Our junior suite was spacious and well-equipped, with a nice balcony overlooking the lake and hotel grounds. Hotel's public areas are nice and full of light. Breakfast choice is good and the staff are welcoming.

Don't dine at La Canelle - the food is mediocre at best and the service leaves much to be desired

Location was perfect it’s near from national and the center and the lake , and the staff was amazing Especially with the waiter Mr. Dorin Baosson, as I forgot my hat with a hundred euros on the table and he honestly took it back next day , it made me feel like the place really safe thanks for management

Excellent breakfast. Good that children had access to the outdoor pool all day, this was really great for us and our 7 year old around our activities. Friendly staff. Helpful when we had queries, and when we wanted to use the electric charger. Comfy beds and pillows! Had a few evening meals in the hotel, preferred the more low key Yacht Cafe in terms of variety of menu and options for children.

I thought the outdoor pool could have been cleaner, plus bits of the drain covers kept coming loose. Everywhere else was spotless. Wasn't clear that there were special kids' breakfast options you had to ask for, but we asked once we realised.

Great location, big room with unexpectedly big terrace, A/C ( not so common in ch). Receptionist super friendly and supportive. The mattress absolutely amazing.. slept like a baby. Outdoor pool a big plus. Difficult to comment on prices cuz Switzerland its Switzerland….

May the decor could be improved…

the location was amazing and hotel staff was very nice.

parking is not free.

Return visit. I liked sharing this hotel experience with my family. We appreciated the quality of the breakfast (though we suggest going early to breakfast). We love the pools (indoor & outdoor), we like that there is underground parking right at the hotel. We like that there is a good choice of restaurants nearby and that the famous Evian golf course is just a few minutes away. We love that the rooms at this hotel have balconies. The bathrooms are also well designed - most rooms have both a bathtub and a separate shower. Very good pillows and plenty of pillows in the rooms. We also really like the spa located in the hotel with sauna and steam room. Some of us have tried massages at the spa which were very good. If you book a spa appointment you have access to a very nice meditation / relaxation room as well.

The spa area has no jacuzzi or pool with jets. The hotel is a bit "tired" (dents in walls, stains on carpet, cracked counter tops). And - as a compliment to the staff - the service is so good and the overall experience of this hotel is so good that when something is off (for example, not enough toilet paper or the room being cleaned a bit late), you notice it.

Great location, junior suite was a perfect size for a family of 4. Everything was clean and today and the staff were very helpful. Had an EV car and charging was very simple.

Nothing, everything was as expected from a Hilton.

The location is amazing and the staff is welcoming even if there were more people. The rooms and any facility of the hotel are spacious which is very much appreciated when traveling with a baby. Restaurants are a nice.

Access to the pool should be included with the room rate, that's why you are going to a hotel in lieu of a small property or hotel.

Comfortable, good size washroom and bedroom. King-size bed, as requested.

Signage to check-in area from car park was inadequate as the door from the car park to the lift was invariably open so no sign could be seen. There was also no lighting in this area, which further complicated things.

The room was spacious with very good view of lake. The breakfast was good and the atmosphere was very pleasant. One of the best thing was bikes which was free and the hotel’s guests can rent it free of charge 👌

It was good if the parking was free… I wish the shower had better quality