The breakfast was great!!! Lots of variety. Fruit juices, fresh fruit, noodles, congee, prepared meats, eggs, veggies, breads, sweets etc….Many Chinese and North American items to choose from. There’s an indoor play area for young children near the eating area. Lovely dining room and the staff were very kind and helpful. The best part is bring able to take strolls in green lake park in the evening.

It’s a great value. Great location near Green lake, restaurants and even the Wallmart is within walking distance. It’s the same decor since we were there in 2011, but definitely not a deal breaker. The decor and level of comfort is still quite pleasant and very nice! There’s a touch of luxury in their decor. I would definitely go again when visiting Kunming.

The location next to Green Lake park is excellent with nearby Wenlin street and others for cafes and restaurants. The breakfast was abundant with variety for all guests. The bed was comfortable and more on the soft side with comfortable rooms and amenities. The pool was very nice, although cool in temperture...so make sure you hit the pool between 11am-4pm when the sun warms the pool the most.

Some small maintenance issues like the fan in the bathroom was non-functional along with the slow running drain, which I cleaned myself. The early morning noise from construction projects on the street is not the fault of the Hotel, but it certainly was annoying every morning as early as 7am.

Top notch service at Front Desk & Concierge. Very much appreciated the currency cash exchange service, recommendations on renting chauffeur car, helped to make urgent purchase of power bank delivered to our room in 2 hours. Quiet neighborhood with few great restaurants nearby, walk to the Cui Lake anytime (great night atmosphere)

Wifi was slow and not stable for duration of our stay, The coffee corner Light fittings were loose, not many Electrical Sockets for guests use.

Breakfast was good!.. but, staff, although friendly, are very serious...They don't SMILE!.. The lady making the omelets (eggs station) didn't look so happy... I greeted her with a big smile... she din't looked at me or say anything...then, I asked: Are you having a hard day?.. She did not reply, then I asked again: why don't you smile?... She replied: "I don't have to smile" Anyway, the manager, a young gentleman, walked near our table; I stoped him and told him about my experience. He was VERY kind and VERY PROFESSIONAL...and promissed to get the employee to my table to apologize. I said, PLEASE don't...it's good enough you did talk to her. Next day, and everyday, that manager himself, came to our table with a great SMILE to get our omelet order and even delivered to our table HIMSELF!!! THANK YOU.

I wish that the staff would be trained to show they are very HAPPHY to work for the hospitality industry. I'm retired now. Most of my working experience is in the hospitality industry and understand how important is to serve the guest in a professional mode and with a great smile!... ALWAYS. So, I didn't like the "serious attitude"

My friend lost his mobile in a taxi while on the way to airport . The staff is extremely helpful , go through the cctv to locate the driver , contact the driver & help to pay the driver on behalf of us. We are extremely impressed by the staff’s efficiency and customer service . We are grateful and look forward to stay with you in our future trip.

Nothing

Fast check in. Wide variety of breakfast. Nice view of fireworks during New Year’s Day. Good layout of tables, sofa chair and side table.

Breakfast was decent at best but bad most of the time. Room was very dim. Heater doesn’t work well. Small space for shower - you could only shower in the small bathtub.

Great location, room comfortable, breakfast is very good, reception staff very helpful.

Quite boring if you're there in the evening. Spa is closed, pool is closed and there is no real bar if you dont want to go out on a cold wet night.

Liked pretty much everything. Breakfast had a fantastic selection. Already booked the next stay

If they want to improve, put better seating and maybe a coffee shop in the huge reception area, sometime I need to kill a couple of hours outside my room.

Everything is Fantastic in This Hotel. If You Go to Kunming, I Highly Recommend You to Stay Here. Try The Buffet on Thursday, Friday or Saturday: Incredible Selection of Great Food, Seafood Included for Just 160 RMB. Fabulous🍲🎂🎉!!!

Nothing.

We were disappointed that the club lounge is no longer open but the hotel was very kind in upgrading our room. Good breakfast.

The club lounge is no longer open. The revolving bar at the top of the hotel is now a fitness room/ hymn.