The location, the ease of access from the station.

There is no 24 hour room service/restaurant within the hotel for food. There are 4 coffee pods, 2 glasses, 2 sets of different sugars and just 2 creamers - It didn’t balance out & no stirrer. blBreakfast was not included in the tarriff.

we used the main restaurant for evening dinner one evening. We had large steaks and they were cooked to our liking and were delicious. We used the hotel bar every evening and found the drinks prices were OK. The location of the hotel in respect to Capital Hill and Union Station could hardly be any better. Both were about a 10 to 15 minute walk away. As for a busy avenue full of bars and restaurants, again about a 15 minute walk. I've marked the view from our hotel window down because all it did was look across the street at office blocks, so no real view of any consequence. That said it wasn't a horrible view of some back street either.

nothing much

Very friendly and helpful staff. Beautiful Hotel. Nice bath toiletries and thick towels. Very comfortable beds and bedding. Excellent food and drink. Attentive staff. Quick and easy valet. Great location with views of Capitol. Hotel restaurant is amazing. Also local eateries available if you like to venture out. Pool at hotel. Smoke outside on premises. Front desk answers phone and makes sure all requests are fulfilled in a timely fashion. Excellent Hotel.

Restroom signs in lobby need to be more obvious. Front desk staff should remind guests of the amenities available for valet, breakfast, pool and outdoor smoking. These are all great details for this hotel and it would add to their amazing service .

Good location, near Amtrak, metro, and DC Circular bus stops. Pool. Helpful staff: our room was ready early, free luggage storage was provided from checkout time till train time, large sturdy loaner umbrellas were offered when needed. Some other reviews had mentioned having to deal with many homeless folks in the hotel area, but we didn't see any.

Not much. The lobby is one level down from the sidewalk, and the sole up-escalator was broken during our stay. The pool (which we used every day) ran out of towels once. Wish the room had a microwave.

The location was wonderful, the service was good. The staff was very friendly and helpful, the beds were very comfortable and the room was clean.

I have stayed in much nicer rooms for less but I guess the location is what you pay for. I really didn't have any complaint except it was expensive. We paid as much for 2 days here as we would have paid for a whole week at other places we go such as the Smokey Mountains in Tennessee.

The restaurant food was very good. The ribeye was huge, cooked expertly, and the sides hit it out of the park. The gym is not your standard hotel gym. Nice Life Fitness machines in their own area, dumbbells up to probably 60lbs, and plenty of cardio equipment (some peloton machines in there). Pool is small and 4.5 at the deepest but it’s clean and is in a glass wall/roof area.

Parking. Got the valet service when checking in. Big sign saying “$62 over night” (plus other hourly rates and whatnot but overnight was the highest charge). We handed the keys over when we checked in and called the valet upon checkout. $62 per day,+$20 “destination fee”,+ $4 “destination fee tax”. Really put off by the lack of transparency. Unless you want to spend $85 a day to park your car, find a garage nearby and walk.

Can’t get any closer to the capital!!

It’s not their fault, but they are in a closed zone during times of inaugurations and other things of importance with the president. We couldn’t get picked up from a taxi or uber at hotel and had to walk. They had a golf cart shuttle but in 16 degree weather and everyone’s luggage it takes a long time to even get a ride.

The fact that it has a store and Starbucks in the hotel. Rooms were spacious.

The lobby and restaurant area was a tad too cold, but acceptable. Due to location took a lot of taxis, but taxi cost was reasonable.

Very spacious room, they were able to provide a pack n' play for our 10 month-old baby. The room and facilities in general were very comfortable. Breakfast was good-tasting, varied and was served from 6:30am to 12pm, ideal for travel with family. The hotel has a fantastic location in a quiet area, well connected to transportation and a walking distance from the National Mall. Our housekeeper Evelyn was adorable, friendly and took great care of us. The breakfast hostess was also super friendly.

The man who checked us in when we arrived was not very friendly or informative. We did arrive at 11:00pm on a Friday, not a great day and time to be working, but we also had a very long day of travel and expected more kindness and empathy. If not for this employee, I would have ranked the hotel with a 10.

We liked that it was close to Union station, and tours and trolleys started here. There are plenty of options to eat at Union station. Staff were good at the hotel, free bottles of waters were provided, refrigerator in room, ample amount of shampoo, and body wash were available daily. The room size was good, and generally, the hotel was clean.

Nothing