5,327 reviews
From
$87Hertstraat 15, Ostend, 8400, Belgium
5,327 reviews
1/150
Beachfront
Free wifi
Beach
Kid-friendly buffet
Bar
Terrace
Soundproof rooms
24-hour front desk
Welcome to Upstairs Hotel, a beachfront retreat in Ostend, Belgium. Located just 1.3mi from the city center, this vibrant hotel offers stunning ocean views and a range of amenities to make your stay unforgettable. With 5327 reviews, guests rave about the comfortable rooms, attentive 24-hour front desk, and the pet-friendly atmosphere (extra charges may apply).
The hotel's featured amenities include free WiFi, a kid-friendly buffet, and a bar where you can unwind with a drink while enjoying the breathtaking terrace and balcony views. For those looking to stay active, the hotel offers mini golf, bike tours, ping-pong, and windsurfing (extra charges may apply). They also have a game room and an indoor play area for the little ones.
With a range of room options including non-smoking rooms and family rooms, Upstairs Hotel caters to every traveler's needs. Each room is tastefully decorated and equipped with a flat-screen TV, private bathroom, and free toiletries. So whether you're lounging on the beach, exploring the city, or enjoying the hotel's amenities, Upstairs Hotel provides the perfect base for your Ostend getaway. Prices start from an affordable $87 per night, making this beachfront gem accessible to all. Book your stay at Upstairs Hotel today and experience the best of Ostend!
At Upstairs Hotel, we understand that traveling with your furry friends can make any trip more enjoyable. That's why we are happy to welcome pets at our hotel. Simply request a pet-friendly room when making your reservation (charges may apply), and we'll make sure you and your four-legged companion have a comfortable stay.
We want to make your stay as convenient as possible, which is why we accept a variety of payment methods. In addition to cash, we also accept Mastercard, Visa, Maestro, and Bancontact. Whether you prefer to pay with your credit card or use a local payment method, we have you covered.
With a wide range of room types available, Upstairs Hotel has the perfect accommodation option for every traveler. From our cozy Small Room for a romantic getaway, to our spacious Extra Large Room for a family vacation, you'll find comfort and convenience in each tastefully decorated room. Each room features amenities such as a flat-screen TV, private bathroom, and free toiletries, ensuring that your stay with us is relaxing and hassle-free.
So, why wait? Book your stay at Upstairs Hotel today and experience the best of Ostend. With our pet-friendly policy, convenient payment options, and comfortable accommodations, we are here to make your trip unforgettable. Don't miss out on the opportunity to enjoy the stunning beachfront views, explore the city, and take advantage of our amazing amenities. Prices start from an affordable $87 per night, so there's no reason to delay. We can't wait to welcome you to Upstairs Hotel, your home away from home in Ostend!
Closest airports
Ostend-Bruges International Airport
2.9miLille Airport
46.6miBeachfront
Free wifi
Beach
Kid-friendly buffet
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Balcony
Upper floors accessible by elevator
Free toiletries
Show 14 photos
Standard Room
2 Twin Beds
185 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Upper floors accessible by elevator
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More details
Welcome to our Medium Room, perfect for a relaxing stay for couples or families, with 183 sqft of space and 2 twin beds. Enjoy a private bathroom, flat-screen TV, and refrigerator, and take advantage of our convenient amenities like elevator access and free toiletries.
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Room With Street View
1 Queen Size Bed
185 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
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More details
Experience the city like never before with our Medium with Streetview room. This charming double room offers a private balcony with stunning city views, a cozy sitting area, and modern amenities such as a flat-screen TV, refrigerator, and free toiletries. Perfect for couples looking for a romantic getaway.
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Large, 2 Twin Beds
2 Twin Beds
215 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Upper floors accessible by elevator
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More details
Welcome to our Large Room, a spacious and cozy retreat ideal for 3 adults. Featuring twin beds, a private bathroom, and essential amenities like a flat-screen TV and refrigerator, this room offers comfort and convenience for a relaxing stay.
Show 17 photos
Large, Street View
1 Queen Size Bed
215 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
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More details
Enjoy the stunning city view from your private balcony in our spacious Double Room with Streetview. This modern room features a comfortable Queen size bed, a private bathroom, and a flat-screen TV for your entertainment. Perfect for up to 3 adults, with amenities such as a refrigerator, free toiletries, and a safe provided for your convenience.
Show 16 photos
Small
2 Twin Beds
150 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Upper floors accessible by elevator
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More details
Stay in our cozy Small Room with 151 sqft of space, perfect for two adults. Enjoy a private bathroom, flat-screen TV, and a refrigerator in this comfortable double room situated on the upper floors accessible by elevator.
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Penthouse
1 Queen Size Bed
270 sqft
City view
Private Bathroom
Balcony
Terrace
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More details
This penthouse comes with a terrace.
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Large, 3 Bed
270 sqft
Flat-screen TV
Refrigerator
+
More details
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 3 beds.
8.7
5,327 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Luisa
8.2
July 2024
I liked the location, very close to the beach and the city centre. However if you get a street view room expect loudness from people coming from the beach or parties from 2am to 3:30 am, maybe this only happens in the summer. Rooms don't have AC, so something to consider also if you are going in the summer. For the rest, really nice hotel, especially if you go with kids, there's lots of fun things to do, besides the cool slide, there's ping pong, darts, couches to lye and read, etc. The breakfast was also very good. Staff could be a bit friendlier in reception and explain a bit more about the facilities.
Only the street noise was upsetting in the middle of the night.
Z84
9.1
March 2024
This place is great! The common areas are perfect for lazying around if the weather isn’t great > very convenient with kids! The location is perfect. The room itself is quite large and comfortable and surprisingly quiet. And the staff is very helpful and understanding. We had a great time and hope to return again in the future.
I have no real « complaints », just some small « room for improvement » suggestions: - bigger baby beds > the current ones are really only for babies, not toddlers - strange smell in the hallways (new paint?) - also a bit more light in front of the room doors in the hallways - tissue box in the room - Netflix connection in the room
James
9.1
October 2024
Location was perfect especially for getting to Ostend train station where we visited Bruges. There is a huge parking lot underground next to the hotel too. The staff were super friendly and helpful and spoke good English! We called and they answered straight away and were very helpful prior to arrival. The hotel itself is really unique and cool, and the room was superb for the one night we stayed.
The only issue was the shower which seemed to spill out into the bathroom floor, which required 2 towels to dry up.
Stephen
8.2
January 2024
Location is excellent though parking is a little inconvenient (public paid parking). Beach is close and the city centre is on the doorstep. Hotel is modern 'industrial chic' - exposed pipework and bulkhead lights, that sort of thing. Great if you're into all that (which we sort of are). Also great if you have kids - who will love the slide in the foyer/bar. Staff mainly friendly and helpful apart from one somewhat unsmiling night manager who seemed rather grumpy when asked if the bar was still open at 11.30pm (it wasn't).
The bar is a bit expensive (when open) - as is the breakfast. Slightly bigger towels would be nice, but this is a niggle. Otherwise a decent place to stay with a good atmosphere.
Tigerous
8.2
October 2023
Very pleasant to stay. The hotel is right between the city and the sea. It's a big big bonus you can take your dog with you to the hotel room! The hotel has an urban vibe that makes it feel more like youth hostel. It is the right place to stay with friends or family during a weekend getaway.
It is fairly heavily branded which gives you a rushed, commercial feel, not an ideal place for a romantic getaway. Breakfast left us somewhat disappointed. We had specified the time of arrival, which was in the middle of service. Nothing was replenished. Table were all not cleared.
Steffen
8.2
June 2024
The breakfast spread was fantastic, offering a wide variety of options to cater to all dietary needs. Despite its compact size, the room was surprisingly comfortable and perfectly adequate for a short stay. It boasted modern and high-quality amenities. The helpful staff went above and beyond, offering insightful recommendations for restaurants and tours that truly enhanced our experience.
Not much - perhaps the table tennis rackets were a bit old/damaged.
Sonja
10
March 2024
I appreciate the free water and coffee, and the fridge, that makes the stay super !
Parking in Oostende is crazy expensive. It would be great to receive some better fees through the hotel. We have paid 60 Euros to park the car for 2 nights. The weather did not allow us to park much further, since my friend was disabled (new knee). We were there for a concert in the casino. The entire package of hotel, concert tickets and parking was disappointing.
Michelle
10
October 2024
It’s amazing if you go with kids! My son had a blast! I also recommend the breakfast. And location is excellent. Staff are also helpful & friendly. It’s also very ‘Instagramable’ 😅
Pity they don’t have their own parking, but the public parking is just outside the hotel. It’s pricey but so conveniently located that I couldn’t be bothered to park elsewhere!
Anastasiia
10
July 2024
Very stylish and beautiful hotel. It was pleasure to stay there. The room was comfortable and clean. Breakfast- the best I've ever had in hotels. Location is perfect - 1 min by walk from the sea. Personal is very friendly. At rainy evening we watched Euro2024 in the lounge zone. Everything was perfect.
We couldn't open completely the window in our room, so it was absence of fresh air inside.
Mariusz
8.2
May 2024
Loved the interior of the hotel in total. All the attraction for the kids and family including pool, fusball, slide and Mortal combat gaming was amazing. When asked my son what he liked the most from our trip he said Hotel. I am sure in other hotel my kids would get bored.
After looking at pictures we were expecting a bit bigger rooms, so this was a bit disappointing but we did not spend there much time.
Airports
Ostend-Bruges International Airport
2.9miLille Airport
46.6miAirports
Ostend-Bruges International Airport
2.9miLille Airport
46.6miAttractions
Belfry of Bruges (Belfort van Brugge)
13.6miOld St. John Site (Site Oud Sint-Jan)
13.6miChurch of Our Lady (Onze-Lieve-Vrouwekerk)
13.6miSint-Janshospitaal (Saint John’s Hospital)
13.6miDe Halve Maan Brewery
13.6miPrincely Beguinage Ten Wijngaarde (Begijnhof)
13.7miBurg Square
13.7miJerusalem Church (Jeruzalemkerk)
13.9miEssex Farm Cemetery
22.8miTyne Cot Cemetery
24.4miMenin Gate Memorial (Ypres Memorial)
26.3miIn Flanders Fields Museum
26.4miDunkirk (Dunkerque)
27miSanctuary Wood
27.3miHill 60
28.2miBeachfront
Free wifi
Beach
Kid-friendly buffet
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Balcony
Upper floors accessible by elevator
Free toiletries
Accessibility
Upper floors accessible by elevator
Activities
Beach
Bike tours
Cycling
Game room
Golf course
Mini golf
Ping-pong
Walking tours
Windsurfing
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Evening entertainment
Indoor play area
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Snack bar
Special diet meals (on request)
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Private check-in/out
General
Elevator
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
TV
Outdoors
Balcony
Beachfront
Outdoor dining area
Outdoor furniture
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Transportation
Public transit tickets
View
City view
Inner courtyard view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 01:00
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$21 per child per day
Cot upon request
bed.cribPrice
3+ years
Extra bed upon request
$21 per person per day
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
Maestro,
Bancontact,
Cash only
This property accepts cash.
Can pets stay with guests at Upstairs Hotel?
Yes, you can stay with your pet at Upstairs Hotel. However, please note that charges may apply, and you need to inform the hotel in advance about your pet's accommodation.
What's the check-in and check-out schedule at Upstairs Hotel?
For Upstairs Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.
What are the rates at Upstairs Hotel?
For stays at Upstairs Hotel, prices generally start at $87. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What are the room types available at Upstairs Hotel?
The Upstairs Hotel offers a variety of room types, including medium, large, small, extra large, and penthouse. The rooms range in size from 151 sqft to 269 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms varies, with some accommodating 2 adults and 1 child, and others accommodating 4 adults. The beds in the rooms include twin beds, queen size beds, or a combination of both.
What activities does Upstairs Hotel offer?
Guests at Upstairs Hotel have a variety of leisure amenities to enjoy during their stay. The hotel offers a beachfront location, providing guests with direct access to the beach. They can relax on the sandy shores, soak up the sun or take a refreshing swim in the ocean. For those who enjoy golf, the hotel also has a golf course where guests can test their skills. Additionally, there is a mini golf option for a fun and leisurely game.
The hotel's bar offers a place for guests to unwind after a day of activities. Moreover, the business center is available for guests who need to attend to work-related tasks during their stay.
Furthermore, Upstairs Hotel offers a range of outdoor activities. Guests can join bike or walking tours to explore the surroundings. For those who prefer more active pursuits, options like cycling, windsurfing, and ping-pong are available. Finally, the hotel also provides evening entertainment for guests to enjoy.
Does Upstairs Hotel accept credit cards?
Yes, Upstairs Hotel accepts credit cards such as Mastercard, Visa, Maestro, and Bancontact. Additionally, cash payments are also accepted.
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