Breakfast was nice and included with the overnight price. It was really handy for us, since we were there for a hockey tournament with early games. Pool and hot tub were great, staff very attentive. Thank you for the nice stay :)

We wish the room service dinner options were better. After a long day in the rink we didn't have the energy for dining out. So we were hoping to get a healthy wrap or a nice salad. There were no wraps on the menu. We decided on the kale ceaser salad, it was literally 2 mouth fulls of kale with a baked chicken breast for $25. (Not ideal) Other than that, our experience was great.

The resort was very clean and quiet. Service was outstanding! Yes I would stay again.

Book in time is a little late. I would like to see at least a 3:00pm book in time or earlier if possible. I arrived at 2:30pm and room was not available and clerk said she would call if ready before 4pm, no call. I checked at 3:30pm to see if it was ready and the gentleman said yes no problem and let us in our room for the price I spent on the room I had no time to use the facilities due to the fact I was at a wedding and book in time was so late.

Breakfast was good. Staff was good. Tbe hostess in the breakfast room was outstanding.. the staff woman at front desk person told us to turn the wrong way to the winery. We were almost late

5th floor hall was tired. The carpet was badly stained. No air conditioning seem to exist in the halls. . The tub was slippery . People need a bath mat and ideally a proper grab bar on the wall.There was no plug for the sink. No makeup wash cloth. I expected more for the money we paid. The room was not dark enough.

Breakfast was well done, good selection/variety they could use some signage e.g. duel unit in bedroom looked like an air conditioner but also supplied heat so a note on the unit would have saved us a chilly morning after a frosty weather turn; electric fireplace was nice but not warm enough. Replacing powder room toilet in the bathroom with a higher one is needed. Farm-style sink looks good but lacks a plug and is too shallow. Sign in room asks that towels be used more than one day if possible but only one towel rack for two people makes this difficult. Brady in Dining area was delightful and helpful. All the staff were welcoming and responsive to questions or comments

see above but a few gaps that can be remedied like issue with hot water and very low toilet, improve TV listing so programs can be found but small concern since we were not there to care much about that

Ski and the location.

Out dated , no usb connection the drawer is chip, not sound proof very noisy.

we love coming to the property. Too bad the skiing was closed. We actually went to Snow valley the next day for skiing.

Had dinner in the lounge and the food was terrible. Wife and I split mussels to start, was brought with no bread, we had to buy some which is not a big deal but I wasn’t fresh. Mussels were not fresh and some were not open and others were cracked. Wife had Kobe burger and I had the chicken sandwich. Both were meh, my son had the penne with tomato sauce and was not good. I don’t expect much for eating in a lounge but seems like there was zero effort made from the kitchen. Breakfast buffet was amazing though! Great stay and super friendly staff, we will be back but we won’t be doing dinner!

They had an arcade room for Christmas. It's a special event that happens at different occasions throughout the year so check before you go. Nice complementary breakfast (even if you book through Booking). Nice swimming pool, hot tub and sauna, included.

Calling the reception from the room, they never picked up the phone.

The common areas, environment and lobby were very nice. The breakfast was good. The beds were comfortable and the rooms were clean.

The shower tap kept slipping to off, and the low-flow toilet frequently required multiple flushes. The plumbing isn’t up to the standard of the rest of the hotel.

The location was amazing, staff were so helpful and friendly, and the facilities blew me away - especially the outdoor pool. Finally, breakfast tasted so good and the staff was so accommodating. We also forgot out charger for our phones and with one call they helped find one for us for the night.

I think it would be beneficial for the rooms to come with USB ports, given the climate of the times but that would be nit picking and trying hard to find something to improve on.

Everything was very nice. Clean comfy rooms, helpful staff, great food both at Cabin and the breakfast the next day. Spent some time in the indoor pool and hot tub and found the temperatures in both just right.

I know the resort is in the middle of nowhere but the wifi should really be behind a password, preferable one assigned by room...just for extra security.