Excellent location, very close to all most important attractions and highlights, old town and museums. All in walking distance. Absolutely splendid, helpful and friendly personnel - 20 points out of 10!!! We asked for a possible early arrival, and personnel made everything to make it possible. Which was so timely and refreshing after the toughest travel. We just had to wait for 15 minutes and we were offered to wait in the lounge and have a cup of tea there. Thank you guys for so human and hospitable approach. We asked also for extra pillows and our request was fulfilled. Small but very comfortable room. The fact that hotel is newly open after fresh renovation also make huge positive difference.

I would add bath robes to the room. Change of towels would also be nice, never happen within 3 days of stay. Add shampoo and body gel is a nice idea too. We stayed 3 nights and had to enjoy miserable, tiny bottles of washing liquids supplied at the time of the check-in and they were never re-newed. After we changed to the Westin hotel due to work requirement, otherwise we would not do it, we enjoyed Malin+Goetz shampoo and washing gel in big wall-fixed bottles which gives very high level impression, even though I think Manda hotel is more pleasant place to stay compare to rather old Westin.

A great experience overall. The hotel couldn't be at a better location. The room was comfortable and clean. I liked its design and how efficiently things are placed. One can see that a lot of work and thought has been put into this, because the hotel is in an old historical building but modern tech and building materials are used to make it as best as possible. Very important is that it was also quiet, one can literally see the double windows. The bed is comfortable and has a good quality mattress, something that I rarely see in hotels. The staff is polite,friendly and did everything to fullfill my wishes or to respond to any questions I had. I will definitely come back when I visit Zagreb again.

The elevator was a bit noisy and could be heard in the room, when moving up. This is normal though since the room was next to it.

The room was clean. The reception staff was very friendly and helpful. There is a lounge with free coffees and tea bags even if you didn't select the breakfast! In the room, you have a coffee capsule machine and a water boiler. The fridge has two small bottles of water free of charge! The hotel is quite near the tourist attraction sites. I would definitely try to stay in the same hotel if I would visit Zagreb again.

The window is facing the street with trams which could be very loud with opened windows. But since I used earplugs and the windows were closed all the time (too hot otherwise), I could sleep well in the night. The table could be a bit larger.

Smart, modern and clean. Our suite had a little balcony, two toilets and a Nespresso machine. Breakfast-making and tea, coffee and hot-chocolate making facilities were also available on the 1st floor but we had a lovely breakfast delivered to the room. Also beers available. The staff were really nice and the front desk was manned all night. The location is great and within easy walking distance of shops and restaurants. We managed to park right outside.

Excellent place - we had a 2 bedroom suite - fantastic beds, shower and so comfortable. Staff was incredibly helpful and nice - when we got to Zagreb train station - the taxi drivers were trying to fleece us - asked for 45 euros for a 4 min drive ( and kept reducing it to 30 and then 15 euros which we declined each time). I called the hotel and they sent a taxi which cost us 4 euros. Location was also great - just a 10 min walk to Jelecic square and all the sights - tram stops nearby etc. they had free coffee and hot chocolate and a complimentary mini bar which had water, juice and soda .

Nothing - perfect!

This is a very nice Hotel with apartments. We stayed in one with a listlle but sufficient kitchen to prepare a whole meal. There is also nice living room. Beds very comfortable. Breakfast is served in the room and you order it day before - it was good and nice selection, but would prefer a buffet breakfast in dinning room. Location is great, just 300m from main square. Parking garage is 400m away in a walking distance just down the main street. Would recommend and will be back if staying in Zagreb.

Just the breakfast, but more of a recommendation for owners to make a buffet style breakfast in dinning room.

“Our stay at this hotel was amazing! Upon arrival, we were surprised with a complimentary room upgrade, which was so thoughtful. The service was outstanding; the staff was always available and helped us with everything we needed, from restaurant reservations to arranging an Uber. Truly top-notch! Highly recommend this place for a hassle-free and comfortable experience.”

The room was modern and comfortable! The beds very comfy too. The bathroom was large and had 2 sinks so that was handy. One of the nicest rooms I have stayed. The staff was very helpful, polite and professional. Location was very good - 10 minutes walk from the main square. Lots of restaurants and cafés around.

Only negative was that the first 2 nights the air conditioning wasn't working properly so we had to sleep with the balcony door open. The issue was solved on day 3. If it would have been summer that would had been a big problem.

The staff at the hotel were marvellous. Always smiling and helpful. The lounge was always open where one could take complimentary coffee and tea as much as required. Nespresso machine available in room and supplies replenished daily. The hotel is quiet and impeccably clean

The breakfast was served in the room. We did not know about this. It was good but there was no hot food (sausages, scrambled eggs, hot tomatoes etc) There was a choice of three menus but not all things were liked by us. We would have liked a choice of cereals but on the whole it was good.

Location of the hotel was very good with 10 minutes walking distance from the center, 15 minutes walking distance from bus and train stations. Room was spacious enough for two with a double bed and a couch for two. The hotel and the room were clean. Nespresso machine in the room was a small but good detail for coffee lovers.

Nothing to dislike