Facilities were amazing and above all, the staff was the best, wished I could take all of them to come reach out people about customer service. Thanks to everyone there who made a our stay memorable

Wished they had warned us about one of the evening performances where they had a snake. That night was a no no. They should let people know so that they can choose if that’s something they wanna be part of or not

The location is everything. In front of the beach, next to the main road and lots of restaurants within walking distance. The amenities offers such as the pool, jacuzzi and the breakfast at the restaurant were all very good.

The balcony door in our room was not really safe. It looked it could come apart at any moment. I understand that the rooms are old but they can definitely improve the balcony wood door in room 221.

The location is the best! In front of the beach, great amenities, right on the center of the village. I loved everything.

We had an incident where one of the employees called us at 10:30pm when we were both sleeping to ask us to come to the reception and paid for the other half of the stay. Like who does that? I asked if could wait until the next morning and they said no, so they come to the room. I just felt it was very disrespectful as no one should be called past 10pm, specially on vacation after a full day of tours. We were exhausted. That was really weird!

Property was gorgeous! Shady trees and flowers, three shady pools that felt very private. Location was fantastic- just off the main square and on the beach, but felt very quiet and private. Staff was very responsive and morning breakfast was excellent.

Nothing, it was excellent!

The location was amazing if you want to be in the heart of the action in Jeri - right on the beach and next to the Main Street center that comes alive at night. The overall design was gorgeous. We loved having two beautiful pool options, including a jacuzzi (though it was never warm). The courtyard leading to the beach was beautiful with flowering trees and giant iguanas! Our balcony had a lovely view of the main pool. There was also a cozy spot to sit and read. My favorite part was the hotel restaurant on the beach, where the abundant breakfast buffet was served each morning, including fresh hot coffee, tapioca orders, breads, cakes, deli meats, hot options, and plenty of fruit and juices. I’m the evening, you could order cocktails from the bar on your tab, and they were some of the best caipiroskas I had in Brazil. The room was a perfect size with a nice shower with great water pressure.

This place looks slightly more upscale/luxury in photos and description than it felt, but we were still very happy with our accommodations. Note that this is a family friendly hotel near the town center, so except some noise from kids playing in the pool throughout the day until 9pm and music coming from the streets until around 12pm. The staff could be a little slow to respond, but it wasn’t an issue for us - just part of the laid back atmosphere.

Great location and common areas

Very average bathroom, cleaning could’ve been better and a better structure and service at the beach would have been good considering the price of the hotel

location, pool, cleaning, breakfast… it is a very family friendly place to be. the staff were amazing

a lot of noise and the air conditioning didn’t work well, and it is very difficult to reach the reservation people to do any change, I had this communication problem before our arrival.

Nice staff, very good location.

The breakfast is amazing, with great view of the beach. The pools are very clean and very beautiful. The hotel offers towels to go to the beach. The location of the hotel is great. The room is very clean.

Location and quietness of the room. AC was excellent and wow what the f@&$ shower. The best ever and I am shower sensitive and nothing beats a good shower. Hot and amazing pressure. It’s like fire hydrant. I will be back here