I have stayed at Crystal Palace twice, and both visits have been nothing short of amazing. The hotel offers excellent service, clean and comfortable rooms, and a welcoming atmosphere. A special mention goes to Mr. Abdul Razzak, who truly made my stays memorable. His professionalism, attentiveness, and friendly demeanor stood out. He goes above and beyond to ensure guests feel at home, and his dedication to customer satisfaction is commendable. I highly recommend Crystal Palace for anyone looking for a relaxing and enjoyable stay. I’m already looking forward to my next visit!

One day we had bad experience with breakfast, It wasn't available when we reached there. Later they made it available. But Supervision could have improved.

Housekeeping should have done every day.

The hotel is everything one can ask for perfect location amazing service right from get go.The staff was very professional and very sweet. I loved my stay here and I wish I never had to leave😂. Definitely staying here the next time I visit Bahrain. Perfect example of economical and excellent service.

Scope of improvement for the breakfast which is included but other than that all good

Hotel was too good and the reception staff are also good nd helpful except the room service and housekeeping service is the worst I have ever seen in hotels ....the room lights are not sufficient it's dark...once I asked for water for 3 times but still nobody came ... everything u ask for wheather water or towel or shampoo it's very late and the room service is very lazy

Perfect choice, everything was clean, with good public access to the city center. Very spacious rooms and attentive staff especially Ms. MARIA from the front desk she's so amazing! I'm really thankful for her. She's  very friendly and really gave us a warm welcome. Both check-in and check-out she professionally handled it and easy. All our needs and request are accommodated. She consistantly making sure that we are comfortable on our stay. Thats why we decided to extend our stay because we really have a wonderful experience. The Bar and restaurant are extremely amazing. We've really enjoy our our vacation time and get  relaxed because they offer Spa as well. Would definitely stay there again when we come back and will recommend to my colleagues!

Hotel starts is really so suprting during my stay Front office staff are good Kaotar Ann Razak and masjid Highly recommend for stay and if you need anything than you can infrom front office they will take care you like you are everything for them and Way of handling requests so kind and good Thank you so much 😊

The room provided to me was awesome 👌. The duty manager and staff are very nice and friendly 😀. I will recommend everyone to stay in this hotel to experience the difference .Thanks to the duty manager and the entire staff for being so kind and helpful.

Nothing

The staff was very friendly and easy access to all areas

The pool opens at 7 am and closes at 7 pm but due to the weather the pool and surrounding areas are very hot. They should open the pool at least till 9 or 10Pm

As usual, the duty manager and entire staff are very kind, supportive, and friendly. We will welcome you with a beautiful smile at the .The receptionists are too good they treat you very well. Abdul Razak is also good.

Nothing

Breakfast was fine . Not many items but not bad .

The staff looked to be less . May be not a busy season so number of staff were very less in Breakfast session to help with the service . It was all self .