The rooms were comfortable and affordable and the staff were excellent -- Prithvi was such a lovely soul to talk to on the way in and out in the mornings! Kind enough not only to remember us, but to ask how our artisan market work was going from day to day. It's really the little things that make hotels homey, and I hope he gets the recognition he deserves for his attentiveness! Also, props for being the first hotel we've visited in a long while where both the heater AND the mini fridge actually worked (very exciting when you're working long days away from home and comfort/convenience is paramount)!

Though the Wi-fi was fine on my computer, it was a bit spotty on my partner's phone (he just switched to data, though, so nbd for us). Also, though the breakfast was a pretty good (meatless) spread overall -- and we loved the muffins! -- it didn't have peanut butter (or another allergy-friendly protein substitute) available as a spread for the toast/English muffins, only butter and strawberry jam? PB would be my go-to choice if it was on offer next time, just to get a little more protein in at the start of the day!

The location is safe and the receptionist is friendly.

We don’t like your policy that your staff can turned off half of the light and TV when there still people inside and without even announcement .That’s Rude!!!! Your dining room employee turned off half of the light and turned off the TV without even announcement and walked out after. There’s still people eating and watching the TV. What is few minutes over from your schedule.They are already inside ,Let them finished .We also worked in restaurant industry but we never turned off light when there’s still people inside and turned off TV when someone still watching specially without announcement..

Lovely staff, free transport to airport, room was clean comfortable and more than enough space, beds very comfortable, heating was fast to warm up whole room, WiFi had good connection, shower had good pressure. Regular buses going into the centre and shops within walking distance (big mall 20 min walk away).

Had a loud family next door on my last stay obviously not the fault of the hotel, however if you need complete quiet to sleep soundproofing is not amazing.

A Super 8 is not a Ritz-Carlton, it's a low cost hotel. That taken into consideration, my stay was excellent. Furniture is dated yet very well maintained, good mattresses, coffeemaker, AC, microwave. It's clean and quiet. The personnel were friendly and there was sufficient free parking. What else can you ask for in a budget hotel?

Breakfast is included in the price (which doesn't mean it's free!!!) and there is a lot of space left for improvement here. Selection is minimal, quality bottom end and refilling doesn't work properly.

The front desk manager was over the top friendly and helpful. Even though the hotel is dated it was immaculately clean. The bed was very comfortable as well as the bedding. Very good value.

For the price we paid for the hotel included breakfast. I knew it couldn’t be much for the price. It was actually worse then not much. We didn’t eat there. Still happy w the price etc though I’m wondering if it would be better not to advertise an included breakfast

I was running real late due to weather and I called they made sure I didn't lose my room and when I checked in seeing that I have mobility issues they gave me a room on the ground floor and right close to reception.

The parking spaces could have been cleaned a bit better once you left the area right in front of the door it was not cleared even to get to your vehicle was all uneven walking due to the foot traffic so for me it was a bit unpleasant

The staff and environment are friendly, clean and my two children enjoyed the breakfast included, fruits, bread and drinks are great, most importantly the room is well-cleaned. We slept well comfortably on two great size beds. The coffee maker, lights, tv cable and heating system works well. Thank you.

The tub faucet and toilet flush handle are a bit loose, I was so careful whenever we use it. And the shampoo is just one very small bottle without any conditioner and there is only one very little soap provided. A warm fried or fresh cooked boiled eggs is better than the frozen boiled eggs for breakfast.

Clean.

Air conditioner was frozen solid and during the unthawing process it flooded the room soaking some of our clothes and there was no facility to dry them. Moved to new room and the sink tap flooded twice overnight soaking everything on the counter, toilet paper and floor. Again bad air conditioning unit. Poor ventiation in bathroom, no usb plugs and the available ac socket was worn out so I couldnt charge my phone. Breakfast was not worth eating. Coffee weak, hashbrowns were cardboard and sausages were digusting. We ate in the lounge on the first night and it was not much better. The front desk apologised but offered no compensation. The Super 8 down the road was better in many ways. Same company.

Close to where I needed to be

Well it’s was snow at the time but I noticed lots of cars in parking lot that never were moved so when snow removal came lot was not clean don’t understand I spent two different times in same week sat the back on Tues of Same week and those vehicles were never move it look like either staff leaving there extra vehicles were ther

Size of my room, could open window at night, friendly desk staff, comfortable, very clean, reasonably priced, close to airport, free airport shuttle, quiet

Everything is dated and could use a refresh; vending and ice machine not on every floor - had to go to main floor from fourth floor every time needed/ wanted ice, no restaurant - both of these can be an issue for someone with mobility issues