Rooms were a great value for the price and location is perfect for those wanting to be on west side of Lansing (extremely close to Horrocks for a must see visit). Breakfast bar was well stocked, large pool and hot tub to relax in. I do recommend towels be brought to pool yourself because they were not stocked. Front desk staff was amazingly helpful (don’t recall her name but she was great and checked us both in and out. One of our rooms was the 1 bedroom suite and it is extremely spacious and includes 2 tvs so visitors can enjoy seperate shows. Parking lot was full and offered ample parking, easy to get in and out and close to lots of shopping and dining options.

Hotel is dated and could use some upgrading (but still good for price) and the elevator was not working which made going to and from rooms tough since we were on 3rd floor. I was told it should be replaced in April. Some parts of parking lot need repaved and potholes filled in. Need towels in pool area and more seating in pool room also as there is only a handful of chairs and tables. Even with all this, I’d recommend staying again and we will stay again at our next trip to Lansing area also.

Great facility, can't believe how inexpensive it was. Clean and comfortable.

The only issue is that evidently other guests were smoking pot in the parking lot and we could smell it in the hallways at times. This is an unfortunate reflection of Michigan right now since it was legalized, not sure how to curtail this, but we did get cigarette smoking out of restaurants and hotels so hoping this will change.

The staff was always available and friendly. They were happy to accommodate our needs.

I booked thru Booking.com twice and each time there was a huge issue regarding what Booking.com was willing to pay the property. I felt as though I were caught in the middle. The staff member worked hard to get the issue corrected but I feel that Booking.com was less than helpful.

We stay at this Comfort Inn whenever we come to Michigan. The staff is the best. Checking in, questions regarding maintenance, housekeeping, every person there is so accommodating. The breakfast is always hot and delicious, hot tub and pool are a great way to end the day. The location is great, lots of restaurants and shopping within walking distance. We often enjoy ourselves so much that we extend our stay.

The elevator was broken

the room was great large and roomy, good shower pressure and the t.v. was the size that is needed. the bed was great and location couldn't have been better. the business center was simple to use.

the parking lot was good but it could of been planned different (had walk a long ways to the front door). lots of MJ being smoked on the balconies (don't like the smell). Big rigs parked on the street were in the way of getting in and out.

you allow pets and we have a very well behaved dog. location, so many good restaurants to choose from, near the hwy so it’s convenient to our activities, your breakfast foods include protein (I love the scrambled eggs and sausage) and more choices. #1 on my list is housekeeping. the ladies were always friendly and made sure we had plenty of towels etc, soap, tp, Kleenex etc. oh, yes, you’re close to Hobby Lobby!

the room smelled stale like it hadn’t been opened up or used for a while. someone was smoking in their room at night down the hallway.

We were happy with this hotel for the money. It was clean and the inside was nicely redone, even though the bones were quite old. The breakfast was great. The woman who checked us out was very friendly.

There was a smell of smoke in certain parts of the hotel including the front desk because the woman checking us in had a very strong smoke smell. The walls / doors did not do well blocking out the sounds/smells.

Service was great, the room was clean, the pool was open (which REALLY helped my 4 year old get through a bunch of boring adult meetings since he could swim in-between to get his energy out appropriately), and even though the hotel was pretty far away from where we wanted it was at least super close to the highway and lots of restaurants, stores, etc. that helped make up for that.

The bed could have been a bit more comfy, especially the covers, but it was pretty standard for a decent hotel. Same thing with breakfast - definitely could be better but met what we'd expect from this kind of stay.

We booked the room to attend a Michigan State game. It was conveniently located but not too close to campus (we had kids with us). The beds were comfortable and the breakfast was tasty. The kids enjoyed the pool

It is a little outdated but we were expecting that when we booked based on photos. There was a stain on the chair cushion. The king bed was nice but the couch bed was not as comfy but it's a couch bed so they typically aren't.

The staff was amazing. Everyone working was extremely helpful, accommodating and friendly ..everyone from the front desk, house keeping and maintenance..I would stay here again based on the staff alone.

Slightly outdated and carpets could use a good shampooing throughout