So the staff amazing - I spoke to at least 4 different receptionists and they were all very attentive thoughtful and wanted to help. The room was big and the beds were very comfortable. There’s a representative of a travel agency in the main hall and she too was very nice - we booked everything through her and the prices were competitive.

The elevator situation is difficult- the 3 elevators are slow and there’s always a queue in peak hours like breakfast, lunch and dinner. The structure is in need of a make over specially at the indoor pool area. But overall I would recommend this place.

The hotel is a little old but a very good one especially for family guests. Had a big and quiet room with comfortable beds and nice town view. The location is good and safe, the hotel pools offer good refreshment to the guests, its breakfast is excellent, its staff very friendly and helpful, they also offer good trip advises and services for taxi / Uber bookings. We enjoyed our stay there.

Nothing negative to report.

It was clean. Very nice. The staff was very friendly. It was near the things we wanted to do and few restaurants.

The elevators were small, even though it states it fits 8 people. If you have luggage or a huge group, I’d be mindful of this. Also, you need to use the key card to turn on the electricity in the room, including the outlets (if traveling in Brazil, this may be a common occurrence in other hotels) - make sure to charge portable battery packs overnight as you sleep.

o tamanho do quarto

a limpesa do quarto

the breakfast is awesome!!! it has pool for everyone, the kids pool, the big one is great and also you have one cover pool with hot water.. was so nice

I payed for dinner include but the drinks are not included :( and you need to order drink from the options that they provide, also the car park is not included you must pay for it

Great location with a yummy restaurante right next door and attentive and helpful staff. Really great breakfast. Walking distance from the maim shopping street. We had to check out hours before our bus left and the hotel let us leave our luggage in a safe place at the hotel.

Kinda run down, the energy in the rooms would flutter, the inter room phones didnt work and the elevator was small and slow and usually had a long wait.

The hotel is a bit old but well maintained and in a very good location in th city center. The staff are very helpful specialy Angela, Katarina and Lucas at the reception are super nice and friendly. We were 3 adults and 5 kids; they were very nice. The room is huge and the beds are aso comfy. There is an indoor pool and also a big outside pool with a big slide. Lots of other entertainment available as well. It is a great hotel for family and the staff are so kind and helpful.

Very centrally located, could walk to many eating places and one block from the main shopping avenue! Nice pools, reasonable breakfast, reasonable rooms for the price. Very happy helpful reception staff

One day the maid had no idea of making up a bed, nor cleanliness, however another day another maid was great! Food was a bit pricey, but good.

The staff, the location, the indoor swimming pool was plus on the hotel amenities.

The quality of the breakfast and quantity sometimes don't work is much better and have good quality for reducing the waste and disappointments.

This place is a resort located downtown with everything you need. 3course Diner at the restaurant was great, breakfast as well. My room was spacious enough, and let me not forget about the super friendly staff day and night.

None.