Faultless - probably the loveliest place I have ever stayed in. The amazing things are almost too great to list. Let’s start with the staff who warm, genuinely caring, hard working, attentive and each and every one would go out of their way to make sure our stay was the best it could be. The room, restaurant, pool and reception areas were immaculately kept and the welcome we received was so warm and kind. Mr Sombo the tuktuk driver took us out on 2 days and was warm and chatty and told us about the local area, providing us with cold water throughout our trip. Our taxi driver back to the airport at the end was also amazing - courteous and pointing out things for us as we drove along to help us learn about the area. The hotel itself is located in a perfect place both for venturing into the centre of Siem Reap and exploring outside to places like Angkor Wat and Tonle Sap. Next I have given a few recommendations on where to visit - again, the staff at the hotel helped to organise tuktuks and trips for us, making everything so easy for us to do. As well as Angkor Wat and the surrounding temples which makes for an unmissable trip, I recommend the Cambodia Elephant Sanctuary as an ethical and heartwarming way to meet an animal which is so entwined in the history and lives of the Cambodian people. There are no chains or riding - elephants have free choice and are leading more natural, healthier lives that they were before they were rescued. I also thoroughly recommend going to Tonle Sap and the floating villages to understand more about how desperately poor the lives of some Cambodians are. Finally, there is a well hidden piece of history at Wat Thmei, not far from the hotel, which is not very well publicised. It was one of the Killing Field sites outside Pnom Penh and so gives a small account of the grim reality of the genocide with a memorial to those who died.

Honestly, nothing could be made better.

This is THE PLACE to stay if you are visiting Angkor Wat and/or Siem Reap, especially if you are concientious about ethical travel. This hotel donates $1 per night per room to fund youth education, and the hotel serves as a lifegiving river to that same community. This is social entrepreneurship at its best, and a welcome innovative model to promote sustainable development. Remember that if you stay at an international chain, much of the profit gets expatriated back to the developed world and does not end up in the hands of the locals. By staying at People by the Community, you will not only have a wonderful stay, but be supporting the Khmer and your money will go more directly to Cambodia's development. They are also doing their best to be environmentally conscious and are exploring the best ways of achieving this since the current ownership took control only a few weeks ago. The people here are super friendly by nature. This IS a different culture, and the staff will treat you like family and they do so with sincerity. They are wonderful people, and will gladly spend time talking with you. The lobby is as gorgeous as what you see in the photos. The place has great character and it was a big selling point for me to reserve here. The location is also fabulous, as it's on the road to Angkor Wat but also not too far from downtown, which can be reached for free via tuk tuk or about 20 minutes walking. The rooms are clean with excellent local decor, and the bed is extremely comfortable. The bathroom is stylish and very clean. The hotel also offers a tuk tuk and driver in Angkor for a reasonable price ($25/day and $5 more for sunrise). The breakfast and restaurant are great, and I really enjoed tea time. I have traveled to 46 countries, and I will say that this hotel will not be forgotten! Look no further, and stay at this wonderful estabishment if you are traveling to Siem Reap.

The property is beautiful and well-kept. The concierge is accommodating, and the staff is quite nice - special thanks to Mr. Lucky and Remon, who always greeted us with cheerful smiles. They appreciate their work because everyone is pleased with their natural expressions. They aided in the arrangement of transportation back to the airport.

The most important part is helping the community, it is unbelievable that we could have a chance to help poor children while we are staying here. They do not accept donations, just stay here they will do the rest on your behalf. Greatest initiative to create a kinder planet 🌏 Come and support them ❣

From the moment we arrived, we were welcomed with warm smiles and an unmatched level of hospitality that made us feel at home instantly. The staff go above and beyond to ensure every guest feels valued, and their genuine care created a sense of belonging that made leaving incredibly hard. The value for money here is outstanding. The rooms are comfortable, clean, and thoughtfully designed, offering everything you need for a relaxing stay. The in-house restaurant deserves special mention – the food is simply exceptional! Every dish we tried was flavorful, fresh, and reasonably priced, making dining in a highlight of our experience. Beyond the basics, the services exceeded expectations. Whether it was arranging excursions, offering tips on local attractions, or providing personal touches to make our stay memorable, the team at People by The Community never missed a beat. If you’re looking for a place that combines excellent amenities, heartfelt service, and a genuine community vibe, this is the perfect choice. It’s not just a place to stay; it’s an experience that will leave you with wonderful memories and a longing to return. Highly recommended!

I had a wonderful and peaceful stay at People by The community. The whole team was kind, friendly and helpful. I booked all the tuk tuk tour they offered and my driver Billy was truly outstanding, respectful and kind. I also booked a tour guide which I highly recommend especially for Angkor Wat and Bayon temples, Mr Pada was very knowledgeable and passionate about his country. Had twice a massage with Mrs Naren and she unblocked knots I thought would never go🙏. Thank you for all the team for a great stay and for all the efforts you put in to provide great service and give back to the community 🙏

Everything was amazing

A peaceful and positive base for exploring Angkor. The staff is exceptionally attentive, personal and friendly. Rooms are spacious and clean. The location is perfect for trips to the temples area as it's north of the city, but still very close to downtown (5-10 minutes and 1$ to the center). We booked two tours here with a wonderful tuktuk driver (18$ each +5$ for sunrise) and a private tour guide (50$ incl. sunrise). The dinner is good, the included afternoon tea wonderful (with homemade tea assortment and fresh waffles) and the pools nice to cool off. Massages on your room are available, professional and clean. This is an exceptionally warm-hearted and convenient hotel for an appropriate price tag.

The private guide we booked was not as insightful and informative as we hoped. But that's not really the hotel's responsibility. Everything else was spot on!

It was very welcoming. Staff were always willing to help. They really went above and beyond for us. We liked that there were refillable water stations and a welcome drink on arrival. The free afternoon tea was a nice touch which gave us a chance to taste the local teas. Our room was a good size and very comfortable. The rooftop pool is lovely and relaxing. They also offer tuktuk rides for $1 which is cheaper than in the town and all the staff as wonderful. We really had a wonderful time at this beautiful hotel and hope to return one day! We are backpacking south east Asia and it was a nice break from the all the craziness. Thank you so much to everyone in the community for a beautiful stay.

We loved it all!

A team working together to spread kindness. They do this from the moment you walk in. Some of the room rate goes to local schools. We had no plans when we arrived but with only 1/2 hr notice the staff had arranged a tuk tuk for the day. Our driver Sarwan really looked after us through the day with cold water, cold towels and basic information about the sites. We decided to go with Sarwan on day 2 as well and went to Angkor Wat at sunrise followed by several others. Knowing Sarwan was ready when we were we could wander and enjoy the temples. The team can arrange many activities. The food is good too and the two pools are ideal in the heat of Siem Reap. The centre is ok to walk, about 20 mins but the team will provide a tuk tuk for $1. It is such a friendly place but also very restful. Highly recommend.

Nothing

The staff are absolutely amazing. So helpful for anything! The rooms were spacious and clean. Feels like a very safe place. The hotel is nice, facilities were good, great aircon, and had very lovely food and drinks. Two different pools were nice. Tuktuks available for whenever you need to go anywhere. Great location to get to Angkor Wat and downtown. Tours are easy to book through the staff, helpful with recommendations, very reliable, reasonably priced, and cold bottled water whenever you returned to the tuktuk.

Nothing, everything was absolutely lovely.

Such wonderful and attentive staff, spacious bed and room upgrade, services offered to help you either relax in or get around Siem Reap (in-room massage, very affordable laundry, $1USD tuk tuk into town). They extended my stay by one night upon my request, without any issues. Great value for money. The hotel’s initiative is to circulate tourism back into strengthening a community that is still recuperating from the effects of the Khmer Rouge — a goal which seems essential for a country known for its history and deep spiritual culture. I had a lovely stay here (and was so quick to get from here to Angkor Wat on a crowded road for the spring equinox sunrise!), and would highly highly recommend People by the Community.