Quiet location with a 20 minute walk to Gare du Nord, and 5 min walk to Grand Boulevards or Rue Lafayette. Rooms very comfortable and have every thing I need for a pleasant stay.

Property was nice and modern, tinny hotel though but this is normal for Paris! Breakfast was good too. Location. Not bad at all.

Noisy hotel! Our room was next to the lift too so that didn’t help either! You could also hear people from next door opening their wardrobe too!

Clean and comfortable beds. The room is okay for 2 persons not that big but manageable. Location is also nice, 15 mins away from Gare de Noord and a lot of restaurants around the hotel. Breakfast is also good and all the staff are friendly and helpful. Merci!

The location was great. Surrounded by local supermarkets. Cafes, bars and restaurants all within 5 minutes walk. Metro line also 5 minutes away. The room was small but cosy. We were in town to sightsee so the room for ideal. Bed was comfortable, curtains were blackout and despite there being a bar opposite, we didn't hear a thing and I am notoriously a light sleeper. Breakfast room was cute, again small but great. Lovely selection of pastries, cereals, bread, juice and some cooked. Plenty for everyone and regularly replaced.

Nothing. I cannot fault one thing, honestly. The hotel was great value for money and we would return.

The location of the hotel is ideal in Paris. Close to shopping areas and within walking distance to major shopping and sightseeing attractions. I loved the location. The staff were super friendly and always very helpful. Will definitely stay at the mercure Paris Opera Grands on my next visit to Paris.

It would have been amazing if more toiletries were available at the property and if housekeeping paid a little more attention to cleaning the room and toilet.

The staff was really nice, the breakfast was very good and I had everything that I needed. The location was good with metro stops within reach and a nice neighbourhood to go out for dinner. For the price it was a good hotel.

It’s a little loud within the hotel. I could hear the people in the room next to me as well as the elevator arriving on the floot I stayed on. This was a bit annoying at night and early in the morning.

Overall we loved this hotel. Rented two rooms for 2 adults and 2 kids (each) with enough room to move and place our luggage, bathroom was spacious, beds and sofa bed were comfortable, pillows a little hard but overall good, nicely decorated, clean, and breakfast had something for all age groups including cook your own eggs any style if you did not want the buffet scrambled eggs. Location was 15 min walking distance from Opera/Lafayette Galleries. Staff was friendly and spoke multiple languages. Definitely will return as a family next time we are in town.

Softer pillows

I had booked via Booking.com for a room with breakfast included. Upon arrival it apoeared that for my 12y old the breakfast was not included and I had to pay extra 20€ per day. This was a bad surprise! I could have booked a different room or hotel if I would have know. This in advance.

Very good breakfast, clean facilities, and staff was friendly. Very quick room cleaning service!

If you are traveling with a stroller, be aware that the elevator and hallways are extremely narrow. After a few tries, I managed to get the stroller through the door to the room. The bed sleeps very warm, and my baby woke up with a sweaty back.

Great location in busy area without being too loud.

The hotel is a bit dated now, the room showers etc dont work very well, the staircase is very difficult to walk up. We stayed about 3 years ago and nothing has been updated since.