Location, spacious room with a massive balcony offering amazing city view.

No parking available for conveniently dropping off luggage, you literally have to block the moving traffic. Also, breakfast options can be improved depending upon the nationalities staying on a particular day - it’s giving that personal attention to your guests.

The room was good size and very clean. Breakfast was good with excellent cappuccino. People in the breakfast area were nice and friendly. Overall a pleasant atmosphere. Hotel location is quite good and on a nice cobbled street.

The shower did not drain properly in my room so you ended up in a puddle of water. I reported this to the front desk but there was no change. Manager lady during the day was nice and friendly but others at front desk especially the night attendants would at the best acknowledge your presence. The hotel is nice but the front desk staff could do better.

It was just a short stopover. Even not overnight. However, we had a few hours before the flight to relax in this very comfy place. The hotel staff even prepared sandwiches to take on the plane and arranged transportation to the airport.

Through check-in until check-out, the experience was excellent. The staff were always ready to extend all the support needed. As we were newly married couple, they'd kept a bottle of wine and chocolate as a sweet gesture. The room had all the basic amenities needed for travelers. We had breakfast included in the package and the breakfast spread was scrumptious. My wife being a vegetarian had enough options for the meal. The location of the hotel is great secluded yet close to city, you can find essentials at walking distance. We would recommend anyone travelling to Tbilisi that hotel passport is a prefect stay for apt price. Thanks to Kira, Luca and wonderful lady whose name we forgot to ask they all were super supportive and informative.

Nothing as such.

The hotel is located in very convenient spot in the city. Lift is available. The room was very clean and was as shown in the images while booking. Room had kettle , TV, small refrigerator. Excellent city view from the balcony. Breakfast was delicious , good mix of continental and local delicacies. This was the best breakfast we had in Georgia in our holiday. If you are planning to visit Tbilisi, I would recommend the staying at Passport hotel.

Although it’s not a major drawback, the only thing I would like to highlight is that it’s a bit challenging to manage loading and unloading of luggage from your vehicle or taxi because their is no parking slot available. The main entrance door opens directly to the stone paved uphill road which tends to be busy with traffic during the day.

Exceptional location and view; great breakfast with various fresh and delicious options. Great coffee - both in rooms and at the restaurant. Nice staff. Overall, a very pleasant stay in a beautiful neighbourhood, Very comfortable sleeping zone, exceptionally clean and tidy, Well-designed interior makes you feel home.

A very small zone for unloading the baggage - you should move very quick if you have lot's of bags. However, the staff is very kind and always eager to help. For some people it could be hard to climb up, the only things you need to consider. The only things I would call questionable if you choose to visit the hotel.

The junior suite was a nice size with a very comfortable bed although the quilt only just covered it! There was a good size bathroom with an excellent shower and everything was spotlessly clean. Nice view over the city and mountains. Tasty breakfast.

Whilst the room is non smoking this doesn’t apply to the balcony which is open to all rooms around.If you are unfortunate enough to get a smoker in the next room (as we did) it can impact on your enjoyment outside and a need to keep your doors shut. A lot of noise can be heard from the nearly main road.

Nice very friendly welcoming staff, comfy lobby, nice breakfast area very relaxing and elegant. room size was a bit small but good for us as half of our time was outside roaming the city. we got a city view balcony it was beyond our expectations i liked it the moossstt.

Not a big issue but can be fixed with minor changes the shower area was open to rest of bathroom so water was everywhere once we had a shower and no step between the room and bathroom so little water will go out also and we left it hoping ot will dry on its own but it didn’t. But when we asked for room service it was cleaned nicely and was completely dry

The breakfast was very good with excellent quality products. There’s attention to your needs and preferences. Plenty to choose from the gentleman running it was attentive and offered more and more good quality coffee. The staff at reception were attentive and helpful. Super clean room and bathroom.

They don’t have a restaurant after breakfast. Not keen on the location. There are three or four steps to enter the hotel but narrow to have the suitcase so you need to be able to carry it.

Wonderful service, cleanness, super friendly and helpful staff, great location and tasty breakfast. It was a pleasure staying at Passport Hotel, whose staff (and the owner) gave us fantastic experience during our time in Georgia!

Only a tiny thing (to the hotel): consider hanging a curtain in the shower, so there will be less water on the floor in the bathroom :)