The SECOND room (007) was absolutely wonderful! It allowed property pace for luggage. However, I did not enjoy INSISTING that we needed another room. Especially when I was first lied to that there WAS NO OTHER ROOM AVAILABLE. Until I discovered on my own that there WAS indeed another room. That soured me just a bit.

The SMALL size of the FIRST room. (It was barely large enough for the bed let alone 4 luggage piece. My thought: When a couple flies close to 6,000 miles to Vienna with 2 large pieces of luggage, 2 carry-ons, and small personal bags-- a hotel cannot expect a couple to be happy placed in a room without property space for luggage. Besides, I had made the arrangement for this hotel in March. So there was plenty of time for planning for the right room.

Staff were friendly and helped with any requests. Room facilities were as advertised - toiletries provided in bathroom, rooms were made up daily. There were no extras like in other hotels, such as a safe, kettle etc but these were not advertised either. Even so, I requested one and it was provided (kettle). The location was great for me, easily accessible to city centre by public transport. Room was very spacious. Cheaper than most other hotels in Vienna.

The room needed additional cleaning as the fridge was dusty, under the bed needed cleaning too (I only know this as I dropped something under there and happened to look.) The rest of the room was however, very clean, including the bathroom. The breakfast was expensive so we didn’t eat at the hotel - if it was priced at 10 euros, it would be more competitive.

Hi I would like to mention about breakfast service, it was not what I would expected. 1. Plate with vegetables ( tomatoes and cucumbers was empty) we have to requested on our arrival for breakfast. I haven’t seen a croissants only on first day 03.09.2024. Also no boiled or scrambled egg , sausages never enough for two people or another guest. If someone one from management would check that ,probably they would have plan how to improve service. Catering lady who looks after breakfast room , would be nice if she meets people when they enter the breakfast . I am not complaining but I never saw any service like this around Europe or world. All my comments are for your benefit. As I know you have a lot of people from EU and UK I am sorry if I was very honest. My regards

Location was great, handy to bus and trams

Coffee machine in room was dirty. But this is a small issue.

The interior is fantastic with a lovely terasse and beautiful furniture

There is no parking place

The location was excellent with easy access to the trams and bus. The room itself was well appointed and very comfortable. The staff were welcoming and helpful getting a taxi to the airport. A number of convenient restaurants in the immediate area. Everyone should check out the Kleines Cafe around the corner; great breakfast and great staff.

My only complaint was with the shower. Just when I felt I had the water temperature set to my liking, temperature would fluctuate between scalding hot to ice cold. I was there six nights and finally gave up running the water during my entire shower and just turned it on and off as absolutely required. Maybe it is their way of forcing us to be eco-friendly. I mentioned it to the staff but nothing changed. Old building with old pipes.

The location is very good - within walking distance from main sights in Vienna, nicely communicated by public transport with the center and Wien Mitte (airport train) as well. I very much appreciated the kindness of the staff who let me check in early and get some rest after an early flight:) Although I booked a single room, I stayed in a twin which was quite spacious and nice. There was an option of breakfast for 14€, so that’s nice, although finally I didn’t use it as there are some pretty nice cafés around in Josefstadt:)

The room was clean, although it could have been cleaned more thoroughly - there was a bit of dust on the floor both in the room and in the bathroom (which could use some renovation). It was very loud in the morning - I think around 7 the trash was being taken out and you could hear everything louy in the room - there is no a/c so due to heat the windows had to be open 24/7:)

15 minutes walk to the road ring. Less than 5 minutes walk to tram and bus. Plenty of restaurants around the area. 30 minutes bus ride to vienna central station. Room is massive. With heater, fridge, TV and electric fan. The fan is noisy.

The reception is only until 2200. I stayed there for 2 days but they did not clean the room but they arranged the bed. I wish they cleaned the floor. They did not changed the towels as I requested. Toilet is small but does the work. Room is kinda noisy even thought it’s double glazed but not that loud. In acceptable volume.

The style of the property exceeded my expectations. I really liked the spacious room and the prehalll settlements. The elevator is a classic. The location of the property is among the best in this price category. Your could be in the heart of Vienna in 15 minutes walk. The price of the room was really competitive. Highly recommended.

The paid parking place was a bit far from what I would prefer on paid parking places locations. But anyway it was about ten minutes walk.

Comfortable, spacious, clean room. More than enough space for 3 people. The bathroom was modern and clean. The shower was a bit small but you could adjust the height of the shower head. We were able to do an early check-in. Staff were professional and efficient. We had a lovely view from our room and a little balcony. Also only a short walk to multiple public transport stops. The location was also quite central to all the main sights.

It took about half an hour on public transport to get to most places and felt a little bit out of the way. Although, Vienna is very busy city so it was nice staying in a slightly quieter area. The city is also quite spread out so it wasn’t an unreasonable amount of time to get to the main sights.