The hotel is located in a nice neighborhood. The rooms are meticulously maintained, guaranteeing a comfortable and enjoyable stay. The on-site restaurant surpasses common expectations associated with hotel dining establishments, consistently delivering dishes of remarkable flavor and quality. What truly sets this hotel apart is its exceptional staff. They are renowned for their exceptional hospitality, always eager to assist with a welcoming demeanor, and consistently going above and beyond to ensure a truly memorable experience for each guest.

The restaurant didn't disappoint. Everything we had - from Pisco Saur to morning breakfast - was great. We were met by "our" waiter, Julien, who was as great as every time.

We understand we are in Chile, where speed isn't a factor (living there for a couple of years). But if you see dishes from room service on the floor for almost all day, or you are greeted by a lobby boy, taking away your luggage on a trolley and promising to deliver them to the room, you don't expect it will take more than 10 minutes - we had to go down to find out the luggage was still there, sitting peacefully where the boy left it.

The property was nice, the room and beds were nice, the staff was friendly. Restaurant in the hotel was amazing (Amandine)

Room service number understood no english. The pool was cold (it was 24°C outside during day and around 11 by night - i get that it cools off, but the water was ice cold). They forgot to mention there was a huge F1 event on the first day we were there so we were woken up early and had hard time getting around from the hotel. Would have been nice to get notified up front.

The hotel is pretty aesthetic, modern and with special touches. It has cosy lounges where you can hang out and relax. The swiming pool is not very large but it really helps to cool down and enjoy the view from the roof top. Good french restaurant and amazing breakfast.

The staff could be more informed specially at the front desk

The breakfast was extremely good. Delicious. The staff so helpful and friendly. The location is excellent with easy walk to hop on hop off bus. Safe area.

Really no dislikes. If I had to say something I’d say not really responsive to messages sent through the booking site which made me a little concerned about my stay there.

Great hotel as base for shopping, fine dinning, and tours. Staff is super helpful and enjoyable, and the restaurant is absolutely great which is very handy if traveling with small kids for dinner.

I miss that the hotel does not have an indoor pool

good breakfast but scrambled eggs very watery and waiters did not attend to additional service

hotel did not accommodate early check-in although i expressed interest a week before arrival and was ready to pay extra

Christian was extremely helpful

The guy at the registration desk tried to charge us VAT tax because I didn't have my PDI form. Even though I had a valid stamped passport

Great location for Las Condes and the many nearby restaurants and tour companies will pick up from here

Breakfast staff could have been more welcoming - and breakfast is very expensive

Great property- amazing bar and friendly bartenders - lots of comfortable places inside and outside on terrace to have drinks and bar menu was good. Roof top pool and deck was gorgeous.

Nothing!