My only challenge with my room was the shower drain was near the entrance to the shower and the water would not go down the grate fast enough so it ran into the bathroom floor and I had to put towels down. Also, you couldn’t close the shower, so water splashed out. Secondly, please provide a top sheet for the bed. Sleeping under a comforter now knowing who slept on it the night before wasn’t pleasant.

For me never having been to Toronto in fact in Canada in general and not really knowing where to stay, the Gladstone House was THE perfect place to experience the city for the first time. When I say the interior is absolutely GORGEOUS. So good for any picture moment and being surrounded by a beautiful and vibrant atmosphere. From the curated artwork that gets changed every few months to the steampunk style century old elevator — all the way to the rooms and accommodations with the gold features and pops of color it’s absolutely breathtaking! It’s literally in walking vicinity or even a five to 10 minute drive to any popular spot ranging from restaurants, music videos, jazz bars, shops, and more. Literally the perfect place to stay. It was my first solo trip internationally as well as my birthday and the staff made sure I had such a special time during my stay. They gifted me a handwritten note and a bottle of wine. They also checked in on me daily, providing recommendations for places to go. Overall they were so friendly! I’ve never experienced such amazing service like this before. I do plan to come back to Toronto again and I do plan staying at the Gladstone House. I couldn’t picture saying anywhere else and I’ve already raved about this beautiful boutique hotel to all my friends.

The shower didn’t have a door. It was an open concept. I don’t know if it’s like that for all rooms. I stayed in a queen studio

I liked the artwork and the shared areas on each floor; the reading materials and the unique touches made my stay special. The restaurant was reasonably priced and quiet when I was there. The staff were exceptional.

I don't know why the shower drains the way it does, but the entire bathroom floor filled with water from my shower and the drain didn't collect the water well in the way it was set up. I had to use the bathmat to mop it up and it was wet for half the day. My room did not have a small desk (or place to sit with a laptop. I expect next time I will use the common areas more.

The staff was friendly and the building is awesome with some very cool features, including an old style elevator. The room was decorated very nicely and has underground secure parking a 3 minute walk across the street. There is a little grocery store around back and its within walking distance to many little bars and restaurants. There was a few vagrants walking around outside, but no one that was bothersome. The room was actually very quite at night for the area.

One thing I should note, when we went to check in, the room was not ready for 1.5 hours past the check in time. Reception offered to pay for 2 drinks at the bar while we waited, however they never followed through with the offer. Not a big deal, it just should be mentioned. Unloading your baggage is a little difficult and has to be done in the back alley because the hotel main entrance is on a busy street. It was only a minor inconvenience in which the actual coolness of the hotel makes up for it.

I wish more heritage buildings could be this well maintained and curated. We loved the art exhibition of the buildings history since the late 1800s and other beautifully decorated common spaces. The rooms themselves were modern and comfortable and we had no issues with street noise. We had breakfast sandwiches and lattes from the cafe on the main floor and they were excellent. I feel that the price for location along with the boutique feel was very reasonable. Parking was easy to access, very close and reasonably priced for downtown Toronto. We look forward to coming back in the future and will definitely be recommending Gladstone House and the neighbourhood to our friends and family. Loved it!

I always appreciate a mini fridge in the room and always miss them when they aren’t included. I could also see that a winter time visit might be less comfortable as there wasn’t a good place for coats and boots in the rooms as they are quite small.

We loved it! This hotel exceeded our expectations in every way possible. We were down for a concert at Budweiser Stage and it's location is great (we walked to and from the venue) and there is so much going on on Queen St West that you couldn't possibly be bored or disappointed with the area. The atmosphere and vibe of the hotel is trendy and a little funky. Loved the artwork on display (it seems they have a rotating gallery of artists come through which is a really nice touch). Staff were super friendly and helpful. The room is described to be on the smaller side but we actually found it to be fairly large and very comfortable (compared to other small boutique hotels we have stayed at), was clean and the bed was so comfortable. We also LOVED the price point of the hotel. Given how expensive staying in Toronto has become, it was a surprise to find this gem of a place to stay since we were able to be at a fun boutique hotel in a fabulous area of the city and still stay within budget (especially since a very similar hotel *ahem - a block away* which we also love is almost double the price). My only regret is we were just down for one night so I didn't get to fully take in all the hotel had to offer (restaurant, bar, library and more!) but I will certainly be coming back to stay here often. Do yourself a favour and book a room here...you will not be disappointed!

Very good location, a real neighbourhood, with good restaurants close by. The room is comfortable. The book selection on the bookshelves is excellent. The best thing: the elevator. Very nice old building, cool common areas.

The bathroom drain. The fact that the bathroom door is very noisy and without a real handle; if somebody uses during the night, the other person will be woken up. I would much prefer the sink with the toilet, but I'm afraid there is nothing that can be changed at this point.

Loved the character and decor! The location is pretty good too. Lots of good restaurants near by.

Our toilet didn’t work great. Kept running so you had to fiddle with it each time to get it to refill for the next flush. The window blind apparently had a remote for it but we never found it and it can’t be pulled down manually. No one told us about the remote until check out but I’m almost certain it was missing anyways. Otherwise, this was a great spot to stay.

The staff was super nice. The pool table was a lot of fun. The drinks were good. The showers were very nice. The location is VERY convenient. The look of the hotel is unique and nice; especially the old fashioned elevator.

To the person who took the cue ball from the pool table: GIVE IT BACK! We played pool and re-set the table for the next player to play and the staff reported it missing. Whoever took the cue ball: YOU ARE A JERK! Don't ruin a good game for everyone else staying at this awesome hotel.

This is a very cool hotel, and the room was great, not big, but well planned out. It was a reasonable size, not tiny and cramped like you find in a lot of big city retrofit hotels. The bed was amazingly comfortable with fantastic linens and pillows. The supplied amenities are great quality. The hotel overall is very interesting, hung with a rotating art collection and small lounges on each floor, for billiards, or reading. My floor had a full coffee station.

Nothing serious. The hotel has maintained the ancient, hand-controlled elevator, which is charming AF, but means if the operator is busy dealing with other guests, you can wait a long time for them to come and get you. Really, it’s only an issue when you’re moving luggage, or find 4 flights of stairs difficult.