8.7

5,327 reviews

Upstairs Hotel

Upstairs Hotel

Hertstraat 15, Ostend, 8400, Belgium

Choose dates to view prices

Beachfront

Free wifi

Beach

Kid-friendly buffet

Bar

Terrace

Soundproof rooms

24-hour front desk

Upstairs Hotel

Welcome to Upstairs Hotel, a beachfront retreat in Ostend, Belgium. Located just 1.3mi from the city center, this vibrant hotel offers stunning ocean views and a range of amenities to make your stay unforgettable. With 5327 reviews, guests rave about the comfortable rooms, attentive 24-hour front desk, and the pet-friendly atmosphere (extra charges may apply).

The hotel's featured amenities include free WiFi, a kid-friendly buffet, and a bar where you can unwind with a drink while enjoying the breathtaking terrace and balcony views. For those looking to stay active, the hotel offers mini golf, bike tours, ping-pong, and windsurfing (extra charges may apply). They also have a game room and an indoor play area for the little ones.

With a range of room options including non-smoking rooms and family rooms, Upstairs Hotel caters to every traveler's needs. Each room is tastefully decorated and equipped with a flat-screen TV, private bathroom, and free toiletries. So whether you're lounging on the beach, exploring the city, or enjoying the hotel's amenities, Upstairs Hotel provides the perfect base for your Ostend getaway. Prices start from an affordable $87 per night, making this beachfront gem accessible to all. Book your stay at Upstairs Hotel today and experience the best of Ostend!

At Upstairs Hotel, we understand that traveling with your furry friends can make any trip more enjoyable. That's why we are happy to welcome pets at our hotel. Simply request a pet-friendly room when making your reservation (charges may apply), and we'll make sure you and your four-legged companion have a comfortable stay.

We want to make your stay as convenient as possible, which is why we accept a variety of payment methods. In addition to cash, we also accept Mastercard, Visa, Maestro, and Bancontact. Whether you prefer to pay with your credit card or use a local payment method, we have you covered.

With a wide range of room types available, Upstairs Hotel has the perfect accommodation option for every traveler. From our cozy Small Room for a romantic getaway, to our spacious Extra Large Room for a family vacation, you'll find comfort and convenience in each tastefully decorated room. Each room features amenities such as a flat-screen TV, private bathroom, and free toiletries, ensuring that your stay with us is relaxing and hassle-free.

So, why wait? Book your stay at Upstairs Hotel today and experience the best of Ostend. With our pet-friendly policy, convenient payment options, and comfortable accommodations, we are here to make your trip unforgettable. Don't miss out on the opportunity to enjoy the stunning beachfront views, explore the city, and take advantage of our amazing amenities. Prices start from an affordable $87 per night, so there's no reason to delay. We can't wait to welcome you to Upstairs Hotel, your home away from home in Ostend!

Closest airports

Ostend-Bruges International Airport

2.9mi

Lille Airport

46.6mi

Most popular amenities

Beachfront

Free wifi

Beach

Kid-friendly buffet

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Rooms

Medium Room in Upstairs Hotel

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Standard Room

2 Twin Beds

185 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

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More details

Welcome to our Medium Room, perfect for a relaxing stay for couples or families, with 183 sqft of space and 2 twin beds. Enjoy a private bathroom, flat-screen TV, and refrigerator, and take advantage of our convenient amenities like elevator access and free toiletries.

Medium with Streetview in Upstairs Hotel

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Room With Street View

1 Queen Size Bed

185 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

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More details

Experience the city like never before with our Medium with Streetview room. This charming double room offers a private balcony with stunning city views, a cozy sitting area, and modern amenities such as a flat-screen TV, refrigerator, and free toiletries. Perfect for couples looking for a romantic getaway.

Large Room in Upstairs Hotel

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Large, 2 Twin Beds

2 Twin Beds

215 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

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More details

Welcome to our Large Room, a spacious and cozy retreat ideal for 3 adults. Featuring twin beds, a private bathroom, and essential amenities like a flat-screen TV and refrigerator, this room offers comfort and convenience for a relaxing stay.

Large Room with Streetview in Upstairs Hotel

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Large, Street View

1 Queen Size Bed

215 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

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More details

Enjoy the stunning city view from your private balcony in our spacious Double Room with Streetview. This modern room features a comfortable Queen size bed, a private bathroom, and a flat-screen TV for your entertainment. Perfect for up to 3 adults, with amenities such as a refrigerator, free toiletries, and a safe provided for your convenience.

Small Room in Upstairs Hotel

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Small

2 Twin Beds

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

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More details

Stay in our cozy Small Room with 151 sqft of space, perfect for two adults. Enjoy a private bathroom, flat-screen TV, and a refrigerator in this comfortable double room situated on the upper floors accessible by elevator.

Penthouse in Upstairs Hotel

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Penthouse

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Balcony

Terrace

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More details

This penthouse comes with a terrace.

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Large, 3 Bed

270 sqft

Flat-screen TV

Refrigerator

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More details

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 3 beds.

Guest reviews

8.7

5,327 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇳🇱

Luisa

8.2

July 2024

I liked the location, very close to the beach and the city centre. However if you get a street view room expect loudness from people coming from the beach or parties from 2am to 3:30 am, maybe this only happens in the summer. Rooms don't have AC, so something to consider also if you are going in the summer. For the rest, really nice hotel, especially if you go with kids, there's lots of fun things to do, besides the cool slide, there's ping pong, darts, couches to lye and read, etc. The breakfast was also very good. Staff could be a bit friendlier in reception and explain a bit more about the facilities.

Only the street noise was upsetting in the middle of the night.

🇧🇪

Z84

9.1

March 2024

This place is great! The common areas are perfect for lazying around if the weather isn’t great > very convenient with kids! The location is perfect. The room itself is quite large and comfortable and surprisingly quiet. And the staff is very helpful and understanding. We had a great time and hope to return again in the future.

I have no real « complaints », just some small « room for improvement » suggestions: - bigger baby beds > the current ones are really only for babies, not toddlers - strange smell in the hallways (new paint?) - also a bit more light in front of the room doors in the hallways - tissue box in the room - Netflix connection in the room

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James

9.1

October 2024

Location was perfect especially for getting to Ostend train station where we visited Bruges. There is a huge parking lot underground next to the hotel too. The staff were super friendly and helpful and spoke good English! We called and they answered straight away and were very helpful prior to arrival. The hotel itself is really unique and cool, and the room was superb for the one night we stayed.

The only issue was the shower which seemed to spill out into the bathroom floor, which required 2 towels to dry up.

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Stephen

8.2

January 2024

Location is excellent though parking is a little inconvenient (public paid parking). Beach is close and the city centre is on the doorstep. Hotel is modern 'industrial chic' - exposed pipework and bulkhead lights, that sort of thing. Great if you're into all that (which we sort of are). Also great if you have kids - who will love the slide in the foyer/bar. Staff mainly friendly and helpful apart from one somewhat unsmiling night manager who seemed rather grumpy when asked if the bar was still open at 11.30pm (it wasn't).

The bar is a bit expensive (when open) - as is the breakfast. Slightly bigger towels would be nice, but this is a niggle. Otherwise a decent place to stay with a good atmosphere.

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Tigerous

8.2

October 2023

Very pleasant to stay. The hotel is right between the city and the sea. It's a big big bonus you can take your dog with you to the hotel room! The hotel has an urban vibe that makes it feel more like youth hostel. It is the right place to stay with friends or family during a weekend getaway.

It is fairly heavily branded which gives you a rushed, commercial feel, not an ideal place for a romantic getaway. Breakfast left us somewhat disappointed. We had specified the time of arrival, which was in the middle of service. Nothing was replenished. Table were all not cleared.

🇩🇪

Steffen

8.2

June 2024

The breakfast spread was fantastic, offering a wide variety of options to cater to all dietary needs. Despite its compact size, the room was surprisingly comfortable and perfectly adequate for a short stay. It boasted modern and high-quality amenities. The helpful staff went above and beyond, offering insightful recommendations for restaurants and tours that truly enhanced our experience.

Not much - perhaps the table tennis rackets were a bit old/damaged.

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Sonja

10

March 2024

I appreciate the free water and coffee, and the fridge, that makes the stay super !

Parking in Oostende is crazy expensive. It would be great to receive some better fees through the hotel. We have paid 60 Euros to park the car for 2 nights. The weather did not allow us to park much further, since my friend was disabled (new knee). We were there for a concert in the casino. The entire package of hotel, concert tickets and parking was disappointing.

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Michelle

10

October 2024

It’s amazing if you go with kids! My son had a blast! I also recommend the breakfast. And location is excellent. Staff are also helpful & friendly. It’s also very ‘Instagramable’ 😅

Pity they don’t have their own parking, but the public parking is just outside the hotel. It’s pricey but so conveniently located that I couldn’t be bothered to park elsewhere!

🇷🇺

Anastasiia

10

July 2024

Very stylish and beautiful hotel. It was pleasure to stay there. The room was comfortable and clean. Breakfast- the best I've ever had in hotels. Location is perfect - 1 min by walk from the sea. Personal is very friendly. At rainy evening we watched Euro2024 in the lounge zone. Everything was perfect.

We couldn't open completely the window in our room, so it was absence of fresh air inside.

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Mariusz

8.2

May 2024

Loved the interior of the hotel in total. All the attraction for the kids and family including pool, fusball, slide and Mortal combat gaming was amazing. When asked my son what he liked the most from our trip he said Hotel. I am sure in other hotel my kids would get bored.

After looking at pictures we were expecting a bit bigger rooms, so this was a bit disappointing but we did not spend there much time.

Points of Interest Around Upstairs Hotel

Airports

Ostend-Bruges International Airport

2.9mi

Lille Airport

46.6mi

Amenities of Upstairs Hotel

Beachfront

Free wifi

Beach

Kid-friendly buffet

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Stay rules - Upstairs Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Upstairs Hotel

Can pets stay with guests at Upstairs Hotel?

Yes, you can stay with your pet at Upstairs Hotel. However, please note that charges may apply, and you need to inform the hotel in advance about your pet's accommodation.

What's the check-in and check-out schedule at Upstairs Hotel?

For Upstairs Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.

What are the rates at Upstairs Hotel?

For stays at Upstairs Hotel, prices generally start at $87. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What are the room types available at Upstairs Hotel?

The Upstairs Hotel offers a variety of room types, including medium, large, small, extra large, and penthouse. The rooms range in size from 151 sqft to 269 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms varies, with some accommodating 2 adults and 1 child, and others accommodating 4 adults. The beds in the rooms include twin beds, queen size beds, or a combination of both.

What activities does Upstairs Hotel offer?

Guests at Upstairs Hotel have a variety of leisure amenities to enjoy during their stay. The hotel offers a beachfront location, providing guests with direct access to the beach. They can relax on the sandy shores, soak up the sun or take a refreshing swim in the ocean. For those who enjoy golf, the hotel also has a golf course where guests can test their skills. Additionally, there is a mini golf option for a fun and leisurely game.

The hotel's bar offers a place for guests to unwind after a day of activities. Moreover, the business center is available for guests who need to attend to work-related tasks during their stay.

Furthermore, Upstairs Hotel offers a range of outdoor activities. Guests can join bike or walking tours to explore the surroundings. For those who prefer more active pursuits, options like cycling, windsurfing, and ping-pong are available. Finally, the hotel also provides evening entertainment for guests to enjoy.

Does Upstairs Hotel accept credit cards?

Yes, Upstairs Hotel accepts credit cards such as Mastercard, Visa, Maestro, and Bancontact. Additionally, cash payments are also accepted.