It was beautiful. I was very impressed when I came in to the room. I especially liked how I can cook there and store things in the fridge. Staff did a wonderful job on the days that I asked for the cleaning as well. I felt very much at home there, it was beautiful. The Jacuzzi in the room was a total, plus plus plus! Too bad I came at a time that it was quite warm or the fireplace was amazing. I got to watch TV in the Jacuzzi, which was really nice. Oh, and I forgot to mention I did attend to the spa. I really loved the spa and the room service. The staff was amazing. There was a night that I asked for wine to be delivered to the room. The staff is so wonderful there was one night it was raining and they still deliver the food and I felt so bad because they came out in the rain, but they always have a smile on the face, I would say it was the most professional and best I’ve ever seen from all the travels I’ve had in my life! They called me every night before closing to ask me if I wanted anything that is true hospitality experience right there!

I would say the only complaint I would have was the showerhead it was small and for someone that has mobility issues at times a bigger showerhead like would’ve been best or a showerhead that had an Extension. By having an extension, I’m able to feel like I’ve rinsed off everywhere and for my bit as well too. The pressure of the shower wasn’t that great either otherwise everything else was excellent. The other complaints I would have is the food at the bistro. I was not impressed. Maybe I’m a little too picky because I’m a chef. And because of that, I just did order once.

The location was amazing, staff was over the top, & the room was like an entire apartment! Even the housekeeping staff, specifically Tryna & Natalia, went beyond our expectations, with their desire to make us comfortable. Merlene Wright at the desk, assisted first by phone & then, on a daily basis, to help make this like our home for 5 Nights! So friendly, professional & helpful!

The room was nice and just what we expected. There is nothing i would change. Next time I will look at getting massages, this time around was just for the night and we didn't have time. Our next visit I will make for a weekend.

I like walk in showers without tubs, but I don't expect every room to have it so there really wasn't anything I didn't like. We ordered nacho's and they left a little to be desired.

Room was great, service was great

Parking could be better, there where no phone charges in the room, you can buy nice bedside lamp with USB built in, thats all it would take, get with the times people. There was not anti- slip mat for the tub, very slippery, I almost fell numerous times, might want to address that before you have an incident or worse a lawsuit.

Room was very comfortable, we didn't use the spa, we had breakfast only at the restaurant which was very good.

One of the front desk staff appeared to be on her phone all the time and the couple of times we tried to speak to her she had to excuse herself from her personal call before she even looked up. This was, however, just one of the staff, and the rest were very helpful.

Hot tub was incredible, bed was very comfortable, the bathroom was large and had more than enough space for the gf’s makeup, room itself was large with a digital fireplace, thermostat was well functioning and the heater/ac worked perfectly, mini fridge was great and was very cold.

In the queen suite room i was in (room 105), there was only one bedside table and the outlets were somewhat sparsely placed and the few in the room already had multiple things plugged in that could not be unplugged (tv, room phone, lamps, mini fridge, etc), tv was somewhat difficult to get working. power button would not turn off the tv and it took a while to figure out how exactly it worked. older rogers remote so if you’re used to that it might be fine (i am not at all used to older remotes)

Our outside room with a jacuzzi tub was lovely, clean and spacious. Staff were very friendly and accommodating. Location is great for walking downtown yet far enough away that it’s quiet.

We were originally given a basement room and upon inspection, it was very clean but had a strong mold/musty smell which I have allergic reactions to. I told the staff and we were moved to an outdoor suite which was great! Breakfast at the cafe was all cooked in an air fryer which wasn’t great taste wise, the sausages were undercooked. Atmosphere was lovely though.

The room was lovely! Well cleaned and the bed was so Comfy!!! Always a beautiful nights sleep when we stay here. We fully enjoyed our night!

We weren't able to check in before 8pm due to our daughters volleyball games going over time and then we had to get her to her hotel with her team. Time we got to the monastery it was closed and locked up and we needed to phone someone to let us in. When we called first there was no answer and then when we finally got her we were able to code in and find our room. Checking out wasn't what we expected either. After telling the lady at the front desk when she called to confirm we'd still be coming that we would be paying cash, we found out the next morning that she went ahead and charged our credit card anyways. We had to wait almost 15 minutes for someone to check us out of our room as well. We've stayed here a bunch of times without any problems but this time was so much more difficult!

Quiet "spa" hotel located about a 1.1km walk to George St. in St . John's. My room had fireplace and jacuzzi, and it was huge. Ice machine and vending machine in hall. I stayed in the main structure on the 2nd floor. The building was connected to the spa via indoor walkway, but I never went. Lots of parking. There are about 29 units with 5 stand-alone units outside the main building.

all good...

Very accommodating and helpful. One of the best stays we had as the rooms were spacious. Thank you.

The breakfast pricing could be more reasonable- a bit pricey and we couldn't understand why some water bottles weren't left in the room as a nice gesture. This was usually the case in b&b's we stayed in. Tv remote didn't work.