We arrived very late, at midnight, which was no problem since they were waiting for us. We could part the car inside the inner property territory for free. The interior is very cute. Breakfast nice. The place is located in the center, several blocks from the waterfront, which is the most beautiful part of town.

The room is small. We were three and the three single beds took most of the room. Bathroom is small too. The hotel inside (lobby and breakfast area) looks better than individual rooms, but of course we were there not to enjoy the room, just to sleep. Internet was not great, at least in the far room that we had.

There were efficient and friendly staff at reception throughout the day. It was very easy to leave our bags in storage when we arrived before the allowed checkin time. They even took our passport details at that time to save time when we returned to checkin. The room was very comfortable and warm and met all our expections. Coffee and tea making facilities were not in the room but available in the lobby all through the day. Breakfast was provided as a self service in the lobby/dining area. This service commenced early enough to get breakfast before the departure times of tours and buses from Puerto Natales. The location was very central in the town being 5 -10 minutes walk to the waterfront and 15 - 20 minutes walk from the bus terminal and one block from a supermarket.

Nothing.

Perfect location in the small town of Puerto Natales. Parking for the car in the property, bath, warm shower and heating system if needed, TV. Very nice tenant and staff. They accept to hold luggage. Fair price. I would have stayed there all my stay in the region and drove daily to TdP if I would have to do it again.

Nothing really. No elevator but they assisted me with all my heavy luggage. Not super clean downstairs but room was perfectly clean.

Breakfast was really good, lots os options. The staff was extremely nice and helpful. There was a good parking place. The room was relatively comfortable, very quiet and looking to an interior garden, so you could leave your door open. We even made friends in breakfast that gave us precious information about the region. Very central, two blocks from the main square, so one could go out for dinner by foot.

I liked everything.

Super friendly staff and well organized. The hotel looked good and was spacious enough for two people. The heating worked perfect and the shower had warm water. The beds were a bit to soft but of a good size. There was a small desk that we used to put our bags on so we could walk in the room. We were able to leave some of our luggage behind (for free) because we were going on the W track in Chile and did not want to bring everything. They kept it in a closed room.

Carpets could have been a bit cleaner.

The room and facilities are basic but functional, and the breakfast was simple. But given the price, it definitely exceeded our expectations. The staff is very friendly and helpful. Note that they do not speak any English, which did not present any problems for us. Though my wife and I do not speak Spanish, we were able to communicate using Google Translate.

The room was warm, very clean and the bed was comfortable. The hotel was in a great location. The staff was very nice, they let us leave some stuff at the hotel while we did the W trek, and were super flexible (made breakfast for us a bit earlier).

The breakfast was quite basic (not many vegetables, just tomatoes). Only Spanish speaking, though Google translate worked well.

Great location in the centre of town, though keep in mind that the bus station is outside of town - this is an 18 min walk and is where to get the buses for the national park. In terms of the hotel, quite basic, but staff is very friendly.

This is a 2 floor hotel that does not have a lift. Can be challenging with a heavy bag.

Perfect room for before and after the w-trek. Good bed, bathtub, and we could leave our luggage there during the trek. Furthermore, we had some travel issues, and although the lady at the reception didn’t speak a lot of English, she was extremely helpful with calling people in Spanish.

Transit hotel with the looks and feel of a motel. Friendly staff. Breakfast OK. Bathroom works well. Wifi fine even at the end of the corridor.

Parking was an issue as someone blocked our car and nobody at reception had a clue. So we had to wake up the whole hotel to find out. I would suggest to leave a note with the room number if this happens. It was very annoying.