The hotel staff were amazing, super helpful and friendly. There is someone at the reception 24 hour. The room was very spacious and clean, there was a cleaning service everyday. The location was perfect, super close to the center and every big attraction was walking distance, but it was on a quiet street. We were two women staying there, and it always felt safe even at late hours. We really recommend this hotel, it’s incredible, and amazing value for money.

The location is nice and safe. Rooms are clean and looks fancy. Breakfast was good.

First, the bed, we were couple and expected a queen size bed, they gave us 2 single beds attached to each other, there was still space in the center which makes it hard for sleeping for a couple. Another things is that every time we need something, the reception ask us to get it down. Even the iron and iron board i was shocked that my partner was the one carrying it to our room.

The staff was very welcoming and polite. They assisted us with taxis, bookings and gave us tips on touring the city. The room was great, the place is very quiet, despite being in the centre of Vienna, the beds were extra comfy and we really enjoyed our stay. Rooms are cleaned daily and hygiene is excellent. Breakfast was amazing. They have a great assortment of foods and everything was fresh. We've had an overall amazing experience and would gladly book again if we visit Vienna in the future.

The only thing that caught my attention in a negative way was that even though our room was cleaned daily, the floor was not being mopped and a few steps around the room made our socks dusty. Even though the beds were made, the trash was taken out and the counter tops were clean, having dust on the floor meant that in the morning there would be dust everywhere, as visible on the surfaces of our phones and other electronics. This was not a major problem in any way, but still worth noting.

This is a centrally located, attractive hotel. The rooms are large and well-planned. There's lots of storage space, good lighting, and nice touches like bottled water and wafer biscuits. The lobby has drinks and snacks. The breakfast was exceptional with many options for different tastes and staff, making sure everything was immaculate. I will definitely choose this hotel again.

The location waa good, staff were friendly esp those two Iranian guys who were speaking Farsi,, excellent breakfast, my wife loved the hair dryer in the room! She said it was a professional one!

The lift was very small and the rooms facing to street had so much noise at night ( from the bars nearby)

The hotel's location in the first district of Vienna is excellent and close to the Herrengasse underground station. There are also bus lines near the hotel. The hotel was 300 meters from 2 Christmas markets (am Hof ​​+ Freyung). And a short 5-minute walk from the famous Central cafe. A 10-minute walk brought us to the large and famous city market The breakfast was excellent, a selection of breads, pastries, cakes, cookies and donuts in different flavors. Cheeses, sausages, fish, vegetables and fruits. All types of breakfast cereals + various delicacies are also available. All types of hot drinks are also offered. The staff is amazing and always offers a service of guidance, help and recommendations. Perfect hotel!!!

Nothing

The location was great!!near all the main attractions and in a quiet street

Room was nice with balcony

The location was great, the cafe and supermarket are very close, and the main sites were within walking distance. The room was very clean and pleasant and the staff was very nice and kind.

Great location, kind and helpful staff, spotless clean and comfortable rooms, and an awesome breakfast with many organic choices! What more can one ask? We also very much enjoyed the complimentary hot teas and candy in the lobby, along with some pastries they put out if there were any leftovers from breakfast service. Even though the lobby was small, it was cozy. They provided books, magazines, and newspapers to enjoy while drinking hot tea. They really thought of every detail. The coffee/tea makers in the room were also always well stocked, and they provided eco-friendly toiletries. We had a great experience and enjoyed our home away from home for 5 days when we were visiting Vienna for the first time.

Breakfast is fantastic and the location is perfect for Old Town Vienna. Everything you want to see as a tourist is on the doorstep. If we return to Vienna, we will most certainly stay here. The Vienna metro is just around the corner (Herrengassa) and offers transport across Vienna for €2.40 per trip. Easy to get the train from the airport to Wein Mitte (Central Vienna) and then just 3 stops to Herrengassa. So easy and a fraction of the cost of a taxi. The street and the entire area are very safe and safe to walk around at night.

I can't think of anything negative.