The host is very nice and friendly In the heart of old city I would say a bit expensive, with all discounts we paid 150 out of 300 Nice view The bed is exceptional, adjustable for back and feet And the shower which has a built in sauna is really nice Breakfast really good Would be useful some instruction on how to use Apple TV, sauna from the shower and I didn’t know how to use the HiFi Bose speaker

To really fulfill the 5 star I would recommend the following: -cleaning in detail the dust and the web on the ceiling -a smart TV would be a plus -shower to be deep cleaned because mold starts to appear(probably because of the built in sauna)

Location right in the heart of the old town. Breakfast was really generous-sufficient for both breakfast and lunch. Very well appointed apart hotel with small kitchen and dining area. Above a cafe where the friendly owners and staff act as reception and liaison during your stay. Fully adjustable beds are offered- possibly gimmicky.

Some of the technology is old and not explained enough to use. Recommend visitors to download Sonos S1 (older) app if you want to connect to speakers. The spa shower takes some working out too. Not sure the ‘wine fraiche’ works but the fridge is very useful. No kettle provided but pans are provided.

A really lovely, very clean and modern apartment in the heart of Annecy, location could not be better. Owner was easy to deal with after a change of check in time and took his time to show us around the apartment. Split over two levels the recently converted apartment has been built to a very high specification, specifically the shower which is an experience on it's own! Bed was very comfy but unfortunately as we were only there for a one night stop over we never really got to use the kitchen and lounge areas which were fully equipped and very inviting with a gas fire. Great place to stay.

Check in was stated to be until 20:30 but we got a call at 18:00 to say the latest checkin was 19:00 and we were an hour away!

Very nicely renovated. Centrally located in the old part

The hotel is absolutely beautiful and the management really friendly. You could not find a better location in the heart of the old town of Annecy. There is the underground car park of St Claire right next to it, so it is perfect if you travel by car. The studio we stayed in was amazing, and the attention to detail was exceptional. We had a cute little kitchen, an eating area, and the bed could be adjusted to different positions. The mattress was so comfortable.The bathroom had a hammam and a fantastic shower. We had a delicious breakfast delivered to our door in a basket. Even though it was in the heart of the old town, it was very well insulated and quiet in our room. There are lots of restaurants, bars and cafés all around. Highly recommend this stunning hotel.

The location is absolutely fantastic, in the middle of the city centre, close to everything you might want to see in Annecy! The staff (from the restaurant) was super nice and showed us the apartment. There is a parking garage only a few meters away where you can safely park your car. We also enjoyed the sweet French breakfast that was delivered to our doorstep. A highlight was the spa shower with a turkish sauna. The room is was equipped with a kitchenette, dishwasher and coffee machine, which added to the experience. Although it is right in the city centre the walls are isolated well. The AC works great.

Unfortunately our room was not as clean as a five star hotel room should be, maybe it hadn't been used for a while. There were many traces of usage on the furniture (the bed linen had a hole and stains and the cushions were fringed on the edges). The cupboards and dishes were not really clean either which we think can be expected in a five star location. We enjoyed our stay nevertheless, because we had booked the stay with a reduced price.

Such a great little place , we were just passing through on way to ski resort but would have loved to stay longer in this beautiful gem of an apartment every was perfect and very well thought out

The nearby parking is not suitable for vehicles over 1.9 but honestly the parking as advised at the Castle was absolutely no problem and not far to walk either , can’t fault it .

Very good location, short walk down from the train station and close to everything. Welcomed by the hosts as soon as we arrived, both were very friendly and always available if we needed anything. Located in a busy area but didn’t hear any noise from our room, perhaps due to our room being located at the back of the property away from the street. We stayed on a Sunday and Monday night. You don’t need to bring anything, everything is supplied for you just bring yourself. Nice little touches that a hotel does not offer.

Nothing

Good location in the heart of Annecy! All were there in the apartment what we needed. Easy check-in.

The noises of the streets were late in the night and after that came the waste company with cars. A little with worn out billows. Pictures also promise a little bit more than reality was.

Located in the center of the old town, very convenient to explore the city.

Not a 5*, maximum 4*, there were flys in the room when we arrived and the bathroom smelled and sink hardly let the water go away…. Breakfast is served in the room. Which is ok, but I was expecting to have it In the cafe…