The room was spacious and with a very comfortable kitchen. The bedroom was spacious as well and a comfortable bed. The place is located in a good place within walking distance to the old city. The staff was exceptionally helpful with the little things we needed help with like an umbrella on a rainy day. Breakfast was tasty and abundant and the staff asked us every time if we wanted anything extra.

The place is located on a busy street and at time there was a lot of noise. Most of the time it was not an issue. The elevator is small but works ok.

The staff in this hotel are extremely friendly and helpful especially the guy on reception and the breakfast room staff. Though small, the breakfast room is adequate and the staff go out of their way to provide cooked breakfasts to order. The room was spacious and comfortable. All in all a very good experience. Don't let comments about the lift being small deter you from enjoying a stay in this excellent hotel.

We had a room with a shower over the bath. For some, this may be an advantage but we would have preferred a walk-in shower.

Good location for family. Eateries and shopping centres are about 10mins by foot. To old town one will need about 20mins by foot.

Perhaps the management could consider automated card systems for the hotel entrance rather than relying on the receptionist to open the door for hotel Guests to access the building. Some of the hotel guests and ourselves, had an incident where we had to wait for about 15mins before the receptionist came to open the door for us. Since it’s winter, therefore the wait can be challenging when one has to wait outside under cold weather with children in tow. Or perhaps get a buddy system where there is always someone mending the receptionist at all times :)

Convenient location, helpfull and friendly staff, general cleanliness

The choice for breakfast is limited but it is OK for several-day stay. Some apartments are open to a busy road, can be a bit noisy in there. The appartment is much smaller than you can understand from the pictures and soundproofing is rather bad. If your neighbours are quiet, all is good but if they talk in the corridor or even in the apartment, you can hear them very well. The elevator is very slow, so be ready to wait for it or use the stairs.

Breakfast was tasty, the hotel was spacious and clean, beds were comfortable, free water was provided, and the location was excellent. Highly recommend!

We had stayed at three places before, and none charged any extra fees, but here we had to pay an additional €16 for the city tax. It’s not a huge deal, but it was disappointing, especially since there was no information about it, and Booking said everything was included. Access to the hotel was only possible with staff assistance, and they weren't always around, so we sometimes had to wait a few minutes to get in. The worst part was the bathroom faucet—it was impossible to set the water to a comfortable temperature, swinging from scalding hot to freezing cold. It definitely needs to be replaced; it was a real hassle!

We rented on floor 1. Everything was good. The a head unit airconditioner in the bedroom wasn't quiet. It made a low motorcycle noise all day and night. I was able to change the setting and it got less noisy. The place is clean and above average for this price and location. Breakfast was included in our fare and it was great. Plenty of Kidz food and adulting food. Overall 9+ of 10. When the location is near something that's in a straight line the streets are not at all straight.

The cleaning lady took the trash everyday and looked for dirty towels but we never exchanged bc we would hang them.

Comfortable bed, cot for our baby, great breakfast included, lift up to the room, convenient for walking to the old town and the museum. The staff were friendly and helpful. We used the kitchen a few times to cook food for our baby. The national museum was very interesting and huge, we went for 4hrs and it wasn’t enough time but we saw quite a lot. It is also mostly pushchair friendly (apart from the dome at the top). There are also some nice restaurants close by, we went to the nest and nxm which were both really good. Also a local restaurant to the hotel was Karluv sklep which was really nice too and reasonably priced.

The rooms were on the warm side at night by default. We opened the window which made it on the cold side, but there may have been air conditioning as an option or alternative. We didn’t ask so it’s our fault. We would happily return again.

The rooms are more spacious than the standard hotel room. The stuff is very nice and welcoming. The breakfast is very good.

At first, we got a room with old appliances and noisy air conditioning, but they replaced the room after the ceiling started dropping. The beds weren't very comfortable (but it was like that in other hotels we have been on this trip).

The room was very spacious and had everything we needed. Breakfast was delicious with lots of selection and made fresh daily by friendly staff. The location is great as it is walking distance to the famous sights. The reception staff are very friendly and helpful. Restaurants and grocery stores around were very convenient. The bed was super comfy and made daily by housekeeping. Special Thank you to Karina who found my ring and neck pillows we left in the room and offered me to ship them to us. We would stay here again.

Nothing.

The breakfast is awesome, with various items, fresh fruits, cereals, etc. I missed having drinks with hot milk (cafe au lait, for example). The staff was very kind and even made an exception for me regarding the serving time, as I had a plane to catch. The location of the Hotel is superb. The size of the apartment is great. The beds are comfy. I would recommend and stay there again, for sure!

Unfortunately, the shower was too narrow, and we kept touching the shower faucet and turning it off. It was also slippery and I (and later on my husband too) almost fell. We missed having a microwave in the apartment as well.