The hotel is in a good location in Barvaux, surrounded with the nature. We managed to visit Durbuy by walking 1 hour from the hotel, which we considered as a good hiking option. Breakfast was very good, with many options. The spa is also in a very good shape, super clean and well maintained. The swimming pool is quite big, and on top of that you get sauna, hammam and jacuzzi. We also liked billiard, it was fun to play and the price is just one euro. Overall, we liked our stay in Azur en Ardenne.

Spa area is quite small, in the weekend it becomes very crowded. There are special hours when children <16 y.o. can visit spa area, and they are not allowed to use sauna and jacuzzi, but we've seen a few times that these rules were not strictly followed. The hotel does not provide free bottled water, we used tap water and bought bottled water from the local supermarkets. Cutlery isn't provided as well, the only glasses in the room were the disposable paper cups. The public transportation in the area is not good.

Staff is excellent, very professional, helpful and polite (reception, restaurant, bar....). I have asked for a quiet room and I really got a quiet room (very rare in other hotels that they take this request seriously). Thank you again for this! What a nice surprise, finally a swimming pool that is not ice-cold! The temperature of the water is just perfect even for people with RA! Separated time frame for children that makes possible to relax in the SPA + pool and enjoy the beautiful view. Decoration is top in the hotel. A lot of parking place. Billiard table to enjoy the evening. Bar (+ barmen) is also very nice, prices are reasonable. Super atmosphere. Absolutely recommended.

It was a comfortable stay. Everything in the room worked well. The pool and wellness area were also quite peaceful, and I loved that there were no children around—you can truly relax there. The sauna is spacious, though I do wish there were towels available to use. The hotel itself has restaurants, and there are also other dining options and a supermarket nearby, making it a great location.

I wish the hallway was quieter, as I could hear everything from my room. The service could be faster, and the staff could be friendlier.

On the 15 th morning before we check out , My daughter want to try play the snooker while she was playing we drop striker on the floor. Because she was never played this before unfortunately she wasn’t using the snooker stick proper as well. There was a staff member I believe he may be a manager not the reception staff. He suddenly told you are not using it correctly it cost lots of money for the snooker table he really upset my daughter and made our day bad please tell him talk to kids bit polite

breakfast and the surroundings

Great location and the room was nice. We really loved the pool.

We had a connecting room with guests that were smoking in the room (eventhough it was non-smoking). The smell came through the connecting door into our room. We complained about it the next morning, but there was nothing the staff could do about it. Seems a bit odd to us.

A beautiful room with amazing view over the Belgian Ardennes. We got engaged during our stay there, I informed them about it and they made sure to get our room in a romantic theme and gave us a free room upgrade. We had an amazing time in the beautiful pool/spa area.

The rooms could be a bit more authentic.

Location, swimming pool (except time for kids there), cleanness.

The restaurant menu was pretty poor and quite expensive. For kids there was almost nothing, we ordered a dish for our kid and that was not tasty at all. The time of restaurant opening is also very impractical in terms of swimming pool opening time. Eventually we ended up in a situation that we had to travel to the city for lunch/dinner - that was cheaper and with a wide choice. Also the main waiter was pretty impolite, he advised us not use restaurant if we want to order only Dessert or Drinks, that was weird. I think the hotel should change the policy regarding the kids' time in swimming pool, very inconvenient.

Nice hotel Clean, well organized Nice personele Small welness but nice and clean

We were with bikes and there is no secure storage place somewhere Also children playing in pool and sauna … make an hour for children per day or something Also prices of breakfast and dinner are not cheap but maybe fantastic food…

Hotel was located in a very nice area, the staff were very friendly and accomodating. The food in the restaurant was very good with excellent service. The hotel and the rooms were clean.

Although the spa facilities are quite nice, it is quite small to fit so many people. Sometimes you have to wait for the hot tub or sauna. I suggest to build an adjacent spa centre