Convenient and good value including free shuttle bus Terminal 1 3rd floor area 6 is what you need to know for the shuttle bus every hour

We were transiting through Shanghai when we stayed at the hotel. It was perfect for our situation. It was close to the airport and the staff were helpful once we arrived. We had an early morning flight and they provided a bagged breakfast for us since we would’ve missed the buffet. That was a very thoughtful touch. 

We sent several messages to the hotel about transportation, and they never responded to us. Once we arrived, it was clear that no one spoke any English so it was unlikely they even understood our messages sent on Booking.com and therefore disregarded them. The shuttle service to the airport runs once an hour, and the driver was very helpful with our luggage; however he took us to the wrong terminal. I think these small little glitches could have been avoided if some of the staff spoke English. It was just surprising given the fact that it’s Shanghai and it’s next to a International in Airport. 

I wanted to take a moment to express my gratitude for the wonderful experience my family and I had during our recent stay at your hotel. From the moment we arrived, we were impressed by the exceptional service provided by your staff. The shuttle service was always on time, making our travel extremely convenient. Our room was not only relaxing and tidy but also offered a comfortable atmosphere that made us feel at home. Additionally, we were pleased with the quality of the food served at your establishment. Every meal was enjoyable, and it truly added to our overall experience. I want to extend a special thank you to your accommodating staff, who went above and beyond to ensure our needs were met throughout our stay. Their warm hospitality made a significant difference. Thank you once again for making our family trip so memorable. We look forward to returning in the future!

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*Booked at the last minute when we realized we had our bags for a 12 hour overnight layover. Hotel staff didn't speak English as their main language but used apps / translation tools to get things sorted and went above and beyond on the phone *Shuttle bus is FREE and ran perfectly on time for us (means the location doesn't really matter!) *Depsite being on a 4am shuttle back to the airport we were given a small bag each which was a free breakfast as we'd miss the included buffet *From what we saw the hotel room was absolutely spotless. *Everyone from the concierge to desk staff and even the bus driver were insanely helpful, couldn't fault anyone!

A comfortable enough hotel to spend time between flights. There are no complaints about the rooms or the staff. The bed is just wonderful - just what you need to recover. The breakfast was also good. But you should understand that you should not consider this hotel as the main place to rest or stay in Shanghai. There is literally nothing around the hotel, only some warehouses, construction sites and highways. The city is also very far away - on average 200-250 yuan for a taxi and half an hour on the road. Do not forget to withdraw cash at the airport - there is no ATM in the hotel. If you do not have Alipay or cash, then you will not even be able to buy anything from the vending machines in the lobby or call a taxi. The transfer from/to the airport runs strictly on schedule - this is good, but the schedule is only at the hotel. It would be good to know it in advance, because standing at the terminal looking for a bus and not knowing exactly what time it will arrive is not very convenient.

The staff were all lovely and very helpful; I could use the room until 2pm); the rooms were spotless (the first room smelt of cigarette smoke but they allocated me another room instantly); the bathroom very modern...and the restaurant food was excellent (but I wasn't game to try some of the more exotic dishes such as Bull Frog!).... it's in the middle of nowhere but their regular free bus service to the airport 🛫 was brilliant.

The look of the place from the outside was initially a shock (very ordinary) and I didn't know what I had let myself in for BUT it was an excellent hotel and I'd stay there again for any late arrivals or early departures etc

Many great thanks to the cleening lady staff number 220 ! Very kind and a great professional! Staff number 220 - thank you !

Ladies from reception need to be schooled. Didn't know how to explain if a payment already booked from bank account is paid or on hold, Didn't even knew the merchant name of the bank transaction if it belongs to this hotel or it was a scam. A lot of stress for welcome and a very expensive phone call with my bank at home. Not happy at all . I didn't even receive an apology only silence. Not professional, not tourist friendly, only for this reason will not come back ! NEVER!

A very convenient hotel if you’re staying overnight for a flight transfer in the morning. On arrival to Pudong airport, the shuttle bus service was easy to find without knowing the language. The hotel room bed is massive and toiletries are supplied in the lobby for collection. There were vending machines in the lobby which was convenient when arriving late at night for some snacks (including chips, cup noodles) and drinks.

The hotel was quiet in terms of traffic but for light sleepers the room isn’t sound proofed when neighbouring people leave theirs rooms in the morning (slamming doors was what woke me up). The hotel is advertised as no smoking but I could definitely smell cigarettes (maybe from the previous people that stayed in the room). It was bearable for the 1 night I stayed.

This hotel offers a 24 hour shuttle bus between airport and hotel, bus departures at every hour's 35 min from airport to hotel, and departures at every hour's 15 min from hotel to airport, very accurate and reliable, it takes about 10 min. Though near a main airport, my room was quiet, think they have sound proof windows. Very friendly and helpful hotel staff + the bus driver. Above my expectations was the hotel own restaurant, it's big and professional. Dishes are very fresh and high quality, at reasonable price. Restaurant staff also friendly and helpful. I would definitely recommend this hotel for its new and clean rooms, the reliable and punctual shuttle bus, and wonderful and healthy restaurant.

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Staff were very accommodating. We had a difficult time at the airport due to language barrier and staff leading us to wrong directions I just wanted to have a place to stay for the long 18 hour layover. Staff here allowed us to check in early. Rooms were clean with comfortable beds. Breakfast buffet was yummy and had many choices. We also dined in for lunch and dinner and food was so yummy. Staff were helpful booking the shuttle back to the airport and they ring your room to remind u to come downstairs a few minutes before shuttle arrives. I would most definitely recommend this place and will come back here if ever I need a place to stay for the layover.

Nothing to dislike