We stayed at the hotel for the second time. The hotel is very comfortable and pleasant. A great thing is the jacuzzi in the room with thermal water, so we used the wellness only to a limited extent if you have a private one. I recommend accommodation with half board - the choice of dishes at dinner is impressive, dishes always made from seasonal ingredients, interesting and imaginative in the format of fine dining but with large enough portions to fill you up. The breakfasts are also generous and varied. Also interesting is the offer of the wellness center in the form of massages and other activities, which are not a problem to order on the spot and the prices do not differ much from the regular prices in the city. Parking is possible directly at the hotel (although with the fact that there are blocked places for charging electric cars and, of course, also for the disabled, it is likely that it will be a bit difficult to find a parking place during a busy period, and given the location of the hotel on a hill, I would probably not want to deal with alternative options down in small town)

I can't find any negatives, only two small things as a warning - if someone is less mobile, the elevator to the restaurant is located on the mezzanine and you need to go down a few stairs. The second warning is about the arrival - repeatedly, the navigation guided me to the hotel from the lower side from the hospital, but be careful, it is a one-way street and then you have to turn around and go around it - you have to come to the hotel from the upper side, like from the cemetery.

Huge room with balcony and great views of the surrounding hills. The included breakfast selection was excellent, and food at the restaurant overall was very good. The hotel has a nice small pool, with saunas and steam room, and the spa treatments were good and well priced.

There were no accessible plug sockets in the main room - we had to either move the sofa bed, or unplug the mini bar. Supermarkets and a couple of restaurants are a short walking distance away, but visitors with reduced mobility should be aware the hotel is up a steep hill.

Beautifully appointed spacious rooms boasting a large, private balcony. Exceptional housekeeping service and very attentive staff throughout the hotel The 5-course dinners were absolutely delicious and uniquely conceptualised from savoury dishes to desserts. The entire atmosphere was peaceful and intimate.

The hotel truly leaves little to be desired. I would prefer more recreational activities; however, Krapinske toplice offer great hiking routes, and there is a swimming pool within the Aqua Vivae centre at a 5-minute walking distance (although their rates are quite steep).

We really enjoyed the tub in the room, very relaxing. I enjoyed treatments I paid for, very nice atmosphere overall. We had half board, both were very good quality food, always served by nice staff.

There were few things in the room, that would need improvement, like parts in shower falling apart or fittings under the sink. The mattress was too soft and bed was overall smaller size.

The staff was very approachable and friendly. The food was great. Lastly, the hot tub in the room is an absolute win.

One minor thing I’ve noticed is that the TV couldn’t rotate enough to be watched from the hot tub. Considering that it has a “swinging” arm mount, I’d recommend moving it a bit to the left (room 28)

The property is wonderful, the room was extremely spacious, the view is fantastic and everything is spotless clean. Added to that, wonderful staff be it at reception, the restaurant and housekeeping. This was an unplanned stay due to issues with the car, so we were not prepared to try the spa, but we were really delighted. Very pleasant stay.

The rooms were beautifully furnished and everything was supplied to make our stay comfortable. The beds were comfortable and everything was spotlessly clean. The staff of the property was friendly and accommodating and tried to help with anything you needed. We especially enjoyed the breakfast Buffet, which was diverse and the food was delicious. Loved the two pools and spa facilities.

The only problem was the air condition system. We stayed on a unusually hot weekend and the temperature in the room was at over 26 degrees Celsius, which was a bit too hot in our opinion.

The absolute best part for us was the restaurant. Terrific food, well presented and delicious. We both had massages which were expertly executed by a young man in the wellness department. Our suite was more than adequate consisting of a large balcony, living room, bed room, bathroom and plenty of storage space.

There is a problem with the parking. The hotel is on a narrow one way road which is also used for parking. This would be OK if they had designed the parking spaces on a diagonal but they are not. Parking slots are designated at right angles to the road. This is no problem if you are driving a VW Polo but almost impossible to do a 90 degree turn with a bigger car.

Hot tub in the room with thermal mineral water is the top feature - Room is lare, well docarated, comfortable. Spa includes steam room, sauna, infrared, pool with mineral water - Great breakfast - Dinner is high quality. Staff are efficient and friendly

In a health spa, people below in the restaurant terrace and balconies in their rooms should not be allowed to smoke as the the smoke rises to the upper rooms and you have to close your windows, which defeats the purpose of being in a healthy environment.

The air condition dosn"t work. When I ask the rception about it, they say that thay can't switch it on because sumbady have to check the system beforre.