The staff are amazing, so helpful, kind and flexible organising the tours. Tour guide speaks perfect English and they tell you all the rapa nui history! I would highly recommend this hotel! The room is huge and very comfy. The sea view is perfect to wake up to in the morning. Only a 5 minute walk to town, but the hotel has wonderful barbecues in the evening. Its a great place to meet and mingle with the locals and other guests at the hotel.

Nothing

Wonderful friendly hotel with great staff. Location is very good. The waterfront and main town street is all within walking distance. Also there is a great supermarket very nearby. The hotel does pick-up and drop off at the airport which is lovely. I did a 2 day tour organised by the hotel which I highly recommend. All in all a very good choice.

The room is okay albeit a bit old. Breakfast is minimal and the coffee is very watery. WiFi in room is non-existent- something that can be sorted out quite easily. For what you get it is expensive but Easter Island / Rapa Nui generally is and it is a trip of a lifetime.

The breakfast was excellent and the location was perfect. The staff (Feña, Nico and the other guys) were super friendly and help me with every question I had during my vacations. They receive each guest with a flower necklace at the airport and before we leave the hotel they gave us a CD with Rapa Nui music and a shell necklace... what a lovely gesture!

Wifi was not available in the rooms, only in common areas of the hotel. They don't have hammocs (it would be perfect considering the type of hotel and location, it would really improve the experience if you want to rest and relax) Some days my room wasn't ready to use even at 3 pm due to cleaning service delays.

It was a very relaxed place with large communal spaces, a bit like being at home. The staff were friendly and helpful and I would recommend the day tours which can be organised from there. Airport transfers were included and breakfast was good. It's a very short walk to the main street so it's very convenient. The hotel maybe older but it represents good value for money.

Maybe the wifi needs to be improved as it was only available in some parts of the hotel.

Very helpful staff, they arranged sightseeing tours, answered questions, etc. Clean room with lots of light, comfortable bed. Daily touch up housekeeping. Location close to town center. Reliable Starlink internet in common areas. Breakfast included pastries, fruit, cheese, cold cuts, cereal. As a solo traveler, I enjoyed meeting hotel guests on the tours, at breakfast, etc., and the hotel setup makes it easy to connect with other travelers. Overall, solid value.

See positive comments above, I was satisfied, especially for the price paid compared to other options researched. Realize this is a budget accommodation - a bit rustic with well worn / outdated furnishings, somewhat musty, 1 cockroach in shower, internet only in common areas (allowed me to talk with other travelers!).

Hotel Tupa was great ! It’s not a fancy 5 star resort, just a nice family ? Run hotel . Great location , ocean view from most rooms, a little rough around the edges, but just what we were looking for. Rooms are comfortable, breakfast was good ( meat cheese fruit cereal toast juice) what more do you need. We took 2 tours through the hotel, both were fantastic, good knowledgeable drivers/ guides reasonable prices learned so much. A little on going renovations making it even better.

Wi if is only in the common areas, just took a little adjustment.

Above all, the staff was very helpful and friendly. Room was comfortable, amazing views from the window and the location was great. Breakfast was ok, although something hot and more fruit would have been welcome.

Way too expensive, but I realised everything in Hanga Roa is expensive. The bathroom was in not a very good condition, with a leaking shower head. A better breakfast please, with something hot and more fruit.

Very nice people, helping the guests with anything they can. Excelent national park tours you can book at the hotel at good price . Very good breakfast , buffet style . Free shuttle airport - hotel - airport. Hot water all the time with good shower pressure. Purified drinking water in the lobby . And the list can continue …

Nothing to note here .

1. Spacious room and clean 2. Helpful staff 3. Hotel has cooperation with tour agency for day tour with reasonable price 4. Pickup and drop service to airport (seems that every hotel has this service) 5. Big garden where you can enjoy

1. No kettle in the room 2. Breakfast is too basic 3. Pest control should be improved - saw a big dead coacroches lying in the bathroom floor the second night. 4. Room is not under wifi coverage - you need to connect to wifi at the lobby

Excellent stay. Appreciated all of the hospitality from the first moment at the airport pick-up to the airport drop-off. Nice size room and bathroom. Good variety at breakfast and able to use the wifi in the main building. Easy to access the local town and surrounding area. Helpful in arranging tours of the island. I also appreciated meeting the family owners of the property.

I have no complaints.