Great location and very spacious rooms easily accommodating a family with grown up children. Friendly staff. Very good breakfast.

Parking is only available in the public car park underneath the hotel. At 19 euros per day, it is a little expensive. Since a lift gets you to the reception of the The Grand Hotel, guests of the hotel should be given a special rate for the carpark.

The room was comcortable spacious and very clean.The location is great.Stuff is kind.Breakfast is great.

There is NO parking available. The hotel is misleading the potential visitors by mentioning that the hotel has a parking space.According to "booking" there is a parking available. This is NOT true. You have the option to park your car a local parking space. You have to carry your luggage for 5 min, your car is not secured or supervised by the hotel and the it is also pricey. 18.4euros for 15 hours is not a bargain. If feel totaly deceived and I am asking for a refund!

Location, walking distance to main attractions. Very difficult to park around old town so walking is the best option. Staff was worked tirelessly to help us find a room with good W-FI to work. Paid parking is connect by elevator from the hotel.

Tricky operational heating system, despite instructions. I turned if off but it would turn back in by itself to "auto". Safety: anyone that accesses the garage can come up to the room floors through the elevator. I have been to hotels that had this kind of facility but access to the hotel through elevator had to be done by using the key card. I stopped at front desk before checking in asking information about parking and the person who first talked to me did not mention the elevator. Me and my wife, both of us on our late 60's, had to bring up our luggages through the stairs to the hotel.

Fab location, 2 mins from the local train station (and a v short taxi from TGV, too). Easy to walk to all the main sights. Big rooms. And the staff on reception were friendly and helpful.

Technically there was aircon in the room, but it barely did anything so on hot days (it was 32 degrees) the room was still boiling. And when the room was made up, I thought it was a shame they didn’t replace water bottles or used teacups.

only problem with car park

The hotel staff was excellent. One of us was not feeling well, and they contacted medical services, which came in less then 20 minutes. The hotel is an easy walk from just outside the city walls into town. It is on a busy streets, but with the double windows, one was not bothered by the trafffic.

While it does have a restaurant for breakfast and room service for the rest of the day, there are not very good restaurants in the immediate area. The cleaniness of the room was fine, but the carpet perhaps could be replaced.

The hotel is walking distance from the Avignon train station and just outside the walls to the old city so walking distance to the tourist area also. Room was very spacious and clean.

Some of the facilities were old and tired. The gym/fitness centre was very basic. The pool area in need of repairs. First room we were given had non-functioning air-con but they did give us another room.

The location is great, right next to the train station, gare centre and just a small walk from the beautiful old town. The staff was super friendly and kind. The room was spacious, nicely decorated and spotlessly clean. The view was great.

The only little issue was that the breakfast didn’t have too many choices in terms of fruit or cooked food, or maybe we weren’t given the different options available.

Avignon Grand Hotel is right next to the train station and just across the street from the entrance to historic Avignon. The hotel itself is nice, the staff friendly and helpful, and the rooms comfortable and actually rather spacious especially for the price. I had both a bedroom which could be closed off from the sitting area. I'd definitely recommend the hotel to others as a home base for exploring the region on train and exploring Avignon on foot.

Large room with seperate living area, bedroom and bathroom. Plenty of cupboards and storage space. Great location right opposite the walled city of Avignon and approximately 4 minutes walk from Avignon Central train station. Room was quiet with no noise from adjoining rooms or from the road outside. Good air conditioning. Small pool area on the roof. A safe was provided and fridge with two bottles of complimentary water. Toiletries and towels provided in the bathroom. Bar area and garden area with shade.

One or two areas could have done with minor remedials, eg shower rail wouldn't lockthe shower head, shower door didn't close fully, a bit of rotten wood to the batroom door. Nothing serious and it didn't affect my overall satisfaction with the hotel. Continental breakfast expensive at 15 euro.