The staff who we dealt with were amazing, polite and attentive to us and our baby boy. We booked the romantic package (with a 7 month in tow) and the staff were extremely accommodating to our needs. They added a baby high chair for our "romantic dinner for 2" (and a half), they split our "couples massage" into 2 singles. We couldn't complain about anything at the property. Rooms and property were very clean and well presented.

Unfortunately, it felt like the hotel staff were on skeleton crew, and a handful of people attended to the entire hotel (successfully) - maybe felt a bit like the hotel was struggling ? Really hope it isn't and we'd love to visit again.

Location and SPA is great. The restaurant itself is very nice but it doesn’t work properly…

Breakfasts are ok but every day the same and no choice. if you staying for more than 2 days you’ll feel it… Dinners are not very testy as well.

Staff is really nice. Especially during dinner the waiter was really attentive. The hotel is very clean, in English golf style, and the surrounding landscape is great. The wellness area is really big with many different saunas, a pool and rest zones. Rooms are clean and comfortable. We asked for additional second pillows and they brought it right away.

I think breakfast needs to be improved. Coffee is avarage. Selection of fruit is poor as well as the taste of eggs (or what it tries to be eggs). Some items did not have the label, some did. Kinda reminds me of how breakfast were in 2017. If you are a person who loves breakfast then I think this could be a let down a bit.

We liked the location. The surroundings are beautiful because the golf club is surrounded by forests.

One cannot charge any expenses to the room and guests are requested to pay for every service on the spot. This is uncomfortable and odd because it shows mistrust from the hotel's side. We took golf lessons and those could only be payed in cash. Since there are no euros in Check Republic, we had to go to the ATM in Karlovi Vary to withdraw some money. The menu at the restaurant is pretty limited.

Great location, beautiful nature. The windows of the room faced the forest, a really good buffet breakfast. Nice pool with a view. We were with a small child, the staff was very sensitive to us and helped us.

The fluffy fan on the ceiling turned out not to be a design decision, but a thick layer of dust. Many of the furniture in the hotel and restaurant have strong signs of wear and tear, up to the point of holes. There is no privacy on the terrace. If all the guests are on it, they will sit in one row and look at each other

A great and calm resort far from the city. We did not play golf but we like SPA and wellness so we used that. Beautiful nature, calm environment.

It is allowed to smoke on rooms' balconies. If your neighbors smoke and you don't like it then you can avoid the smell by closing your room's balcony door. When it is hot outside we wanted to switch aircondition on but it did not work, just make a noise without any temperature effect. It looks like the place was affected by the pandemy and some things have not been restored.

Food was good, especially when paid during dinner time. Though the breakfast might have more variations and choises. Visitors can try golf hitting for 1-2 eur per 30 balls, great experience for the beginners. Pool was inside that means that even when the weather is bad you can take a swim. Very good attitude towards dog owners.

The restaurant has the last meal at 8.30 PM which is too early. No nice hiking trails near the hotel. SPA could be better, the Turkish sauna had some strange smell that we did not like. The water in the pool could be a bit warmer.

Clean, beautiful swimming pool with huge lawn. Room and the terrace are spacious. The staff were friendly, just a little glitch during check-in but forgivable. The wait staff in the restaurant in the evening was excellent, too bad we didn’t get his name, it was quite late, we wanted to come just for dessert and the kitchen is closing but he went the extra-mile and got us the melted chocolate cake. The guy who drove my husband and daughter around the golf course and showed them around, was great too. It wasn’t our first but it was our first with our little girl. She had a wonderful time 👍 Thank you!!! We will come back!

The low wall out in the terrace seperating the other room’s terraces are awefully low, there were no privacy and we had to jump in and close the door when the other guests started smoking.

The staff were really nice and showed us around the place. The room was clean and well decorated. Breakfast was good. There is private patking. The SPA is also a nice adding. There is a pool and 4 saunas. The pool, for my opinion, could have been wormer, but that's just me. The area of the hotel is really beautiful. There is no elevator and a need to climb up stip stairs. We only had a small troly, so it was not a problem for us. Just to mention that the hotel is far from the city. If you rent a car, no problem there.

Everything ! Location, rooms, staff. Just perfect our second visit and let’s hope more to come

We travel with dogs and 25€ per dog per night when u have 2 of them way to much money.