steps away. The hotel also features a warm indoor swimming pool, a relaxing spa area with a sauna and Finnish bath. The staff was exceptionally friendly and supportive, making our experience even more enjoyable

none

Everything was wonderful - spacious rooms, lovely staff, facilities, food (including gluten free options) and the efficiency of handling any technical requests. We had a lovely time and would highly recommend to families and family reunions, arriving all three generations, from grandparents to grandchildren. The kids enjoyed the pools and roaming around in between other playing facilities, while adults enjoyed some quality time over wine and beer.

everything was generously arranged.

Everything you need to have for a relaxing holiday with kids. The soft play and the team working there were amazing! Also close to Kitzbuhle and many ski lifts. The food was good with a variety of options and special kids menu and particularly appreciated the long opening hours for breakfast.

For the price they could have included the kids sledge in the price rather than charging extra for it.

The children facility The restaurant and the breakfast The friendly stuff The amazing view The comfortable rooms The complementary hiking trip

The apartment could have more kitchen ware The mattress are not that comfortable There is no air con (but it's not required in our stay) in rooms.

Very cozy place, Personnel really cares and takes the most for you to enjoy your time at the hotel. a good animation program for kids, Lisi world was fun, food was good - Christmas dinner was exceptional, cleaning services worked pretty well, All inclusive concept, Ski school for kids is in 2 mins drive from the hotel.

We enjoyed our stay, however we thought the hotel is overpriced. for 600 Euro per night we can find more modern places with renovated facilities, rooms, comfortable beds. I had a bed sleep and got a problem with my neck. heating system was not perfect even when there was +7 degrees outside. Saunas should support “family” concept.kids under 12 yo are not allowed. “ Not naked” areas would make our stay more enjoyable!

The room size is very good for family, excellent facilities, swimming pool, huge soft play, ice skating, game room, sauna room, steam room, there’s something for everyone. Breakfast is excellent, free ice cream is a huge plus after a whole day of skiing! Very nice family hotel, attentive to little one’s needs. Loved it, would recommend for family.

Wi-Fi is not very strong in some areas, but that didn’t affect our stay. If anything can be improved, would be the Wi-Fi.

indoor soft play, outdoor play options for children, diverse food options, location and scenery

The spa and wellness facilities are older and in basement-like space; they weren’t switched on during our stay with no explanation

Great place for families! Attention to children in small details, very nice atmosphere. Very nice choice of children food, accessible by children themselves. All inclusive, from our perspective, it is totally worth it! We enjoyed our stay and most likely will visit in the future.

Pillows are not comfortable, and the sizes of bathrobes for Spa are in general M (we asked for bigger size on reception and received XXL, though it was also not that big).

Very good hotel to go with kids, a lot of activities and All inclusive food Good location, with kids we visited Triassicpark, KaiserWelt Scheffau, Ellmi's Zauberwelt, though there are many other interesting places around WiFi is very good

I am surprized that the hotel of this price doesn't have air conditioning in the room. We stayed in Junior Suite and I expected to sleep on the sofa, though it was not possible since it's too hard.