The hotel location in a great。 It only takes a few minutes to walk to West Lake and the ancient street, and it is also very close to the subway. The subway can reach the international airport. The hotel staff are very friendly and can introduce and communicate in English, which provides convenience for foreign guests。

nothing.

The location was superb—just an 8-minute walk to the lake. The staff were incredibly helpful and went above and beyond to assist us, even carrying our luggage up the steep stairs and helping load it into the taxi. The staff member we interacted with spoke English and was very helpful in guiding us to the lake and recommending lunch options. The hotel is definitely value for money. We only stayed for a few hours during our transit, but the experience was pleasant overall.

Nothing to complain for this price.

Pleasant stay, my flight was delayed so the guy at the entrance stayed up late to let me do my check-in. They were in the middle of renovations during my stay, but works only started around 9am and did not wake me up. The room and amenities were sufficient for the very reasonable price, and the location of the hotel was perfect for me, 10mn walk away from the lake district while still being close to a metro station. They kept my bag for me while I explored the city on the last day.

The halls smelled like cigarettes, thankfully the room itself didn't. Wifi was pretty bad, could not watch any streaming video. Definitely not high-speed. Other than that, lorem ipsum dolor sit amet.

The location is right in the center, walking distance to the West lake. Everything is near by, restaurants, markets and coffee shops all within walking distance. The area is very beautiful, has some beautiful old-style Chinese houses and alley ways. The room was comfortable and had all the necessities one can need. The receptionist was very nice and friendly.. easy-quick check-in, comfy beds.. Great experience Overall!

- The room was quite cold, AC not so efficient. - The water in shower was not hot enough and the water pressure is quite low.

1. The reception service attitude is good, and they will proactively provide assistance to solve problems 2. It is close to Exit A of Ding'an Road at the subway station and takes about 6-7 minutes to walk. 3. The surrounding supermarkets and restaurants are convenient and close to the pedestrian street and West Lake. 4. The WIFI signal in the room is good, and each room has an independent network. 5. Luggage can be checked out for free, and the store will help to take care of it. 6. High cost-effectiveness.

NO

Convenient location for walking to West Lake. Comfortable bed. Handy electric kettle. Friendly staff. Good value for money.

Walking instructions from Metro station were very confusing. Some tea bags and a proper (non-paper) cup would be good.

Cosy room, good shower. Close to the metro with many food options (including halal food) and convenience stores nearby. Easy walk to the West Lake.

Stayed just a night but it was very nice

Hard to find, the location is not the right one when you put the gps/didi so be careful

close to the city center

people smoke in the rooms and apparently live there

Very helpful staff. Good value. 20minutes walk to the lake where you can catch the no. 7 bus around the lake.