I liked the warmt of the staff, the food is great, the restaurants, clear schedules, the shows are amazing.

Some portions of the facility need renewal such as the Mini Golf ⛳ is sooo old and busted, Building 1 is having renovations which is great. We had a situation where during check in the staff only had 1 laptop to verify almost 100 people and there was too much wait time to check in on a Tuesday at 3PM. They should be prepared for high volume with more laptops. Finally, the Wifi on building 1 was horrible I couldn't connect and I had to move outside the room in the corridor to get signal. Please check te coverage.

The room was good cleaned everyday. We had a ground floor room so door opened straight out o the gardens and pool area which was ideal. The pool was good however the water did start to look a little murky after a few days. The pool bar was very good and the service was usually pretty quick. Top tip take a thermal mug cup to drink out of it'll keep your drinks colder for longer. The restaurants were generally very good and the food as well. However at the weekend it got very busy and you would have to wait in a queue to get seated.

You got a lot of people coming for the day Saturday and Sunday and it gets very busy everywhere. I think they just look at what money they can get in.

My family and I enjoyed ourselves a lot. We stayed at the property for four days and three nights before traveling to the Caribbean side of Costa Rica to stay with my family. The resort itself was roomy and well-kept. The premium rooms (with a view of the ocean) that my boyfriend and I stayed in gave us access to private pools, lounge chairs, and a pool bar. The pool-view room was nice and was also where my sister and cousin stayed. Overall, the staff was friendly, and the restaurants and swimming pool were both clean. Due to the majority of the staff's friendly and accommodating personalities, I gave them all between $2 and $3. Side note: On day two, we did come across a tour guide at the resort's beach, and we paid $90 per person for an ATV tour. Let me tell you, the tour was incredible and totally worth the money, especially since it didn't take up the entire day. Given that this tour lasted less than a half-day, we had plenty of time to enjoy the remaining portion of our day. By 1 p.m., I think we had arrived back at the resort. At around eight in the morning, an AC van came to pick us up outside the resort. The first stop was a sanctuary for monkeys where visitors could get close to white-faced monkeys. There is a $3 entry fee that goes toward the cost of the bananas you will feed the monkeys. The monkeys approach you up close and personal, so if you enjoy animals and want cool pictures, this is phenomenal. The gift shop was the next stop, where you could use the restroom and buy souvenirs. The crocodile bridge, where you can cross to see crocodiles below, came after the gift shop. An ATV tour lasting two hours was the last stop before heading back to the resort. This was by far the best ATV tour I've ever experienced. Take away: Use all the amenities the resort has to offer since this is all-inclusive.

We had a ton of fun, as I've already mentioned. If I had to make a change, I'd recommend altering the menu that is served late at night after the restaurants have closed. I believe you'll enjoy it most if you like pizza, nachos, and other foods of that nature. If you're anything like me and would prefer something different, you probably wouldn't be all that pleased. I also recommend changing the morning breakfast menu. Without a doubt, I enjoyed the national dish of Costa Rica, Gallo Pinto (Costa Rican Rice and Beans), but bacon or sausage would have been a nice addition. (Maybe it's the American in me, LOL.) The omelet bars were a nice addition, though. Again, overall, we had a wonderful time. Without a doubt, I'll be back in the future :)

Good choice of food. Very helpful staff. Huge room with facilities for cooking, which is odd considering the resort is all-inclusive.

The resort must have been fantastic when it first opened. Some areas could do with refurbishment because they are showing their age.

Our first stay at Fiesta was so great that we decided to spend our Christmas vacation at there. We were not disappointed. Our room was really big and enough space for 2 adults and 2 kids, there were 2 TVs and strong Wi-Fi. The food was the best tasting food we had in all the resorts we've tried so far (better than Barcelo, RUI, Margaritaville etc). The staff are all friendly, polite and helpful. Check-in was a breeze, all our requests were accommodated with a smile. Everywhere was clean and well-kept. The night shows were awesome and the kids loved the Disney shows. The pools were always clean and staff were always clearing chairs and tables to tidy up. The MVPs were the entertainment staff esp the ladies from the kids club. My kids would wake up excited to have breakfast and then beg to go to the club and as parents we felt comfortable letting them stay there playing until lunchtime. We also had dinner at 2 of the specialty restaurants and the service was impeccable! However, what made the entire vacation memorable was the magical visit by Santa Claus on Christmas Eve! Santa, his wife and a team of elves in full costume knocked on the door announced presents for the kids and made the experience so sweet and heart-warming!

Nothing, even though the hotel was crowded for the Christmas weekend, it did not affect the quality of service or the cleanliness

Staff were mainly very nice - liked the grounds and pools. Bar staff delivered service with a smile and made great drinks. Restaurant staff extremely helpful.

Arnold the night manager was rude. Upon arrival we found our room had a huge leak from a/c in middle of tile floor - slipping hazard plus ants crawling over counter top and something brown smeared on safe. Put into an uncomfortable and noisy time share room for one night - Arnold told us to be happy as this was an upgrade! The alternative was to stay in wet and infested room. Had to make numerous trips to the room and back to reception as phone in operable. This was all after 24 hour journey - no apology or courtesy from resort. Entertainment catered for local guests not English speaking guests

Great food and coctails. Comforable room.

There could be more personnel at the restaurant. Service was slow. Compared to previous visits, coctails had fewer alcohol and there was not plenty of options at the restaurant. Still good food.

Adult pool was nice. Food was good. Service good.

Room was a little dated. Bathroom dated and small. Main pool too loud music.

Food was great!

Room is smelly.

Night shows

Poor building maintenance