The hotel was spotlessly clean and comfortable. The staff were friendly, courteous and helpful.The hotel's position was slap bang in the centre of Ostend, about a 10 minutes walk from the station. I would recommend it to anyone other than if you have difficulty with steps.

The check in was automatic, putting in numbers on a keypad, then collecting a key from a key safe. I would prefer to meet someone. Also there are 4-5 steps from the entry up to the lift which could be a problem for people with mobility problems. The lift was small but worked well as long as you keep to the instructions.

Our friends booked at Alpha hotel and Ambassadeur; which were in the same price category, maybe few euro's cheaper but they were realy horror hotels... We chose Hotel Cardiff and what a difference this was. Good breakfast, good sleep, and nice room + bathroom. The check-in was also easy and fast. We did not have problems with nosie nuisance from anyone in the hotel. I guess ometimes you have to pay a little more to have some comfort. Lesson learned!

x

Easy check-in, very straightforward. The living room was very big. Everything was so clean and neat. Kitchen was easy to use. This is one of the best price-quality appartments in the centre in my opinion. Big terrace where we coudl eat outside on a picknick table. We also took the breakfast in the hotel and it was good for the price. The scrambled eggs, bacon and sausages were so delcious. And a big plus for the bathroom. Very big and also clean.

The weather could be better, rainy !

Fast check-in. Room was perfect. Bathroom also good and clean. Shower had a lot of pressure. There is no noise disturbance from the hotel and also none from outside. We also had the windows open at night and we slept in one go till the morning without waking up once. Easy parking garage just 2 minutes from the hotel (INDIGO Mijnplein and INDIGO Zeeparking).

xx

Great stay in heart of Ostende, nearby anything and everything. It was very quiet in the night but we noticed the hotel was fully booked and we didn't hear a thing at night. Our windows were open and they have a flyscreen so we could let it open during the night for fresh air. Slept like a baby!

Nothing at all, all positive vibes

Hotel Cardiff is a hidden gem in Ostend! It scores top marks across the board. The proprietor (Kay) went out of his way to make sure we enjoyed all Ostend has to offer. After drinks at the Tea Room and great restaurant recommendations, we retired to our modern, clean, and comfortable room for a great nights sleep. In the morning we were treated to a very nice breakfast to start the day. I will stay at Hotel Cardiff when I return to Ostend.

The pictures shown are real pictures and our room was the same as on the pictures. Everything clean, even the remote control for the TV was wrapped in plastic foil so they can clean it easily. There was a big modern ventilator that cooled the room on hot days. The view from the hotel was nice, a little green garden in the city centre. Very quiet. Sometimes you have the seagulls whining but that is actually enjoyable if you are on holiday at the sea side, we love it. When you close the windows you practically here nothing anymore. At night we had a good rest even with the windows open though. We had our own little terrace which was superb. I'm a wood retailer and I saw they used IP wood, which is a very high grade of wood that is rarely seen. At this moment, you are unable to buy this kind of tropical wood anymore. A lot of sun to enjoy on the terrace and they have pretty large windows were a lot of light can fall inside the room in the day. They even have a few german tv-channels. The scrambled eggs at the breakfast were very tasty. I have to say that this room was a modern room (superior double room), very recommended.

Price was high but we enjoyed it and everything was good. We know prices can be high everywhere in tourist area's, especially in a top location and busy periods like this. Also we noticed there is just too much demand in Ostende so prices go up which is normal. We are happy that we had a good place to stay, because this was one of the last rooms available in the centre.

-Fast check-in without hassles -location awesome -boutiquelike decorated -it was hot outside and there was airconditioning when entering the hotel, what a relieve -breakfast good and well maintained -nothing to complain about -could write a list of positive small things

We used the elevator constantly, and it works great. We saw another hotel guest getting stuck inside the elevator because it was his own fault. As he kept standing in front of the safety sensors. After a while he finally understood how to use the elevator and when he got out, he stupidly blamed the hotel for a faulty elevator. But I can honestly tell you, it was the guest his own stupidness that got him stuck and the elevator is just working perfectly if you use it normally. There are even instructions inside the elevator for dumb guests. I had to get this off my chest as I am surprised how guests can be so ignorant and dumb because I saw this with my own eyes. Kudos to the hotel staff for still being friendly.

Price higher due to high season but totally worth it. Superb location. Check-in highly efficient. Breakfast area was very beautiful and everything was very well cared. The first hotel I have been in Oostende with a fly screen on the windows. You can keep the window open without fly's or mosquito's coming in. & when you do close the windows, there is virtually no sound coming from outside. Also, very important.. They have sufficient power sockets and USB sockets in the room. (About 6 USB's and 6 free sockets). There was just nothing negative. Loved it.

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Told them that we will be checking in very late at the evening. They provided us detailed instructions and pin-code to check-in by ourselves via Whatsapp. Loved it :)! Would definitely recommend this Hotel. Its very close to everything.. Shopping, restaurants, main square, beach, public transport,... so very convenient. Yet they are in a very quiet area with a nice garden behind the hotel. Room was cosy and very clean. Fridge in the room was awesome. Breakfast was everything you needed to get the day going. The biggest plus point for me was also the private entrance. In other hotels you always have to greet the reception or pass the reception, this can be very annoying. Here in this hotel you can choose to pass by the reception or use your keycard to enter the private entrance and straight to the elevator in just 5 steps. Very easy entrance and overall a good experience.

None.