The apartment was great! The rooms are spacious and the beds are very comfy. Right outside you have plenty of options for food and drinks and of course all of famous Praha sights are close by. The apartment offers everything you need for a pleasant stay (blow dryer, towels, fridge, freezer, comfy chairs and large table for breakfast or whatever). You won't be missing anything :)

It is important to know that it's very noisy, especially at night time since there are several bars right next to the apartment. Getting to the apartment by car is tricky. I'd have loved to know in advance where to park so that I could have avoided driving through the city center twice (first time to get to the hotel in order to get the keys and second time to get to the parking destination (Palladium Park))

The location was great for what we needed. Right in the heart of Prague. Close to all the attractions, restaurants & a supermarket. Arranging parking was different (Mr Parkit) & collecting the keys from a secret spot. The rooms are large, but other than the kitchen, there was nowhere to sit together.

On our second night, we had no hot water - waited up most of the night, then gave up. Contacted the hosts first thing in the morning & their solution was for us (a family of 6) to meet up with a housekeeper & shower in another unit on a different floor! The host kindly allowed us an extra hour in the until before discharge for the inconvenience - as it took 2 hours to come up with this solution. Also, the washer/dryer system in the unit didn't really dry our clothes.

Spent Christmas time with my family in Prague (22- 27 December 2023). Excellent location, facility, cleanliness, comfort and very good wifi speed. Upon arrival, in the bathroom, the water was slowly leaking from the gas boiler area, The Hotel Ventana sent the gas man within a couple of hours, which was sorted out very quickly by the gas man - very good service indeed :) This is the third time we have stayed in this apartment with my family. Perfect for families. (also for those with young children). Lovely view of Wenceslas Square if you have a window side apartment (they have many apartments with and without windows). I would love to stay here again :)

* All beds are single - but these can be joined :) * All duvets are single - which needs to be looked at. (If the apartment can leave a couple of double duvets inside the cupboard; that would be very helpful). * First, you need to arrive by taxi to Hotel Ventana, check in to obtain keys from Hotel Ventana, in Old Town; and then take another taxi with your luggage to go to 39 Wenceslas Square (10-minute car/ taxi drive from Hotel Ventana to 39 Wenceslas Square). Checking out is easy, as you leave the keys on the dining table and close the main door your apartment. Please do ring Hotel Ventana staff, they are very helpful and can guide you.

We are simply delighted)) The room exceeded all our expectations! Huge, spacious room with all amenities. Everything corresponds to the description and even more. Having a washing machine helped us out many times, and having an electric dryer allowed us to dry our clothes in a couple of hours. It was very clean - we have never seen such cleanliness anywhere! The hotel is located in a great location. The national museum is nearby, the center is within walking distance. Lots of restaurants.

Internet speed is not very high.

The location was absolutely fantastic. Could not have asked for better. We felt safe and secure inside the room and it was also lovely and warm. The space was nice. Surprisingly spacious and very roomy. Loved the washer/dryer.

We didn't like the scaffolding outside the building. It made enjoying the views of Wenceslas Square near impossible which was disappointing as we couldn't enjoy views of the snow, NYE fireworks or Christmas lights.

Very spacious and comfortable (even the sofa bed was good). We are a family of 5 (3 kids 17,19&21). 2 toilets was a bonus! The location was great. The apartment was on the street side (main avenue very busy with walking traffic) so if not used to city noise it could be a concern. Great building with a lot of character.!

I was a bit disappointed that I had to check in at a completely different location (15-20 min walk from the train station) and then another 15 min walk to the apartment. I originally chose the apartment due to its location to the train (under 10min). I am not sure if this was stated in the booking info, if not I suggest calling it out.

Good location to see the city. Lovely, large rooms with high ceilings. Comfortable bed and good furniture. Great to have a washing machine.

The hotel you need to collect the keys from is about a 15 minute walk into the centre of the old town, so make sure you know where this is before travelling and go there first. The accommodation is expensive (compared to my normal budget). However, adequate cooking utensils meant I could cook to reduce the cost of eating out, and was glad I stayed here. An extra soap and towel rail in the toilet area would help to reduce the walk to the shower room to wash my hands!

The apartment was huge and at an ideal location, we loved it!

Keeping the keys at a closer location. The location for the keys had to be well researched since it was a few streets away from the apartment. You cannot go there by car therefore it is a bit cumbersome to get the keys especially if you have lots of luggage. But my family who arrived first dropped their car off at a car park that was much cheaper then the one offered at this property. Then with a taxi you gather the keys and then go to the apartment. Perhaps tell guests on line that the 2 bedroom open into each other. Therefore the privacy is not ideal if 2 couples are sharing but its great for families.

Huge apartment, super central right in the middle of it all. we loved staying in this place, super clean and the beds are crazy comfortable.

the outside of the apartment in the building is a little "creepy" for adults is not a problem because once you get into the apartment is perfect but the kids were kinda scared. Therefore i would recommend for group of friends and couples or families with kids who are maybe a little more brave than ours haha.

Great location and the place was massive - so much space and light. Rooms were big and comfy, there was quite few bathrooms. Also, there was a lift in the building, we weren't sure if there was and were a bit anxious as my dad cannot walk that much but that lift proved great and useful surprise. Beds comfy and building really quiet so we got good night sleep. Also, there was a big dinner table and quiet few chairs so we could all sit down and have a meal together. Decor elegant but simple, not overpowering. All in all great place, good value for money and we would love to be back.

There wasn't enought dishwasher tablets and bin liners, not a big deal but iI'm just mentioning so the host may look at it..