Central and safe location. Staff was very friendly and accommodating. Food types and restaurant options were many. Variety of pool options to choose. Lots to explore. The property provided additional nightly entertainment. Enjoyed the casino. While it was kid friendly, both parents and staff ensured kids were well mannered and not disturbing other guests.

The toilet in room 11103 had trouble flushing just regular tissue at times. Took 2, 3 flushes. Additionally, the Score was the only restaurant open between 3;30 and 6 for non-diamond members, which made getting food during that time very difficult, as most of the resort was hungry at the same time :) A second option would be great.

Royalton Bavaro has absolutely everything you need! We didn’t want for a single thing the entire week!

Bali bed rentals were advertised as available for everyone to rent but were only available for diamond club. “Scoops” was advertised as a great gelato shop but actually had no gelato or ice cream. We couldn’t get wash cloths to our room the entire week.

All Inclusive!! Welcome drinks given as you check in. Food and drinks were amazing and readily available throughout the day. Most staff members were super friendly and communicative. The Beach area was to die for, the lazy river was the best next feature. We spent a couple of hours just going around and enjoying a nice cold drink along the way since they literally have a bar located in the lazy river where you make your pit stop to refill and you just keep going!

Beds were uncomfortable but it didn't affect our short stay. Both times at the restaurant dining that wasn't the buffet area we had to wait a long time to get a table if we didn't make a reservation and then after you got sat down it took another 20 minutes or so before someone acknowledged you and got your drink order. The dining experience both times lasted over 2 hours not including the hour wait just to get seated. So I recommend making a reservation. Longer walks to most restaurants but with all the food you eat, I guess we need that extra walking just to burn it off!

The staff is 10/10 they go above and beyond for everyone and make sure your stay is amazing. They go all out for entertainment they take into consideration kids activities all day which I loved.

The only issue was lunch time ! There wasn’t real food for as lunch options just burger and hot dogs.

the pools are great, the room is comfy except for the mini-jacuzzi that is in the middle of the way (my personal opinion). food was good, especifically breakfast and dinner. the brazilian grill was amazing.. bed was comfortable and the room is up to date. very pretty and clean areas. night shows are entertaining.

i believe if the hotel welcome kids, they should have more food and entertainment options for kids - or smaller kids. also, didn't like that the only open buffet for Lunch is a small one near the beach, the other ones are only for hotdogs and stuff like that. lacking options at lunch.. sports bar receives you on your last day telling you that food will last 1 hour aprox to come out (they serve burguers and hot dogs... did not understand that). had to leave without eating that last day because baby was sleeping and couldnt go all the way down to the beach buffet to get some food.. the beach had too much Sargassum , we couldnt get in.

The overall facility was lovely to enjoy. We really enjoyed the SPA and learned that they have a hydrotherapy included so if you have an appointment, you should get there early.

Our toilet was not working. We were told we couldn't flush the toilet paper at all. Even still, it took multiple flushes for any waste to go down. You could also see that the facility is need of an upgrade.

Overall, great atmosphere & amazing staff! Niruk was very helpful & made sure our stay was as good as possible! Very good customer service. This is a resort I would recommend to everyone.

Diamond club services and our room butler service Especially Eduardo and a beach service with Super Starling:) Our room was great and Diamond pool Great Cabanas and beach/pool chairs Great room cleaning and food was ok Great stuff and fast service at the Hibachi (ZET) restaurant

Every restaurant we went time waiting in a food was 60-90 minutes Steak House made a nice lobster presentation but it was difficult to cut on a little table with many plates and a baby. We asked to clean and bring it back but Chief didn’t help us In Brazilian they brought chicken/pork and turkey at the end when everyone was full with rice and salad bar. room food delivery 60-90 minuts Bad phone service The worst is a problem with golf carts ride to the restaurant or back. It’s hard to catch one or they put a lots of suitcases in front of you. Or take another people who came later on. That’s awful! Why didn’t make separate service ride with people only And luggage And some drivers weren’t nice

All of the amenities, close to beach and excursions at hotel

To be honest there was nothing that I disliked, everything was perfect

everything

it needs to have more events and maybe a disco tech and more variety of music including Spanish music.