Very nice and clean

The room was great, super comfortable for 4 people. It was the family room, I think, it had 2 separate bedrooms. Bathroom was perfect as well! We had dinner in the restaurant and it was great. very good food :) Breakfast was okay, many options available and it opened at 6am it was winter so we didn't enjoy the pool but it looked good for the summer time.

Bad wifi signal, only complain. Just a note, the hotel is located in New Aswan, not the main/center city. It's in the middle of nowhere, just a small supermarket but you can't walk anywhere. It didn't matter for us since we just spent one night and left super early.

The hotel staff and check-in were great; they let us check in 5 hours early, which was so good since we were on a train trip for 14 hours. Also it is easy to organize a driver to pick us up from the train station. The room were great, and hotel looks in a good condition too... It isn't far from the city but not so acessisable to the city since you will need taxis to move around (no uber). Theres a small supermarket next to the hotel if you need anything.  It is a great place to relax and stay away from the city.

We had some small language issues between us and the taxi drivers; but something massive. Not everyone speaks English in Egypt.

Pleasant and accommodating staff! They also had a free shuttle accommodation to and from the city, when requested. I think the location, which is on the city outskirts, is perfect... not too far from the airport and close enough to the city.

We had a hiccup with communication. I would advise them to train staff not to say yes or ok if they do not fully understand. However, this was only one member on their team. Also, it got a little uncomfortable using the pool facilities, as a tourist. The locals who came to cool down were very judgmental even though my friend and I followed dress code and were mostly covered.

Everything is amazing. Very nice and comfy rooms. Great staff. We used taxi all the time so location was ok for us. Breakfast is not so generous for vegetarian people :)

Location is 10-15 mins far from center but its actually better. Because there is no noise in the rooms. So quite and nice.

The hotel will be a wonderful attraction once the development in new aswan is complete. Loved that the room was completely modern. The most high end finishes from all the hotels we stayed in during our travels. Transfers between city max aswan and city max new aswan was free of charge which was a great plus for us. Breakfast was arranged in a to-go bag when we checked out the morning which was pleasantly surprising. Receptions lady instantly changed our perception of the hotel with her friendliness.

New aswan is 25% complete with its development and there is only one shop and one hotel in the entire main road. Main road was very messy and noisy due to the improvements. Once new aswan is finished built I would love to return in a few years to see how this new and extremely modern city will bring flocks of tourists. Distance to the city was about 20 mins drive by cab. We usually didn't return to the hotel to take a rest because of the distances we needed to travel from the hotel to the main hub in Aswan city. Breakfast variety was very limited.

The reception girl was very friendly and everything was very good, also the rooms were clean and comfortable and I think it will be one of the best hotels in Aswan when it is fully operational and so is the place around because the location of the hotel is in the new city of Aswan which is not completed yet and it is about half an hour away from the city center Old and about services

I had hoped that the aqua park would be operational during my stay, despite my earlier knowledge that it would be out of service until April

Breakfast wasn’t open until 8 am although we were told by the receptionist the night before that it would be served at around 7 am. We would have preferred a buffet style breakfast with some choice. Otherwise although we stayed only one night it was comfortable in every other way.

Breakfast - especially the time it was served- a little earlier would have been better.

Appreciated Mr.Islam Mr.Mustafa very good model’s and mindset to deal with them all support given flexibility politely. Definitely we plan to visit this hotel again . Also special thanks to Mrs / Rawan who organised our booking on phone. Thanks .

Little bit far from center but that’s our private needs as a quite place away of noisy.Thanks

Rooms were spacious,clean and newly renovated. There is a convenience store just outside the hotel for any essentials and snacks. It was too cold to use the water slides outside but it looked clean.

Breakfast lacked variety and was fairly basic. A coffee machine would be better than instant coffee as well.