We stayed for 7 nights in August. The hotel is in a great location, not too far from the metro and within walking distance of many sights. We liked that it was across from the series of ponds which was great for walking or running. The room (our 3rd) was very nice. It was spacious and the bathroom was nice. There seem to be many different sizes and styles of rooms within the same category and we didn't like the one provided initially so we opted for a smaller and newer one for our first night until we could get a better one in the category we booked. Others reviewers had raved about breakfast so our expectations were high. To us it seemed decent and it had very healthy options but not a lot of variety. We have definitely had better and also worse buffets. The staff were very friendly, apart from the person who checked us in. We didn't get a good vibe initially but it got much better from day 2 onward. Their cozy hour, offering a free drink was a nice touch at the end of the day. We would stay there again.

A few little things - our room was not vacuumed, the gym is small and has limited equipment and I think I would worry staying there in mid-summer because the rooms don't have A/C. Our room was definitely on the warm side for a couple of nights. The fan provided did help. Bike rental is expensive at the hotel given the quality of the bikes.

The new rooms are really lovely. Amazing decor, comfortable, spacious, lovely bathroom.

We initially got put in an old room (superior double) and it was nothing like the pictures advertised - it smelt of drains, was smaller, had a bed with 2 single mattresses side by side, had no decor and an unattractive bath shower. I don’t believe that these rooms should be given to people who have booked using the pictures that are shown on booking.com nor do I think they should be priced the same as the newer rooms as they are miles apart in terms of standard. I think the hotel needs to honestly show photos of the old rooms and give people the opportunity to book these rooms for cheaper if they choose to.

Breakfast wasn’t included for our stay but there was a really cute and fabulous market place so close to the hotel where we found excellent breakfast and lunch options

We wished the hotel provided free loan of umbrellas for guests. Traveling from USA of course we didn’t considered to carry an umbrella with us in our luggage, we were surprised to see that the hotel offered umbrellas for rent paying a day price. The hotel could have been generous with guests regarding this matter. On vacation the last thing we wanted to do was fumbling with the paying machine for (very needed) umbrella’s rent.

This is the 3rd time I have now stayed here in the 5 times that I have stayed in Copenhagen The location, the facilities, and the value for money are part of why I return to this hotel as a choice among many nearby .However, the primary reason is down to the friendly, welcoming customer service approach from their staff, beforehand with requests ,the check-in experience team, and bar staff alike. Cleaning standards are high. The catering team is helpful .The chef offers a very vast menu catering for many dietary ranges, including GF too. The hotel has a very relaxed feel, even amongst their busiest days or cosy hour that overall If you're in search of the famous Danish Hygge culture, you'll find that here with selected "cosy hour" drinks 5pm to 6pm daily on the house A spa salon on site, too

Nothing . The team are quick to respond to any challenges you may have or queries I had a small disappointment on my last most recent trip, but team member Amellie's approach showed empathy, was apologetic, and demonstrated genuine desire to find alternative solutions. The alternative was very much appreciated ..thank you Amellie good choice!

Fantastic rooms, common areas, location and personell. An overall great experience and a best practice in how a hotel should make their guests feel. Top notch!

A sidenote: the pictures suggested access to the general spa area would be included in the price. Unfortunately that wasn’t the case. 1h for about 33 Euros was a bit surprising (and too pricey for our taste)

Hotel was nice and quiet. Great location. Close enough to walk to the station to get on a direct train to the airport. Close to numerous restaurants, bars and supermarkets.

The bathroom design was not great. The open shower design always made the bathroom floor wet. The sink was too small and the handle orientation always interfered with trying to use the sink normally.

Stylish, great location and great facilities

Room didn’t have air conditioning so meant we had to have the window open which was loud at times

We especially loved the cozy and pleasant multi-tierd outdoor patio area and indoor bar area. We found all the staff to be extremely pleasant and helpful. The location was close walking distance to the train and city transit system. We had a lovely view of the river from our room which was beautiful at night. We loved the storage space for unpacked clothing and also the quality of the breakfast offerings.

The only reason I am not giving this hotel a 10 out of 10 is because the bedroom pillows were lumpy and need replacing. (A very minor detail from my husband is that he would have liked omelettes on offer at breakfast.)

The room is big enough to open 2 luggages. The bed is comfortable. It is clean and tidy. The breakfast is very good and has a lot of choices of food. I love to make a pan cake every morning. The location is good, only 10 minutes from Metro. In front of hotel, the view of river is beautiful. Close to the hotel, there are supermarket, restaurant and even a coin laundry.

I am not used to open shower anyway. Water is leaking all over the bathroom while shower. The stairs at the front door maybe a bit challenge to elderly clients.

Had an amazing stay at the Hotel Kong Arthur in Copenhagen! Really good location, walkable to pretty much everywhere in Copenhagen and also very near to the Nørreport station. Plenty of places to eat nearby including Torvehallerne. The rooms were spacious, well appointed, and there was a touch of Danish humour with the message under the bed and on the do not disturb signs. Breakfast at the hotel was delicious and a very calming start to the day with plenty of great options, especially the highlight of being able to make your own waffles (a lot easier to use than it looked at first). The best thing about the hotel was the incredibly friendly staff, from reception, to the bar (the cosy hour is another nice touch), and at breakfast. Nothing seemed too much trouble, with plenty of smiles and a willingness to engage with hotel guests. Would definitely recommend a stay at the Kong Arthur Hotel and hopefully will be back for any future visits to the lovely city of Copenhagen!