Attentive with my family. For starters booked the wrong location. Booked in Ataco but really needed the one in Naranjos. When we arrived late into the evening dreaded the 2 hour drive the same direction we had just taken. The staff did the impossible to adjust between themselves because we did not qualify for a refund through booking site. They went beyond the call of duty for us. Tremendous help really because we were traveling with two little ones and were beyond tired. That same evening enjoyed dinner and drinks and their staff there was also incredibly nice. Will be back for sure!

Very nice small hotel with super friendly staff and amazing views. Lots of breakfast options and also great snack platters for the afternoon with a tasty cocktail after a long day on their terrace. The road is uphill but perfectly durable with a regular car, just drive slowly, it’s only like 300 meter uphill.

No hot water, only lukewarm water (which is often in El Salvador, but not always). For this price and stars I definitely would expect hot water.

We absolutely loved the facilities. It was a beautiful stay in Ataco 1800, the views were a little bit clouded over due to burning of sugarcane & the off season. Over all the property was incredibly beautiful.

Our specific bed had a very heavy blanket on it. It was not very comfortable at all. When ordering some of the meat choices for the steak, the staff didn’t know what the cut of meat were or why they were different prices.

The hotel has an interesting, breezy layout and our room had a beautiful view. The beds were comfortable and the room was dark and quiet at night. The rate included an excellent breakfast.

The hotel is located up a hill at the end of a stone road. It is a short walk to the center, but you do have to walk down that hill to get anywhere. The building itself is showing a bit of wear and tear.

It is a uniquely designed property beautifully situated up a small hill. Great views over the surrounding hills and mountains. The decor a combination of colourful plants and crafts which enhance the property’s look. Out room was on the top floor so we had a lovely view from the Juliet balcony. The bed was firm but comfortable. The towels were deliciously soft! We ate one dinner and had two breakfasts included in our rate. The food was very tasty and nicely presented and the staff very polite and friendly.

it would have been nice to have an in room safe

The place is really nice, the room was pretty big and the food was great. Really liked the breakfasts.

The street you have to go through to get to the property is in a really bad state, you can access with any type of car but is has a lot of holes.

The location was great with a spectacular view!

The only problem is the drive right up to the property. The conditions of the road on that block is terrible. Thankfully we drove an suv. A regular sedan car would probably get some type of damage with all the pot holes.

Beautiful hotel in a gorgeous location. Staff were friendly and helpful. Our bed was comfortable and the view from the room was beautiful. A nice breakfast was included and the grounds around the dining area are a lovely garden.

Beware that the road coming up to the hotel is on very poor condition.

The location and the hotel are great, breakfast is ok, depending on what you like, but it's all standard El Salvador food. Overall was ok.

The bed was comfortable, but the comforter was so thick and heavy that it looked like a mattress. It was impossible to sleep normally since it was too hot and heavy under it. The hotel should use normal covers, comforters, blankets, or anything that is normal weight. Also, the wi-fi works only in the restaurant, it doesn't work in the room.

The room had a beautiful view. The room was nice and clean. It wasn’t cramped. The restaurant was beautiful with delicious food. They had a small playground.