The hotel was well located in Ginza. Reception staff very friendly and helpful.

The room was quite small for two Australian travellers with large suitcases. Had we been aware we would have booked a larger room. We did not have breakfast at the hotel as we thought the fixed rate was a bit expensive. We paid approx $60 for late check out until 3pm.

Overall it was a fine stay. You pay more for location than for anything else. The staff were friendly but not as overly helpful as you experience at most other places in Japan. There was nothing wrong with this per se but definitely had better experiences else where, and therefore the difference is notable.

The place is really charming in design and and is very unique, however there is really no place to sit in the lobby comfortably. So if your flight gets in early, you won't have a very comfortable place to wait. There's one little seating area.

Good location. Near to Higashi Ginza Subway Station. Convenience store is located in front of the hotel. Easy to buy drinks and light meal such as rice ball. Shower has enough water pressure and the width of stream can be adjusted easily.

Hotel itself is old one. Well maintained, but you may feel it sometimes.

Great location friendly staff, clean rooms.

They are very strict on the 3pm check in. Our flight landed at 5am with an 18 month old baby, so we were extremely tired and hoped the room could be ready early. Had to pay ¥3000 yen to get it 2 hours earlier. Tiny rooms.

The breakfast is very good with a lot of variety for Asian and western guests. The location is in Ginza 1 where the brand shops are located and the area not so packed with tourists。There are quite a lot of good restaurants nearby. it is about 15 minutes walk to the Tokyo Station. The room is equipped with a bunch of toiletries even combs, rasors, hair clips, body towels, toothbrushes etc.

The room although comfortable and already 15m2 , space can be better deployed still. The wardrobe is a very narrow cabinet and hardly enough for two persons unless the stay is only for one or two days. That space can be more usefully deployed to have a built in cabinet there because next to the cabinet is just space. Although there is a metro station right beside the hotel, one needs to change twice before reaching Tokyo Station due to the very complicated transport system in Tokyo. So in the end, one is faster by simply walking.

The location is excellent, within walking distance to all major shopping and food places.

The decor was a bit dated but still well maintained. The lobby area was cramped when just a few guests and their luggage's take up the space.

Ideal location a short walk to the main Tokyo Railway Station. A nice part of the city lots of bars and cafes nearby. Staff went out of their way to be a help. Cannot fault this hotel.

Nothing to put in this box.

This hotel's location is absolutely unbeatable - I love that it provides easy access to everything. The variety of brands available in the area, from cheap to exclusive to highly branded items, is definitely a major plus. It's great that there are options for halal and Japanese food nearby, ensuring that guests won't have to worry about finding delicious meals. And having convenient 24-hour stores like Family Mart, Lawson, and 7-Eleven close by is just the cherry on top! I would say it's a perfect choice for a comfortable and convenient stay.

Overall pretty awesome Breakfast are extremely delicious

Room WiFi are not stable Even on different device it seems to disconnect

Location is perfect for shopping in Ginza! Easy to walk everywhere or the train station / subway station is right down the street! Hotel is quiet. I stayed at a different hotel for my first 4 nights and this room felt like a palace compared to my last hotel! The bed was very comfortable too!

I went to check in at 2:15pm and was told to come back at 3, unless I wanted to pay extra. When I came back, there was a huge line. This seems like a preventable situation, if a room is ready, check in the guest. My room was a non-smoking room but definitely had an odor that someone had smoked previously. The lady at check-in wasn't the friendliest. I'd say that she was the only person I came across in Japan that wasn't friendly. Everyone else was gracious and respectful.