Well appointed large room, bright white European 'classic style' decor, good room facilities and a very welcoming and comfortable lobby/ bar. It is actually 2 connected buildings on slightly different levels but it never feels like a large hotel. The extremely helpful staff are a definite plus and one of the reasons i chose it. It is a social enterprise so most of the staff are University students learning about hospitality. They are without fail helpful and polite, going well above and beyond to help guest enjoy their stay so it is a charming experience to stay there. It may not be a slick and polished 5 star experience all the time but in my view this personal touch makes it even better because of that. At check in the girl on front desk escorted me all the way to the room and made sure that the aircon was working and everything ok. Hotel breakfast was excellent, simple but really well presented and high quality breads, egg station and fresh noodles in a nice bright room next to pool. Plenty of staff to clear plates and help carry your trays / coffee to your table. All in all my new favourite hotel in siem Reap. At thos price I can't think of a better option

Although it is a non smoking hotel, the room had a smell of smoke when I checked in. Pool a bit musty and when I visited there was a tour group who had pretty much taken over the entire pool. But apart from that it never felt busy or crowded.

Pool lovely-very cold/ refreshing temp!! Staff so friendly and happy to chat and recommend places to visit. Breakfast menu lovely-plenty of choice. Older hotel, but spotless, very comfortable and lovely atmosphere. 10 tuk tuk ride from Pub/ Market Street-so nice and quiet, even though it's off a main road. Spa currently not open but massages can be offered in your room. Safe and kettle in room

Everything was fabulous. Slight mix up with Booking.com as I was emailing and getting replies from another in the same group-make sure you have correct Address as there are 3 Memoire hotels in same area.

The staff is very nice, always smiling, polite and attentive! The hotel is clean and services are great. The room is big enough and quite. Location is perfect. You can reach everywhere with 5 min tuk tuk ride. It exceeded my expectations.

Everything was great! The air conditioner could be less loud but didn’t bother me much.

Lovely hotel in a perfect location of Siem Reap. Very friendly staff and comfortable rooms. Restaurant food is excellent. Front of house manager "Sun" made my stay amazing, she is fantastic at her job and a credit to the hotel. I would definitely stay again.

Nothing

Clean, very friendly staff, nice gift shop, great breakfast w/Asian & Western offerings, including the BEST mangoes in the world…timely wake up calls, filtered water available in the rooms & lobby, great location…generous room/bathroom size, thirsty towels, interesting decor, beautiful pool, wonderful Massuese….what is not to love about this boutique hotel?

Difficult to find from the street

Location was good,facilities were very clean. Staff lovely

To be honest as much as the staff were lovely and helpful,their English was a little difficult to understand but that is fully understandable as it's not their native language. Otherwise very happy.

Very clean, charming place with excellent breakfast and helpful, kind staff. I’m definitely recommending this place and will book it again when I come back to Cambodia

It’s hard to find something negative.

Everything is amazing in this hotel The staff is professional and friendly The breakfast is perfect I will come back many times in the future I love this place

Nothing to say

The service was really great. All the staff were so friendly especially the Manager of the Customer Service reception area.

Nothing. We enjoyed everything.

The best hotel that I found by Booking I have never found a hotel that is presented as the description in Booking, this is fully truthful and excellent to experience

Nothing to say