The staff were so friendly and helpful. We were able to check-in early free of charge which was amazing as we had been travelling all night and really appreciated being able to rest rather than wait for 7 hours for the room. It was really clean and had everything we needed from good food to a comfortable bed and bonus the of the pool/sauna/steam/jacuzzi.

The location was perfect for us as it was by the airport but if you like to be within the action, the hotel is not within walking distance from much, though I don’t think this is unusual for Abu Dhabi in general.

Facilities cleanliness staff Novotel and IBIS are lovely hotels for a stay over. Staff are exceptional in their service. Front office was so efficient and was so kind, Mohammed made the check in experience so smooth. Breakfast buffet was lovely. F&B staff is very attentive and always treats with a smile. Khaing from the breakfast restaurant was so helpful and has a very positive attitude towards guests. Ajith and Chamara was so professional and supportive from F&B. Sauna, steam room and Jacuzzi was a added icing sugar on the cake. Checkout was Soo smooth Sudu and Roshani were expextionally helpful and had a has a really an amazing positive attitude. So pleasant to walk into. Overall it's a good experience, will continue to use IBIS and Novotel

Bellman wasn't an option

Systematic steps from booking to checkout (supportive in early check in 🫡) receptionists gorgeous and soft, respective in communication, guest relationship and support (name forgot its day shift 1 nepalese(Rohshini like name) 1 sirilankan (Ushni like name) Room boy is good, supportive and respective Sheesha cafe staff also respective stay was comfortable and kept in memory book.

No outisde balcony or sitting area next to room as we were at 13th floor ( i know its safety precautions but we like to sit out thats y) Outside Sheesha lounge music 🎶 was there which was till 12:00 i think so which affecting us while we were in room

Didn't have breakfast but had lunch-dinner and the moment it was served I knew this was going to be expensive. Great quality food hands down. About 25 euros but definitely one of the best meals I had period. Great service Great room service, Friendly Reception Staff, amble secure parking with very Humbled and Courteous Staff. This was equivalent experience to treatment we got from another Hotel which costed twice as much last year. I would stay here again unless if having a beach is a must.

The Internet speeds but that's Country wide nothing to do with the Hotel.

We had done our 2 rooms booking around 6 months back costing us AED 559. When we arrived, we were given rooms on different floors. We requested the staff that we are a family and need rooms besides each other. Since there were no rooms which included this request, the team gave us a free of cost upgrade to suite rooms. Thanks to the front desk manager Salem and the lady at the front desk too (forgot her name). The staff was so cordial and so courteous. They answered all our queries and kept us satisfied. Also one more thing. Hotels in Abu Dhabi allow you to get outside food into the room. So that is a blessing in disguise especially when you are traveling with kids and senior citizens.

Everything was excellent.

The location of the hotel was outstanding, offering breath-taking views of both the canal and the sea. While the rooms followed the standard design typical of Ibis Budget hotels, the overall experience was quite pleasant. The hotel excelled in terms of its on-site restaurants, cafes, ample parking, and its commitment to cleanliness.

The location of the hotel was outstanding, offering breathtaking views of both the canal and the sea. While the rooms followed the standard design typical of Ibis Budget hotels, the overall experience was quite pleasant. The hotel excelled in terms of its on-site restaurants, cafes, ample parking, and its commitment to cleanliness.

Nice Belgian bar, nice rooms and friendly staff. It is close to the airport (taxi was cheap, I think less than +/- 50 aed) and also to the mosque.

The reception staff told us to call 30 min before leaving to get a take-away breakfast bag (we asked this question while checking in the night before). We called at 5.30 am, however, they told us it was not possible anymore since we had to book this much more time in advance. We were a bit disappointed since we had to leave to the airport.

Affordable place for business users. Nice rooms, comfortable bed, excellent service. Hotel staff are very polite, from the room service to the receptionist they are all very good.

The Belgium cafe is rather strange place. Feels more like an average sports bar than restaurant. Food is good, might take a bit longer to bring the meal out.

The hotel is really nice. There are restaurants in the structure and with my reservation the breakfast was included. The personnel is kind and helpful, they even refunded part of of the money, as I had a discount with the Ibis hotel. The room was clean and the bathroom was really nice. The price is honest for what you get.

The location is the only thing that I did not like: it is very far away from Abu Dhabi downtown and there is not much to see around. At around 20 minutes walking there is Al Qana, which is a big mall, with peculiar aesthetics. Other than that, there are a lot of buildings under construction. Moving around require to call an Uber, which is expensive in the Emirates capital. Public transportation in Abu Dhabi is not very efficient.

Room was very good and location was nice. Food was also good. swimming pool was neat and clean.

Location is far from the main city. It was summer time and i was expecting discounted rates but Booking.com charged way higher than my expectations. If i managed the booking directly that could be way cheaper. I booked for four nights later i wished to cancel for rest of the two nights but hotel management could not do so as the reservation was done through Booking.com. There must be some relief as anyone can have any emergency and change of plan. Thanks