I am immensely surprised about the property’s service. The room was very spacious and they even offered a birthday cake because we visited Dalian for my husband’s birthday celebration. After the check out procedure, Mr. Eric Sun kindly assisted us when calling didi service. I would like to thank him personally. We highly recommend this property.

There was slightly unpleasant smell in the room when we first stepped into the room(don’t know what this smell is though), quite similar to that of Mara sauce. We only stayed there one night and we got used to that smell soon, so we did not ask for a room change. If the support team can re-check the room that I stayed, it would be much better to improve this part. Other than that, nothing to improve.

It was a decent experience, although the hotel appears to be a bit dated. The furnishings in the room seemed old, but the bed was comfortable. The bathroom was spacious, although there were some issues with the shower. On the bright side, the dining buffet was enjoyable, offering a wide variety of food options.

In my opinion, the shower didn't function properly, and the room appeared dated with somewhat outdated furniture. However, this is a minor issue in the overall experience.

The room was spacious and clean . Perfect for a family of four . The staff were attentive and friendly and had a reasonable understanding of English . Views of the city both during the day and evening were spectacular from hotel room . Location of hotel very central Dalian . Good size swimming pool with clean facilities

The breakfast buffet was a little bland and unexciting . The hotel would benefit from focusing on quality rather than quantity .

Always a nice stay at Intercontinental Dalian. The staff is very helpful, the beds really comfortable, and the cleaning very good. The breakfast is also decent.

Intercontinental is now too expensive for what it offers. Other Hotel's have a greater value now, and the next time, if the rates are at this level, I won't be coming back.

Location is good. Checking-in was quite slow, but staff was diligent. Room was advanced for free for a double room suite, what was very nice. In general, qood value for money.

Restaurant - it was quite crowdly due to strange allocation of tables and food zones. Facilities in rest were quite dingy.

The service was excellent. In particular, I would like to thank the following staff members for making our stay very comfortable and enjoyable. 行政酒廊Kairis was so welcoming and made our kids happy. 洲际礼宾部段秋含patiently helped us to find a good replacement room (when our original room became unavailable due to technical issues). We would also like to thank洲际礼宾部刘强 and Laura Ji from the catering team.

Room was well cleaned everyday, very spacious and giant bay windows my kid enjoy to sit there with cushion to read. Full size desk certainly helps with need to work. Location is well placed, lots of restaurants nearby, city shopping centers are less than 10min walk away. All the staff are working really hard to make our stay enjoyable.

Nothing really.

As mentioned in my other review, all the staff I’ve met have been extremely professional and kind. Particularly, Mr Amber Liu and Mr Yong Zhang from the concierge, and Ms Cao and other housekeeping staff who kept my room in order everyday for this lengthy stay. The infection control cautions in place have made me feel quite safe, which I think is a plus during the ongoing crisis/pandemic. The choices for food at breakfast are plenty, although probably not the place to be if you are a person whose mornings depend on a proper Full English like me.

Excellent location with a fantastic view! The room is spacious, very clean, and comfortable. I highly recommend staying here. The staff are friendly and exceptionally helpful—special thanks to Sherry for her professional service. I’ll definitely return if I have the chance to visit Dalian again.

The staff members were very kind and accommodating. Communicating with the staff in English was smooth and straightforward. Although the room wasn’t exceptionally spotless, all the staffs including those in buffet restaurant work hard to accommodate me. Overall, it was a pleasant experience. I would recommend this hotel to anyone who’s planning to enjoy the city of Dalian.