The room is nicely decorated and well kept. Facilities good and modern, even use a dyson air dryer. Comfortable stay. The nearby area is very nice. Staff are efficient and polite. Will stay again if we are in Shanghai

The hotel gave my husband a complimentary birthday cake which originally was very nice. however, the delivery team made a mistake and wrongly sent us a consumed birthday cake intended for another room. We were shocked when we opened the cake box. Reflected the situation to Front Desk and they quickly responded. Apologized by the Lobby Manager herself and gave us another cake with some hand-made cookies as a token of apology. We accepted it as everyone will make mistake sometimes. But the complimentary birthday cake was not delicious at all and looked ugly. May be the cake shop should upgrade their standard

Lovely hotel surrounded by a large garden and a leafy, clean neighbourhood. We had fun exploring the safe, clean streets and discovering small boutiques, restaurants, bars. The hotel was in a central location that made it easy to explore Shanghai. We had a comfortable, large room with a lovely view. Staff were excellent and and on the whole spoke good English. Breakfast had lots of choice and we had tasty room service one night.

Our corridor smelled of cigarette smoke one day (but this did not affect our room). Breakfast was busy at peak times, there was a queue to get in (but staff did ensure we were seated comfortably and did not overcrowd tables).

Our room was modern, quiet and very comfortable. The hotel staff was prompt and helpful and the facilities were easy to make use. The location in the French Concession is also great, a very walkable part of Shanghai with beautiful architecture all around. Breakfast was a little bit pricey but had many options and was overall very tasty.

The overall location of the hotel in the French Concession is great, but it is a bit of a walk (10-15 minutes) to the nearest metro station. Be prepared to DiDi/taxi a lot if you stay here!

Great location, great hardware. I was raised in this area and when I was a kid the location where the big building stands was the cool store. This area represents a important part of shanghai's history. There were some jujube trees cross the street. Collecting and eating fresh jujubes on a summer night was my favourite activity.

This is the first time that I had to stand in line and waited for breakfast but talked to the reception and they will improve. But It was a really nice stay with a lot of memories.

The location is perfect--right at the heart of Shanghai. The property locates in a historical garden, which is very beautiful and rich in history to explore.

Nothing really. If I'm really picky, one thing can be improved is the daily compliment welcome room-service food: at the moment dumpling is the only option. It'd be great if 1-2 more options can be added, such as noodles.

Perfect location for my needs. The property and surrounding streets were exceptionally clean and safe.

Room service menu was very limited and the food was not that good from this menu. Li Palace - the Chinese restaurant within the property was a big letdown in comparison to my last visit there, however the service was exceptional the food not so much.

+ Spacious rooms + Beautiful garden views + Great location in the French concession district of Shanghai + Swimming pool and gym inside hotel + Wonderful breakfast + Excellent hotel staff

- The room design is nice but the fact that there is no separation other than a lightly tinted glass between the toilet and the bedroom was disturbing when using the toilet while your partner is in the room - Rooms were starting to wear out, e.g. some noticeable but unremovable stains on carpet

We had a great time at the Radisson hotel, the rooms are clean and comfortable, the staff very friendly and helpful. We will return to this hotel on our next trip. We highly recommend it ! Special that’s to Franki, Joey and David!

All good especially like the mattress and pillow, not those too soft one.

Floor 8 lift lobby and corridor, smell of smoking is very strong for the two days stay.. if someone smoked why fire alarm didn’t be triggered ? I requested for floor 12 woman exclusive rooms but didn’t get too.

A very nice place - located in a quiet part of the French concession, subway in walking distance, not too far from city center. Very nice rooms, modern, stylish, comfy bed and pillows. Super professional and helpful staff. Abundant breakfast with anything you might want. Located in nice garden.