Hotel rooms are very well equipped, brand new. Location is great.

The evening that we entered hotel, we get stacked in the elevator for 2+ hours. We waited there, called Hotel's line, but there was no help. So instead to go to sleep at 12 lates, we ended up in bad after 2. Nobody even call us after to ask if we are ok or to offer any compensation. Regarding check-out, we made our check-out time for 10:30-11, that didn't prevent a guy that is cleaning to come few times in both rooms we are in and ask and push for earlier leave. He even unlocked the door and entered while we were in bed, and that is something that I never saw in any hotel. Also, while booking, we were not aware that towel change is optional and if you want it you need to pay extra. They are also not cleaning or making your room while stay

The location is very good next to Warschauer Straße station and the room had amazing view on the river and the east side gallery!

It's unusual to ask the guests to take the trash out on checkout, also the phone access wasn't very straightforward but it worked out well.

Location is really good to explore east Berlin with the east side gallery literally across from the hotel. Checked in online and got access code with no problem. During my two nights, except for the noise on the street (not too loud), it seems to be a safe area. Lots of cool bars and restaurants within walking distance across the river. The room is small but bathroom is large and comfy. Space looks newly renovated and hip.

No presence of hotel staff during two days stay, even though there is a concierge desk. No common shared space or facilities. No option to store luggage after checked out so will be inconvenient for guests who leave the city later in the day.

The value for money was great. Clean & modern. Location - great in terms of traveling around (you can get anywhere from the station) - Kreuzberg and Freidrichchain 10 min walk away.

No AC - it got quite hot (there was a fan in the room that helped). Towel change for additional charge. Weird app bugs - I honestly would just recommend sending customers a pin and having a pincode based lock. The app is very bad - just send us a code and everybody will be happy about it. The location is not the greatest - lots of homeless people around the station - but that's expected if you know the area (great spots 5 min away in any direction).

In excellent condition. Super clean & modern. Very high value for money. Location right at Oberbaumbrücke is great, too. The check-in process was - in principle - very well designed.

Some minor(!) drawbacks I experienced: - I was not informed which room number would be mine (at least I didn’t find the information anywhere), so had to call. I was kindly helped, thank you. - one towel lay around in a way I wasn’t sure if it was really unused. And there were half-emptied bottles in the fridge.

It was very clean. All the necessary supplies were there as well as a small coffee machine. The interior of the room was very chic and modern which was nice. The check-in was easy as well as the check-out with everything being online.

The only thing which wasn’t that nice was the temperature inside the room. It was quite sticky and warm but you couldn’t turn the heat down anywhere because there was only an underfloor heating which was automatically controlled.

Perfect placement just next to East Side Gallery and walkable distance from U-Bahn station. Great money-value ratio, clean, just enough room for 2 people. Easy check-in, access to the room with a password - no need to worry about losing the key. The room was perfectly clean and cozy with a coffee machine, free coffee, tea and some drinks in the fridge.

Maybe a little impractical shower, but nothing serious and it didn't affect the quality of my stay.

It is quite easy to reach by transport and a bit of walking. Easy check-in when registered online. Good for your short stay.

It was pretty cold in the room when we came. We tried to turn on the heating more, but it did nothing, and unfortunately, there was no one at the check-in to say that when we came back from the concert. I do understand that it was late when we came. But in wintertime it would be nice to check in to the warm room.

The location is perfect, the facilities were also great, super comfy bed, nice bathroom. We didn't find any trouble with the online check-in procedure.

The fact that there's nobody at the reception and everything depends on us to get in it kind of gives a certain feeling of insecurity, even though it's said that there's online and phone support in case we need it. It could have a bigger lobby/lounge area

This is the second time I've booked it. The self check in is a big plus. Perhaps for those who travel once a year and it would be nice to see a receptionist, but for those who travel often - thank you, no need. It's great to have enough tea bags and coffee capsules in the room. Please continue not to save money on this. Little things like this set you apart for the better from other hotels.