The rooms were big and the king sized beds were very comfortable. The hotel staff also offered us complimentary breakfast and there was a good variety of food available eg pastries, assorted cheeses, yoghurt, sausages, eggs, pancakes / waffles, fruits, cereal, oatmeal, coffee / tea and fruit punch. The L’Enfant Plaza metro isat the basement which makes travelling convenient. Key places of interest eg Lincoln Memorial, Washington Monument, Smithsonian Museums, were ALL just a walking distance away. The furthest was 2KM which is the Lincoln Memorial but that was manageable as we would walk last Washington Monument and WW2 memorial.

There isn't any laundry facilities and no laundromat nearby. The eateries which L’Enfant Plaza claim to have were mostly closed. Only Panda Express, Charlie’s and Subway were opened. The hotel is very difficult to locate as there are no direction. If you are taking the subwa, the path that leads to the hotel will bring you to L’Enfant Plaza and the doors into the plaza may not be open. The plaza is extremely quiet with very little footfall. It's unlike any shopping plazas I have seen.

Room and hotel was very clean and staff were all helpful and friendly. The location was good and close to the national mall. Although the room wasn't very big, having two king beds was great for 4 people. A/C was nice and cool which was great when it was over 90 degrees out and we could come back to the hotel to rest and cool off after a busy day.

The hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and expensive. The bathroom needs an active vent fan as the steam etc in the bathroom would build up. Beds were a bit hard. Wish there were better choices for food in the evenings - the in hotel restaurant menu is very limited at night as it's a business area and most of the places nearby close for dinner. Around the hotel is a bit confusing to navigate on foot.

We (including our 8-year old daughter) stayed 5 nights here in the midst of a scorching August heatwave, and were really glad for the great outdoor pool. We didn’t even use it everyday, but when we did, it was indispensable. And the pool is quite large for a centrally-located hotel, with an expansive deck area and plenty of loungers. For those looking for a quieter & kid-friendly scene, be assured there are no DJs, no bar, no “scene”. It’s perfectly quiet. The hotel itself was pleasant. The room (a double king) was large enough that we weren’t stumbling into each other, the bathroom/shower was clean, the beds plush & comfortable. We had a “breakfast-included” option, and were glad to start our day with it. The buffet isn’t huge, but varied enough that we weren’t bored after 3 meals. That indulgence added $50/night to our bill, but the ala carte price was $30/person + $18/child, so it made sense. The staff, unfortunately, seemed uninspired. Greetings were super subtle (even by the 5th day), and adding a gratuity to our check didn’t bring any mojo at all. Getting coffee was hit or miss (HINT: if you are walking around with the coffee pot, LOOK AROUND! I *GUARANTEE* people will want their cups refilled , and they will be grateful!!! Don’t look at the floor). Other meal options are downstairs in the house underground mall, which features numerous fast food counters and a few healthy choices. We saw quite a few people down there when walking to the Metro, but it seems depressing. Since this hotel is in L’Enfant Plaza, you may find the surrounding Brutalist architecture to be charmless (it is). The area nearby has zero charm, and the closest food destination is the wharf (15 min. walk), which is pretty but filled with overpriced restaurants that are not inspired to excel, given the constant march of tourists along the water.

Spacious rooms. Excellent location. Friendly and helpful staff. Breakfast was pretty good for the family. Handy Starbucks in foyer and little hotel shop with snacks and drinks.

No room service, tiny fridge for a suite, for a family staying 6 nights. I asked but, they couldn't give me a bigger fridge or a second one. The pool was handy but is definitely for kids under 12. They were really enjoying it but not a great atmosphere for a restful dip. Also the general ambiance is like a monolith from a former era. Lots of big empty spaces - odd place, but rooms were renovated and decor was fine.

very clean

I paid extra for a city view, but the view was not that great, pictures don’t depict that well.

From check-in to check-out, all staff I interacted with was friendly and helpful. The front desk staff made check-in easy and took time to go over the layout of the hotel and guided us through a map of the city and metro. The cleaning crew was always hard at work and cleaned up our room whenever we asked. The location was perfect. Direct access to the Le’fant metro station. Walking distance to shops and restaurants at the Warff. Great hotel and great location.

The only negative is just typical of big city hotels. Lack of parking in the area and hotel valet is expensive, but like I said, on par for big city stays.

Great location near the Wharf for dinner and having a taxi rank and metro beside the hotel was also ideal. Shopping mall and atm located downstairs. Pool was lovely. Breakfast was ideal, good choice between continental and full breakfast. Staff were lovely. Room and bathroom were beautiful. A large tv in the room and loved the option of using the chromecast on the tv to cast apps on my phone up to large screen.

The hotel lobby and room were like ice, had to turn off the aircon in the room for the entire stay. The aircon settings wouldn't go high enough.

We had a great stay at this property. We travelled with 2 adults and 2 kids and were grateful for 2 king beds. The kids enjoyed the pool after a day of exploring museums. The metro is easily accessed below the property which makes getting around the city even easier! The new wharf area with plenty of good restaurants is a 10min walk - it was fun for an evening but wasn’t where we wanted to eat every night. We found the majority of the places we enjoyed to eat were on the other side of the mall - but we just took the metro and all was good!

The room was fantastic and very comfortable. We requested to be in a quiet area and our room was very quiet. The bathroom had a lot of counter space which was fantastic. The hotel is located very near the Metro as well as restaurants and the National Mall.

There was a "window" in the bathroom that allowed light into the bedroom. I'm sure this was a cool design feature but the bathroom lights are on a sensor so the light always came on when someone went into the bathroom - which was not great in the middle of the night. The hotel is a bit pricey but is not horrible considering the quality and location. We ate one meal in the hotel reastaurant. The food was good but it had the feeling of being in the bar, albeit a nice one. Would have liked a little more separation since bars can get noisy.

Location was great. Daily room service. Turn the light on and they made up our room and fresh towels.

Valet/Bellman process. Just wanted a cart to unload our stuff on and the only one available was by the bellman. Deadbolt for room was broken. Called it in, maintenance came to the room but never fixed the issue during our stay and never communicated as to what they were going to do about it.