We visited Lourdes as pilgrims, wanted a hotel close to Basilica& Grotto.This hotel was very convenient- on the main street,close to Basilica,restaurants&cafes.Room not large, but big enough,had a balcony.Little table and chairs,wardrobe, heater.There was no kettle in the room or cups- but we had our own travel kettle. Staff very helpful an polite.Hotel very clean.Lift working perfectly.Good place to stay for a couple days.

Breakfast was a bit simple- we had 4 breakfasts and it was always the same choice: cruason, slices of bagett,choice of cold ham, hard boiled egg or cheese.No cooked hot breakfast.Anyway, we did not come there for a culinary trip, so we been content.

The Hotel St Etienne is a great location for Lourdes sanctuary and just a ten minute walk to the railway station (shuttle bus to airport). The street is full of souvenir shops and a few cafes which though busy during the day is very quiet at night. The hotel is good value for money. The shower (always my test of a hotel) was excellent (water pressure and temperature). We stayed on a half-board basis and were very satisfied with the quality and quantity of the meals. Above all the staff, especially Fred the evening waiter, are exceptionally friendly and helpful. Our return flight was cancelled and the hotel could not have been more helpful in accommodating us for the extra night and helping to print off new boarding passes.

For a three star hotel the rooms are quite basic but are clean and a good size.

The location was perfect for me as it was a walking distance to the Shrine. it is a busy street but a quiet area. It has a good view and easy to navigate other places. The breakfast was good maybe there could more items on the menu. The room was ok they were no supplies like bath soap.

The first night we arrived at night and the person we found could not give us hot water for tea we had to pay for it and because we did not have change we gave more than 2 cups of hot water, teabags, and 2 sugars. But this could have been because we did not know the language to communicate with each other.

The hotel was conveniently close to the Basilica which was the reason we went to Lourdes. It was also conveniently close to many restaurants and a decent walking distance to the train station too! The rooms were spacious.

A considerable number of European hotels and inns do not have cold air conditioning which I think is needed now with the changing climate globally. It was a bit stuffier than expected but it's a minor inconvenience we can definitely put up with unless it gets even more humid or hotter.

Hotel is very near to the sanctuary 10 mins leisurely walk. Also 10 mins from the bus station connecting to the airport. There is also a supermarket walking distance as well. Many restaurants nearby

Breakfast was very basic, guess enough to fill up for the morning. The view from our window on the second floor was just a derelict building opposite. WiFi reception was a hit & miss.

The location was a short walk to the sanctuary and while we were there during the low season, there was sufficient food around stores that were opened to serve our needs. Monsieurs Fred & David were helpful & polite in replying to earlier email and on site. Breakfast was good and at a decent price. It was a nice little establishment and our family enjoyed the stay. We stayed in a quad room, it was clean and bathrooms were good and spacious.

Had an excellent stay at this hotel with family, 3 mins walking distance to grotto and shops near by. We booked with breakfast and dinner and honestly the food quality and service was excellent. Dinner was a 3 course meal which we didnt expect when initially making the booking with soup as starters. Rooms was modern and big, couldnt fault this hotel. Thank you for giving us a great stay.

Nil

This hotel was in a central location. It’s about 8-10 minute walk from the train station, and it’s about 8-10 minute walk from the Grotto. The staff was very nice and accomodating. The lady at the reception helped me book the taxi for the next morning so that I could catch the earliest flight out of Lourdes. The next morning, the gentleman at the front desk opened the door and turned on the t.v. for me as I waited for my taxi. There’s a postal box across the street if you’d like to mail your postcards. I love the spiral staircase. I love how they gave me a room on the second level with the view of the street below me. I was very surprised to discover that St. Bernadette’s birthplace was just around the corner, maybe around 2-3 minute walk from the hotel.

Location is perfect to visit the Sanctuary and grotto, turn left as you leave the hotel and you will reach the Sanctuary within five minutes. Good 15 minute walk from the rail station where the Airport bus terminates. Staff very friendly. Frederique was a star and always had a smile for us.

Mealtimes were pleasant but as a vegetarian you will not have a good choice. This is indicative of Lourdes and France more than this hotel though, who did their best to accommodate us (omelettes, pasta etc). The soup and bread saved the day. Vegans should go self catering or live on bread and chips!

This hotel offers excellent value for money. Exactly what you would expect from a simple but decent hotel. We stayed here two nights: on our way to and from the Pyrenees mountains. Really friendly, flexible and helpfull staff.

Beds made up with two sets of heavy synthetic blankets was a little overkill with +25 degrees outside:)