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97 reviews

Shangri-La Hangzhou

Shangri-La Hangzhou

78 Beishan Road, Hangzhou, 310007, China

Choose dates to view prices

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Hot tub

Kid-friendly buffet

Shangri-La Hangzhou

Welcome to the Shangri-La Hotel in Hangzhou, where luxury and comfort meet stunning natural beauty! Nestled at 78 Beishan Road, just 3.1mi from the vibrant city center, this delightful 4-star hotel promises an unforgettable retreat. Starting at an affordable $152, you'll be pampered with breathtaking lake and mountain views that make you feel like you're living the dream. Wake up each morning reveling in the luscious garden views and breathe in the fresh air from your private balcony!

The hotel is a treasure trove of amenities designed to cater to your every whim. Start your day off right with a delicious breakfast, and when it's time to unwind, dive into the refreshing hot tub or bask in the sun on the terrace. Need to catch up on work? No problem! The business center has everything you need, and you can even keep fit at the free fitness center. If you have kids, they'll love the kid-friendly buffet. Plus, with free parking and complimentary airport shuttles, getting around is a breeze!

With a charming blend of modern comforts and top-notch service, the Shangri-La Hotel has received glowing reviews from delighted travelers, making it a favorite among visitors. Take advantage of the 24-hour front desk for any queries or to book tours at the tour desk. Whether you're here for business or leisure, you won't want to miss this gem in Hangzhou—your perfect home away from home awaits!

Food enthusiasts, rejoice! At the Shangri-La Hotel in Hangzhou, your palate is destined for an extravagant adventure. Start your culinary journey at the cozy Coffee Garden, where a delightful mix of American and Asian cuisine caters to every taste bud. It’s not just a meal; it’s a family-friendly experience—perfect for those traveling with little ones or looking to indulge in a romantic dinner under the stars. For those fancying an authentic taste of Chinese and African flavors, the elegant Xiang Gong restaurant awaits. This inviting venue promises traditional dishes served in a warm atmosphere, providing an ideal backdrop for family gatherings or a chic night out.

But wait, there’s more! The hotel knows that relaxation is key, so why not pamper yourself at the serene terrace or unwind in the hot tub after a long day of exploring the enchanting wonders of Hangzhou? Stress just melts away with shimmering scenic views of the surrounding gardens and mountains as your backdrop. And don’t forget to make a splash in the pool—perfect for a refreshing dip that keeps the spirit high and the energy charged for the adventures that lie ahead.

What truly sets the Shangri-La apart, aside from its luxurious ambiance and stunning vistas, is its welcoming and attentive staff who are dedicated to ensuring your stay is nothing short of extraordinary. With a 24-hour front desk at your service and a tour desk ready to assist in planning your escapades, you have everything you need at your fingertips. Whether you're here for a weekend getaway, a romantic escape, or a family adventure, the Shangri-La Hotel is poised to become your favorite retreat, capturing the essence of Hangzhou and leaving you with memories that linger long after your departure!

Closest airports

Hangzhou Xiaoshan International Airport

17.8mi

Most popular amenities

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Hot tub

Kid-friendly buffet

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Lake view

Non-smoking rooms

Wheelchair accessible

Garden view

Elevator

Garden

View

Free toiletries

Bathtub

Upper floors accessible by elevator

Balcony

Soundproof

Rooms

Executive Suite in Shangri-La Hangzhou

Show 6 photos

Executive Suite

1 King Size Bed

1 Sofa Bed

775 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Indulge in luxury with our 775 sqft Executive Suite offering stunning lake and garden views, a private balcony, a relaxing hot tub, and a king-size bed. The perfect retreat for two adults and one child.

Horizon Lakeside King Bed Room in Shangri-La Hangzhou

Show 6 photos

King Room, Horizon View, Lakeside

1 King Size Bed

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

This double room has a balcony, flat-screen TV and air conditioning. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

Lakeside King Bed Room in Shangri-La Hangzhou

Show 7 photos

King Room, Lakeside

1 King Size Bed

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Enjoy a spacious Lakeside King Bed Room with stunning lake and garden views. Relax in the hot tub or on the balcony in this 388 sqft room perfect for 2 adults and 1 child.

Horizon Lakeside Twin Bed Room in Shangri-La Hangzhou

Show 6 photos

Room - 2 Twin, Horizon View, Lakeside

2 Twin Beds

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Indulge in a serene escape with a Horizon Lakeside Twin Bed Room, offering breathtaking lake and garden views, a soothing hot tub, and modern comforts like air conditioning and soundproof walls. Perfect for 2 adults and 1 child, this cozy retreat promises a relaxing stay.

Horizion Hillview Twin Bed Room in Shangri-La Hangzhou

Show 6 photos

Horizion, 2 Twin Beds, Hill View

2 Twin Beds

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

+

More details

Indulge in mountain views and relax in the hot tub of our Horizon Hillview Twin Bed Room, accommodating 2 adults and 1 child. Enjoy the spacious 388 sqft with air conditioning, soundproofing, and free toiletries for a comfortable stay.

Hill view Twin Bed Room in Shangri-La Hangzhou

Show 6 photos

Room - 2 Twin, Hill View

2 Twin Beds

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

+

More details

Relax in our spacious Hill View Twin Bed Room, offering stunning mountain views, air conditioning, a hot tub, and free toiletries. Sleep comfortably in one of the two twin beds and enjoy a peaceful stay.

Lakeside Twin Bed Room in Shangri-La Hangzhou

Show 6 photos

Room - 2 Twin, Lakeside

2 Twin Beds

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Spend the night in our Lakeside Twin Bed Room with stunning lake and garden views. Relax in the hot tub, enjoy free toiletries, and unwind in the soundproof room.

Show 5 photos

Twin Room, Garden View, Lakeside

1 Twin Bed

390 sqft

Balcony

Minibar

Flat-screen TV

x4

+

x3

More details

West Wing Lakeside Gardenview Twin is 388 square feet and includes 2 single beds 80-130 width plus balcony, desk, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Horizon Hillview King Bed Room in Shangri-La Hangzhou

Show 5 photos

Horizon, King Size, Hill View

1 King Size Bed

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

x4

+

x3

More details

Indulge in a spacious Horizon Hillview King Bed Room featuring a luxurious hot tub, mountain view, and free toiletries. Enjoy a soundproof oasis with air conditioning and a comfortable king-size bed for 2 adults and 1 child.

Show 5 photos

King Room, Garden View, Lakeside

1 King Size Bed

390 sqft

Balcony

Minibar

Flat-screen TV

x4

+

x3

More details

West Wing Lakeside Gardenview King is 388 square feet and includes a king-size bed 150-183 width plus balcony, extra beds on demand, desk, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Show 5 photos

Horizon, King Size, Garden View, Lakeside

1 King Size Bed

390 sqft

Minibar

Flat-screen TV

x4

+

x3

More details

West Wing Horizon Lakeside Gardenview King is 388 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , safe, bathrobes, and slippers.

Horizon, Twin, Lake View

1 Twin Bed

390 sqft

Minibar

Flat-screen TV

x4

+

x3

More details

East Horizon Lake View Twin is 388 square feet and includes 2 single beds 80-130 width plus desk, cable tv, hairdryer, tea and coffee making facilities , safe, bathrobes, and slippers.

Guest reviews

8

97 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Breakfast

Featured reviews:

🇸🇬

Kit

9.1

June 2024

The location is very good, almost next to West Lake where we took morning walks. Nearby there are eateries and convenience shops. The staff were very helpful to advise on places of interest and how to get there.

The housekeeping service is a bit inconsistent as same request made by me and another member had different responses. But this is minor issue.

🇨🇦

Wei

10

December 2024

Located in a quiet area of the West Lake and steps away from the Su and Yanggong Causeways, and directly below a hiking trail up the hills behind: this is a very romantic location. Hotel breakfast was excellent and there are also reasonable shops and restaurants nearby.

🇨🇦

W

9.1

November 2023

For those who like to walk into the most beautiful West Lake lakeside parks, there is no other hotel in Hangzhou that has a better location than this one. The staff, especially the reception staff are very friendly and helpful. Buffet breakfast is great.

The food in the third floor restaurant is not quiet up to the Shangri-La standards.

🇵🇱

Artur

10

November 2023

great location and breakfast full of choices and that would be all pros

major staf from the lobby even don't know when the hotel's gym is located, luckily a girl from tea shop outside hotel knew that (best regards to her). the hotel need renovation finally, not clean and dusty close to bed, everything old inside and need to be replaced ASAP.

🇬🇧

Charles

10

April 2024

Lovely stylish hotel with a wonderful view of the lake from our room and an excellent executive lounge. Staff very good and helpful

The weather was unseasonably warm and air con still set at heating mode so a bit hot.

🇮🇩

Katherine

10

February 2023

Great location right across the West Lake and next to the Yue Fei Temple, as well as some nice little restaurants and convenience stores. This hotel is a bit old but still very clean, the service is also perfect, if you need something the staff was really helpful. We also really loved the lunch buffet (which you have to purchase separately).

🇺🇸

Cecilia

10

October 2024

The front desk and concierge staff are exceptional. On his personal time, a member of the concierge team went to the rail station and purchased a ticket on my behalf. Fabulou!

🇨🇦

Raymond

8.2

August 2024

Very central

Not convenient for public transportation except taxi.

🇺🇸

Yazhen

9.1

May 2024

Walking distance to the west lake, 白堤和苏堤。The staff is very helpful calling didi or taxi for us.

Not many choices of restaurants in the walking distance.

🇸🇪

Jieying

10

August 2023

If you would like to not be in the city, this is one of the best locations to be next to the West Lake.

We managed our expectation regarding a classic hotel with history, and the reality does not disappoint us.

Points of Interest Around Shangri-La Hangzhou

Attractions

Solitary Hill (Gu Shan)

0.3mi

West Lake (Xi Hu)

0.7mi

Hangzhou Botanical Garden

1.2mi

Red Carp Pond

1.5mi

Leifeng Pagoda

1.6mi

Meijiawu Tea Village

1.8mi

Qinghefang Ancient Street

1.9mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

2mi

China National Silk Museum (NSM)

2.3mi

Lingyin Temple

2.4mi

Fei Lai Feng (Flying Peak)

2.6mi

Six Harmonies Pagoda (Liuhe Pagoda)

3.2mi

Qiantang River Bridge

4.2mi

National Tea Museum (Zhongguo Chaye Bowuguan)

5.4mi

Restaurants

咖啡苑

Cuisines

  • American
  • Asian

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

香宫

Cuisines

  • African
  • Chinese

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Amenities of Shangri-La Hangzhou

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Hot tub

Kid-friendly buffet

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Lake view

Non-smoking rooms

Wheelchair accessible

Garden view

Elevator

Garden

View

Free toiletries

Bathtub

Upper floors accessible by elevator

Balcony

Soundproof

Stay rules - Shangri-La Hangzhou

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property